Amazing! 🤩 It’s great to see how Ambrane India is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Ambrane India ’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
After a few weeks, my MiniCharge 20 itself started taking longer to recharge fully. I contacted customer support assuming battery wear. They ran a few checks and arranged a replacement after verification. The new unit charges faster and feels normal. It’s slightly bulky, but the capacity is helpful when multiple charges are needed....
I got Charge 100 for a multi-device setup at home-laptop, phone, earbuds, sometimes tablet. The first issue was unexpected: when all ports were being used, one device would charge slower than usual and I kept thinking the charger had a defect. Support clarified that power gets distributed based on what’s connected and which port you are using. After shifting the laptop to the main port and keeping the phone on another port, it became more...
I plugged my laptop into Ambrane RAAP G65 expecting it to work like my original charger, but my laptop showed “slow charging”. It worked, but not at the same speed, which was disappointing. I called customer support, who asked me what cable I was using. Turned out I was using an old Type-C cable that was not meant for higher watt output. After switching to a proper Type-C to Type-C cable, it started charging normally....
Ambrane Stylo N2 was like a good backup, but the battery percentage on the power bank was a little confusing. It jumped from 3 bars to 1 bar quickly, so I could not properly judge how much charge was left. I contacted support, and they said it can happen after the first few cycles and suggested doing a full charge and full discharge once to settle the readings. After that, it seemed more predictable. Backup is still decent for long days and...
I bought the MiniVac 02 mainly for quick car cleaning, but after a few uses I noticed the battery life started to drop faster than before. It used to last a good while on a single charge, but later I barely got through one small round. I contacted customer support because I was not sure if the battery was degrading. They suggested a full charge cycle and also advised against storing it with dust inside for long. After doing a full drain and...
My MiniCharge 20 suddenly started blinking lights but my phone was not charging at all. I got annoyed because the power bank had charge, but nothing was happening on the phone side. Thought it’s gone bad. Customer care asked me to press and hold the power button once and then reconnect the cable. They said some units go into a low power mode if kept unused. That small step helped instantly. Since then it charges normally and the backup...
I bought RAAP G65 for my laptop and phone as the extra ports make it easier to manage my desk. The output is really good but the charger got warm during long use after 4 months. I was charging my laptop and my phone together and it started feeling hot, so I stopped using it for a day. I checked with support and they explained GaN chargers can run warm under load, and suggested not pushing all ports at maximum continuously. After using it...
I used the Ambrane Aerosync Snap while travelling last week on train. It was charging, but after a while I realised it had stopped again. I saw the magnet was slightly off because I kept pulling the phone out of my jacket to check messages. I called customer support thinking the magnet is weak. They told me to keep it properly centred and avoid shifting it repeatedly while it’s charging wirelessly. After that, I started using it mostly...
Ambrane carlink was not connecting automatically and I had to plug/unplug it twice. I got it just a month back and thought maybe it was defective so I reached out to customer support. The person on call suggested clearing old Bluetooth pairings and doing a fresh pairing process. He also asked me to plug it into the other USB port and the connection was stable after that. There is still a slight delay sometimes when the car starts, but it’s...
I was using the Ambrane MiniVac 02 for a few months, it was working really well initially but after an intense car-cleaning session, the suction started feeling weak. I thought the motor was failing, so I called customer support. He said that it was a filter clogging problem, which is common after fine dust. I was asked to remove the filter, clean it properly, and let it dry before using again. After that, the low suction issue improved....
I got MiniCharge 20 for my long work schedules but it came with a small issue. The inbuilt Type-C cable connection was loose and charging would stop if the cable moved. It was annoying because the whole point was to avoid carrying extra cables. I contacted support and they accepted the replacement after checking my order details. It took a few days but the new unit seems fine so far. It lasts me through 1-2 full days and the fast charging...
Charging stopped whenever I picked up my phone while it was charging with Ambrane Aerosync Snap. I got irritated thinking I received a defective product. I called to complain but the customer service guy told me that the wireless needs proper alignment and the magnet grips best when the phone is flat. Now I mostly keep it on desk or in car phone holder. It is compact and works smoothly like that....
At first, I complained that the container of Ambrane MiniVac 02 filled up too fast. Then I saw the design is for quick cleanups only. Like you need to empty and use again. Once I got used to that, it’s been handy for keyboard dust and sofa crumbs. It is lightweight also, so just pick and clean whenever you feel like....
My Ambrane SmartStrip 2 Pro stopped working in the middle of the night when I was watching because everything suddenly switched off. Full panic moment! Later I realised there was a small power fluctuation and the strip just went into its safety mode for a bit. After things normalised, I turned it back on and the devices worked fine again. Good that it seems to take care of such situations....
I got an Ambrane powermini 20 a few months ago but suddenly my phone was not charging fast. I was worried as I bought it for this only so I called customer support. They told me to restart both devices and try with a different cable. I followed that and it worked as the speed improved again. I am relieved as it works fast like before....
My Ambrane Aerosync Snap power bank scared me initially. This was when the phone kept heating a bit when I was doing wireless charging and watching reels together. I thought battery will not last long but when I removed my phone case, the heat became less.
It has been more than 8 months now and charging is very quick and works well during travel. The only thing is that the magnet grip works better in a flat position and better...
The power bank has swollen, posing a significant safety and fire hazard. I have tried to call & email the company about the danger of the swollen power bank.
On emails the company respond that it is out of warranty. Although true, but this case is beyond a standard warranty claim. It is a clear case of a potentially hazardous product malfunction, not regular wear and tear. This is not a cosmetic flaw or performance issue,...
I purchased a power bank from ambrane. (Line 20) .
I claimed its Warrenty because its a faulty one. They sent me the repaired one. But the repaired product they sent me again showed many faults after 2 to 3 months.
They have a warrenty of 6 months, but the product stopped working at 7 months.
They surely gave me a faulty product as a repaired one, or they are just causing nuisance and playing with customer's money....
I had purchased this item on 21 December 2023 from Reliance Digital mall, Pune-411004.
After using it for 3 months it suddenly stopped working, when I plug it for charging it does not charge at all and the charging indicator remains off.
I went to the same mall and explained the issue with this product, the staff told me to raise a warranty claim request for this issue as it is within the warranty period.
I sent a mail...
