Ambrane India Complaints & Reviews

Address: 32, Ex servicemen colony, Bhavanisagar

I bought a Ambrane powerbank in amazon on october 2, 2019. it has two years of manufacturer warranty. Currently it was not properly charging on past few weeks. Kindly replacement the product

Aug 5, 2021

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Ambrane India Customer Care

from New Delhi, Delhi

Dec 12, 2020

Verified Support

Dear Abivarthan,

Greetings of the day!!

Kindly share the details mentioning two years manufacturing warranty for this product.

As per the service policy, warranty for your product starts from the date mentioned on the seller's invoice for 180 days only.

You can check the warranty terms mentioned on our website for reference.

For more query, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm) or email- [protected]@ambraneindia.com

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I brought 20000 mah power bank from Flipcart.its not working.so please help toget it repaired

Aug 5, 2021

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S

sahana ganada

Dec 10, 2020

Please provide camplaint ID

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S

sahana ganada

Dec 10, 2020

Please find invoice

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Ambrane India Customer Care

from New Delhi, Delhi

Dec 11, 2020

Verified Support

Dear Sahana,

Greetings of the day!!

Please find the ticket id- S201211KA2004815 for your complaint.

We have also shared the details on your email for reference.

For more query, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm) or email- [protected]@ambraneindia.com

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Address: Near Realiance lane ,dhenkanal

Charging of powerbank is too late approximately 8 hour.when I am charging my mobile by powerbank it shows cable charging, and so many problem I am facing so I want a new powerbank with no defect, otherwise I will complain your high authorities.

Aug 5, 2021

Complaint marked as Resolved

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Ambrane India Customer Care

from New Delhi, Delhi

Dec 10, 2020

Verified Support

Dear Chandan,

Thank you for contacting Ambrane India!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

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Address: Ricco Industrial Area Mundra Marble Near Police Line Syntex Mill, mundra marble

New charger not working

Aug 5, 2021

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Ambrane India Customer Care

from New Delhi, Delhi

Dec 4, 2020

Verified Support

Dear Customer,

Thank you for contacting Ambrane India!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

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1. Purchased AWC-56 fast Mobile charger from flipkart delivered on 21 Nov 20.
2. The charger went kaput on 28 Nov 20 night. It started making strange sounds as if it is getting burnt from inside thereby making it unreliable and unusable when plugged into socket for recharging mobile.
3. I approached flipkart for replacement on 29 Nov 20 but they informed that window for same has closed on 28 Nov 20.
4. I had very high regards for ambrane products as me and my family used powerbanks from ambrane and performance was good.
5. I don't know now if this product is robust and reliable as we are using it for recharging of our expensive mobiles.
6. The product is under six months warranty.

Aug 11, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Nov 30, 2020

Ambrane India Customer Care's response Dear Arun,

Thank you for contacting Ambrane India!!

Kindly share your contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

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gkm101

Dec 31, 2020

I visited ambrane service centre at Mahadev Enterprises in dehradun and deposited the burnt charger with them on 05 Dec 20 vide ambrane complaint ID No S201205UK2004596 and was assured that replacement would be provided within 7 days. Now the month has come to an end and still the product has not been delivered to me. The service centre is saying delay is from ambrane end and they cannot do anything in that. Now they are avoiding picking up calls also. What kind of a service is this. The ambrane email ID mentioned on your forum is incomplete for me to respond to them directly.

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I am using it from 20 days. It was charging at good rate but now it doesn't charge my phone at that rate .The charging speed has been decreased. It now takes 1-2hr more to charge completely

Aug 5, 2021

Complaint marked as Resolved

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Ambrane India Customer Care

from New Delhi, Delhi

Nov 18, 2020

Verified Support

Dear Customer,

Thank you for contacting Ambrane India!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

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My powerbank not working after 15 days

Aug 5, 2021

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Ambrane India Customer Care

from New Delhi, Delhi

Nov 18, 2020

Verified Support

Dear Savan,

Thank you for contacting Ambrane India!!

As per our recent telephonic conversation on [protected], we have provided a ticket id on your email.

We request you to maintain social distance at the service centre for your safety & others.

