Ambrane India Complaints & Reviews

Hello @Ambrane India

I recently bought a power bank from Amazon India on 5th February. It has a 6 months warranty but it seems that already the power bank has some issues.
Whenevr i try to charge my phone it starts blinking and power back up is just negligible.

I can’t return it on amazon as it was 7 days return only policy.

However i request you to help me out as the product has 6 months warranty and its just hardly 25 days since the purchase.

Order date
03-Feb-2022
Order #
[protected]

Contact details : [protected]@gmail

Phone - [protected]

Mar 31, 2022

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2022

Ambrane India Customer Care's response Dear Customer,

Thank you for contacting Ambrane India!!

We tried to get in touch thrice on '[protected]' to discuss your concern however we were unable to establish contact with you.

Kindly contact on our helpline number[protected]Monday to Saturday 10:00am-6:30pm) or email us- [protected]@ambraneindia.com so that we can resolve the complaint.

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Address: AN-203, IInd Floor, D Mall, Netaji Subhash Place, New Delhi, Delhi 110034

Hi Team,

I purchased ambrane power bank pp-205 on 10th oct 2021. Soon the power bank stopped working and I had to go to service center. The product was not replaced but the it was fixed and it started to work.

But Again this product has malfunctioned and it has stopped charging, I cannot keep on visiting your service center again and again for this issue. It takes valuable time and money to visit your service center.

Kindly replace this product from my home or provide pickup facility.

Mar 27, 2022

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2022

Ambrane India Customer Care's response Dear Prateek,

Greetings of the day!!

As per your discussion with our executive, you can send product directly to us.

We assure to provide a quick & the best solution from our end.

For further information, kindly check the mail conversation or contact on our helpline number[protected]Monday to Saturday 10:00am-6:30pm).

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Address: New ellis nagar, plot number:33, near central bank of india

Order on 27 July 21 in Amazon I attached the invoice, I already bought 2 power bank same model but I had the same issue the light is blinking but not getting charged

Feb 27, 2022

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2022

Ambrane India Customer Care's response Dear Customer,

Thank you for contacting Ambrane India!!

We provide 180 days manufacturing warranty for products from the date mentioned on the seller's invoice.

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number[protected]Monday to Saturday 9:30am-5:00pm).

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Address: Delhi

Website: No

My power bank not working

Jan 19, 2022

Complaint marked as Resolved

Not Resolution My power bank camplaint

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2022

Ambrane India Customer Care's response Dear Mukesh,

Thank you for contacting Ambrane India!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number[protected]Monday to Saturday 9:30am-5:00pm).

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Address: NEDUNGASSERIL,MENHANIAM PO,PERAMBRA,673525

I bought an ambrane pp-20 20000 mah power bank from amazon and after 4 months the blinking problem started. when i plugged in to a mobile its starts blinking for 3 -4 seconds and goes off. Due the pandamic i cant contact the service centhre that time. Now warranty period is over could you tell me a solution for this

Feb 24, 2022

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2022

Ambrane India Customer Care's response Dear Nithin,

Thank you for contacting Ambrane India!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number[protected]Monday to Saturday 9:30am-5:00pm).

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Address: Civi line hoshangabad

I want new case of ambrane neo burds 33 besause they was broken due to fall on steps

Feb 10, 2022

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2022

Ambrane India Customer Care's response Dear Jayjeet,

Thank you for contacting Ambrane India!!

Kindly write to us directly on [protected]@ambraneindia.com so that we can assist you.

For more information, feel free to contact on our helpline number[protected]Monday to Saturday 9:30am-5:00pm).

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Hi,

I have ordered the ambrane PowerBank on 3rd Oct 2021.

It stops working.

It is having 6 months warranty on it.

I am sharing the invoice with you for your reference.

Invoice Number # FABZDC[protected].

Please have a look.

Hope to hear from you soon.

Regards,
Ashish Kumar Saurabh
[protected]

Jan 26, 2022

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2021

Ambrane India Customer Care's response Dear Ashish,

Greetings of the day!!

As per your discussion with our executive, kindly courier the product directly to us (address shared on mail).

We will resolve the complaint soon after receiving your product.

Also share the courier slip for our reference. We will reimburse courier charges upto 100.INR (except for any physical damage, waterlogged or tempered case).

For more query, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:30pm) or email us- [protected]@ambraneindia.com

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Address: 15/8, thirty second street, nanganallur, chennai 600061

I had purchased a ambrane power bank model number P-1310 with input as DC 5V 1000mA and output as DC5V 1000mA BIS-IS 13252 (part 1) 2010 R[protected]. The device is malfunctioning. I require a service for this device in chennai. The light meant for charging glows continuously (white light) and not red light indicating charge is on. whether you plug in or not it is glowing continuously. please help me.

