After about a week o[censored]se, my MiniCharge 20 stopped responding completely one evening. No lights, no charging, nothing. I tried different cables and even left it plugged in for a while, but it didn’t turn on. I reported it to support as it seemed defective. They were quick to respond and asked for a video of the issue. Once verified, they sent a replacement. The new power bank is working as expected and the built-in cable is very convenient...