For more query, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm) or email us- [protected]@ambraneindia.com

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Address: Qtr. No.-1, Type-4, CRPF GC-2, Foy Sagar Road, Ajmer, Rajasthan, 305005

I purchased Ambrane ACM-1 1m 1 m Micro USB Cable from flipkart on 11/09/2020. Now the cable is not working as the charging port end is loose. It's still under warranty period and I would like to claim the warranty.

Product Invoice is also attached below.

Aug 5, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Ambrane India Customer Care

from New Delhi, Delhi

Nov 18, 2020

Verified Support

Dear Sandeep,

Thank you for contacting Ambrane India!!

We have already shared the courier address to send your product via courier to us, as the service centre is unavailable in Ajmer.

For more query, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm) or email us- [protected]@ambraneindia.com

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I purchased Ambrane ACM-1 1m 1 m Micro USB Cable from flipkart on 03/09/2020. Now the cable is not working as the charging port end is loose. It's still under warranty period and I would like to claim the warranty.

Aug 5, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Ambrane India Customer Care

from New Delhi, Delhi

Oct 30, 2020

Verified Support

Dear Ashiq,

Thank you for contacting Ambrane India!!

As the service centre is currently unavailable in your location, we have provided our head office address to your email id for courier the product.

We will resolve the complaint on priority after receiving it.

For more query, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm) or email us- [protected]@ambraneindia.com

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Hello sir
I have purchased power bank of ambrane on Amazon intially it works properly but now charging port is not working properly

Aug 5, 2021

Complaint marked as Resolved

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Ambrane India Customer Care

from New Delhi, Delhi

Oct 30, 2020

Verified Support

Dear Sonali,

Thank you for contacting Ambrane India!!

As per your discussion with our executive, we have provided the service centre details to your email id.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm) or email us- [protected]@ambraneindia.com

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I bought ambrane-acm-1-1m-1-m-micro-usb-cable on 8/08/2020 from flipkart and it got delivered to me on 10/08/2020 since yesterday 31/08/2020 this cable is not working properly and not charging my device properly. I tried to contact ambrane customer care but they gave me a number of my nearest ambrane service center so, i tried to contact that number as well but it says incoming on this number is blocked.
My product is in warranty and i want to get it replaced as soon as possible.

Ambrane team kindly look into this matter soon.

Aug 9, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Sep 02, 2020

Ambrane India Customer Care's response Dear Abhinav,

Greetings of the day!!

Please help us out by sharing the invoice copy of product & your contact details on- [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

We will be happy to serve you.

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Ambrane India Customer Care

from New Delhi, Delhi

Sep 2, 2020

Verified Support

Dear Abhinav,

Greetings of the day!!

Please help us out by sharing the invoice copy of product & your contact details on- [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

We will be happy to serve you.

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Address: P.O-Simurali,pin code: 741248; Dist: Nadia; State: West Bengal

Sir, i purchased a power bank of ambrane (Model no-p-1122) of 10000 mah[protected] fro flipcart. The product is not working since 1 week.
Problem is not charging mobile phone after connected to mobile phone, even the indicating lights also are not working, the 3 of both usb ports are not working.
Plz solve this problem,
I am sending a image of my invoice bill of flipcart.

Aug 8, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Jul 02, 2020

Ambrane India Customer Care's response Dear Shubham,

Thank you for contacting Ambrane India!!

Kindly share your contact details on [protected]@ambraneindia.com so that we can resolve the complaint.

For more information, feel free to contact on our helpline number[protected], [protected], [protected], [protected](Monday to Saturday 10:00am-6:30pm).

We will be happy to serve you.

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Address: NOUKAGHAT SILIGURI, SREE PALLY ROAD NO5

July22, 2019 i bought a ambrane power bank from flipkart.. Recently it stop working, stil i have 1year warrenty claim... I had contact with customer care of ambrance india.. But they didnot provide me any service.. Such as door to door replecment.. I called their service center but they did not respond my call. I want replecment of my product or they can provide me the amount of money when i purchased it,, plz do some proper action against them..

Aug 6, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

May 21, 2020

Ambrane India Customer Care's response Dear Sumit,

We apologize for the inconvenience.

As you are aware, the World Health Organization has declared the Novel Coronavirus (Covid-19) as a pandemic.

And with the announcement of extension of nationwide lockdown by the Central Govt of India till 31st May'20, service centre has not resumed their services yet.

We request you to cooperate with us in this tough situation & contact the respective service centre (given on mail) after Lockdown.

We will consider your complaint in warranty only after Lockdown also (except for any physical / liquid damage o r tempered case).

For more query, feel free to contact on our helpline numbers[protected], [protected], [protected], [protected] (Monday to Saturday 10:00am-6:30pm).

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Website: atoz

Greetings
Sir i bought an ambrane 20000 mah power bank (Pp_20) from an authorized reseller and have been using it since october 2019 but since april it has not been working and refuses to turn on. Kindly need help in replacing or repairing the product. I had huge hopes on ambrane as a company and had infact recommended it to many of my peers, i believe that your company will keep it's assurance in replacing the product even if it means after the current restrictions are lifted. Thank you for your help.

I can attach the invoice in further communications.

Aug 12, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

Ambrane India Customer Care's response Dear Customer,

Kindly share your contact no. thereafter we will be able to provide solution for the same or kindly contact to us in below mentioned nos.[protected], [protected], [protected],[protected]Mon-Sat 10:00am-06.30pm) .

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I bought an ambrane pp[protected] mah power bank from snapdeal on 17th feb 2020, now as soon as i try to charge my phone with the power bank, it blinks once & then goes off in an instance, & doesn't charge my phone either. The problem began 20 days ago when i tried to charge my device while outdoor & kept it in bag, later when i checked the percentage it was lower than before & the power bank wasn't charging the phone. I tried changing the usb but the same problem still appeared & now i want my power bank to be replaced as soon as possible.

May 26, 2020

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2020

Ambrane India Customer Care's response Dear Customer,

Kindly share your contact no. thereafter we will be able to provide solution for the same or kindly contact to us in below mentioned nos.[protected], [protected], [protected],[protected]Mon-Sat 10:00am-06.30pm) .

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M

Minnu@varma

Apr 25, 2020

My contact number is:-+[protected] name is akshaya

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Bhobesh Das

Oct 10, 2020

I bought an ambrane pp[protected] mah power bank on June 2020 now as soon as i try to charge my phone with the power bank, it blinks once & then goes off in an instance, & doesn't charge my phone either. The problem began 10days ago when i tried to charge my device while outdoor & kept it in bag, later when i checked the percentage it was lower than before & the power bank wasn't charging the phone. I tried changing the usb but the same problem still appeared & now i want my power bank to be replaced as soon as possible.my contact number is [protected]

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Bhobesh Das

Oct 12, 2020

bought an ambrane pp[protected] mah power bank on June 2020 now as soon as i try to charge my phone with the power bank, it blinks once & then goes off in an instance, & doesn't charge my phone either. The problem began 10days ago when i tried to charge my device while outdoor & kept it in bag, later when i checked the percentage it was lower than before & the power bank wasn't charging the phone. I tried changing the usb but the same problem still appeared & now i want my power bank to be replaced as soon as possible

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Address: MITTHAL ESTATE, MAROL,ANDHERI EAST, Mumbai City, Maharashtra, 400059

I have buyed a power bank from flipkart and it became dead after 2 months of good working and when i went to the service center they told me that you have to pay 600 for te restoration process but why should i pay for the issue the powerbank automatically became dead one day so is this my fault or the electronics.
Please help me and tell me where to go for the service of the power bank near andheri east maharashtra
product details- ambrane 20000 mah powerbank lithium polymer battery
date of purchase[protected]

Mar 14, 2020

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Feb 12, 2020

Ambrane India Customer Care's response Dear Customer,

Kindly share your contact no. thereafter we will be able to provide solution for the same or kindly contact to us in below mentioned no.[protected]Mon-Sat 10:00am-06.30pm) .

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Address: swara niwas Dattatray colony Chinchwade nagar near Hotel Peshwai chinchwad, Pune, Maharashtra, 411033

Hello i brought ambrane 10000 mah power bank (P-1122, na) from flipkart even after full charging of powerbank it is discharging very quickly like after full charging it discharges in 30-40min and thus only do 25-40% charging which is very performance as i brought 10000mah powerbank it doesnot even charge my phone once.
Kindly replace it or take it return and refund me.

Feb 3, 2020

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Jan 03, 2020

Ambrane India Customer Care's response Dear Customer,

Kindly share your contact no. thereafter we will be able to provide solution for the same or kindly contact to us in below mentioned no.[protected]Mon-Sat 10:00am-06.30pm) .

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Address: Bangalore, Karnataka

Hi

I bought power bank pp-11 10000mah battery in amazon on october 2019. It's stop charging within a month of purchase i given service it took almost 3weeks for service done. Now after service i used oly couple of times, again powebank is not getting charge. I hardly used 5 to 6 times from the purchase date with 1 service. I don't have a satisfaction on this product anymore, need a replacement.

Jan 27, 2020

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Dec 23, 2019

Ambrane India Customer Care's response Dear Customer,

Greetings of the day!!

Kindly share the contact no. and work order number or job sheet given by service center thereafter we will be able to provide solution for the same .
For more information, feel free to contact on our helpline number[protected] / [protected].

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B

Bhobesh Das

Oct 9, 2020

I ordered through flipkart ambrane powerbank 10000 mah but after use one month now it is not working.i want to replacement

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Pearl V puri

Mar 21, 2021

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Address: KIMS BOYS HOSTEL(G9 BOYS HOSTEL) MBBS boys Hostel, Karpaga vinayaga institute of medical sciences, GST Road, chinna kolambakkam, palayanoor post, maduranthagam, kanchepuram district -603 308, Coffee house Kancheepuram District Tamil Nadu - 603308, 603308

I have purschased ambrane 10000mah powerbank on june 6 2019, from filpkart, but it was not working properly right from first month, it doesnot get charged, its waste of cost,
It started to bulge from first week itself, which gives fear of explosion of powerbank and also may harm me and my phone
I am from chengelpet
Contact no.[protected]
Plz do consider and replace me
It has warranty of six months

Dec 27, 2019

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Ambrane India Customer Care's response Dear Customer,

Thank you for contacting Ambrane India!!

As discussed you we request you to follow the procedure so that we can resolve the complaint on priority.

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Shubham Parjapati

from Lucknow, Uttar Pradesh

Dec 17, 2019

Ambrane walo apna charger wapas le jaao... 1 no ki bakwash company hai...3 months bhi nahi chala dhik se...

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P

Pwnsanklecha

Jan 9, 2020

I buy from Flipkart suddenly it is stop working after a week

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I bought a this product from flipkart, after 3 of months its stop working, its charge cable isn't work its not share charge or data. Its in warranty so i change or fix this product. So please you çan accept warranty claim and change my product. A cable is not works to share charge and data.
Product:-amrane awc-38 charger with 1 m synk cable
Product have 6 months warranty so i want to claim the warranty and change the product or fix it

Nov 3, 2019

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Oct 01, 2019

Ambrane India Customer Care's response Dear Customer,

Kindly share your contact no. thereafter we will be able to provide solution for the same or kindly contact to us in below mentioned no.[protected]Mon-Sat 10:00am-06.30pm) .

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G

gopal goel

from Delhi, Delhi

Oct 2, 2019

I bought this power bank in Aug 2019 from amazon. I hardly used it because i only use power bank while travelling. But to my surprise this product has stopped working suddenly. The battery inside has started swelling and the device seal has started opening. The outer case has opened up from middle. The product is such a waste of money.

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D

deepshikha shakya

from Agra, Uttar Pradesh

Nov 13, 2019

Last month i have purchased a ambrane power bank from amazon but with in 5 days i am start receiving the charging issue with this power bank.

Ambrane India Complaints & Reviews

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Ambrane India reviews & complaints page 11

Ambrane power bank was not charging properly

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My powerbank is not working

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Power Bank is not working properly so I want a new power bank.

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Charger

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Ambrane mobile charger AWC-56

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Ambrane ACM- 1 USB cable

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Powerbank not working of 20000 mah

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Cable not working properly

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Ambrane ACM-1 1m 1 m Micro USB Cable is not working properly

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I am complaining about port of ambrane battery

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data cable not working

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power bank (model-p-1122) is not working after 7 months of use, it is still in warranty period

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Ambrane 12500 mah power bank

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power bank not turning on

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power bank not working properly and i want a replacement

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service center is asking for money for a valid in warranty product

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regarding ambrane 10000 mah power bank (p-1122, na)

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power bank pp-11 10000mah not working

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defective ambrane power bank

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ambrane awc-38 with charge cable 2.1 fast charger

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