Jan 24, 2022

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2021

Ambrane India Customer Care's response Dear Malathy,

Greetings of the day!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can assist you.

For more information, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:30pm).

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I bought a ambrane power bank flipkart it is not working it shows it's fully charged but does not charge my phone or any device the charging light blinks as soon as i connect my phone but immediately turns off since it has 6 months warranty i want to claim warranty for this product please resolve my issue as soon as possible

Nov 2, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2021

Ambrane India Customer Care's response Dear Satyanarayana,

Greetings of the day!!

As per your discussion with our executive, kindly contact respective service centre (details shared on mail) with a copy of invoice.

For more query, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:30pm) or email us- [protected]@ambraneindia.com

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M

Mukesh Bholu

from Hansi, Haryana

Jan 15, 2022

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Mukesh Bholu's reply, Jan 15, 2022

My power bank not working

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Ambrane power bank not getting charged. Kindly repair or replace it

Sep 17, 2021

Complaint marked as Resolved

Complaint has not been resolved yet

Ambrane India customer support has been notified about the posted complaint.

Sep 17, 2021

Updated by Namita Sachdeva how the above said complaint status can be marked as resolved

Verified Support

Sep 17, 2021

Ambrane India Customer Care's response Dear Namita

We provide 180 days manufacturing warranty for products from the date mentioned on the seller's invoice.

The product's warranty has been expired on 30th April'2021. You need to pay charges for service.

Also, kindly share your contact details so we can assist you further.

For more query, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:30pm).

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J

Jaggu18

Oct 17, 2021

On may 21 we purchase a ambrane 10000mah powr bank now its not charging so I want replacement by warranty policy plz

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Address: Budhpur (Baghpat)

Cable is not working.

Oct 14, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2021

Ambrane India Customer Care's response Dear Deepak,

Thank you for contacting Ambrane India!!

Kindly share your contact details on [protected]@ambraneindia.com so that we can resolve the complaint.

For more information, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:30pm).

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Address: Soap factory layout

I purchased Ambrane fast charging type C to type C cable on 21st may through Flipkart and it suddenly stopped working last week and there is no physical damage and I want a replacement or get the wired fixed

Sep 10, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2021

Ambrane India Customer Care's response Dear Customer

Greeting of the day

Please help us out by sharing your contact details so we can resolve your complaint.
For more query, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:30pm).

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Address: Bangalore

Website: Ambrane

I bought a charging cable on Flipkart now it's not working properly

Aug 27, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2021

Ambrane India Customer Care's response Dear Customer,

Thank you for contacting Ambrane India!!

Kindly share your contact details so that we can resolve the complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

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I ordered an Ambrane CBM-15 1.5m Braided 1.5 m Micro USB Cable through flipkart on jan 24 2021 and I received it on jan 29 2021. It is not working after 1 month. On looking on flipkart it is showing that this product is under a 6 month warranty. Please replace this usb cable.
Invoice is attached below.
I am from kerala.

Please help me with this issue
Thank you!

Aug 27, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2021

Ambrane India Customer Care's response Dear Customer,

Thank you for contacting Ambrane India!!

We have tried to contact you on [protected] but are unable to reach you.

We have shared the address on your email id to courier your product.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

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Address: Svn colony main , near railway crossing, pin code 530018 Visakhapatanam andra pradesh, mob 8089917882

Ambrane powerbank not taking charging

Aug 5, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Ambrane India Customer Care

from New Delhi, Delhi

Jun 30, 2021

Verified Support

Dear Customer,

Thank you for contacting Ambrane India!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

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Address: Ashok Rajpal

My power bank doesn’t get charged when it plugged in to the electricity

Aug 12, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2021

Ambrane India Customer Care's response Dear Customer,

Thank you for contacting Ambrane India!!

Kindly share your contact details so that we can resolve the complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

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I am using 3 Ambrane products, iam fully satisfied with the products
But from today my neckband stops working, there is no response from band

Aug 5, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Ambrane India Customer Care

from New Delhi, Delhi

Jun 15, 2021

Verified Support

Dear Naveen,

Thank you for contacting Ambrane India!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

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Ambrane India Customer Care

from New Delhi, Delhi

Jun 19, 2021

Verified Support

Dear Naveen,

Thank you for contacting Ambrane India!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

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Address: Bazpur Uttarakhand India

Charging of power bank is taking too much time and charging is also happening very slowly in the phone.

Aug 5, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Ambrane India Customer Care

from New Delhi, Delhi

Jun 14, 2021

Verified Support

Dear Rajendra,

Thank you for contacting Ambrane India!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

Reply

Ambrane India Customer Care

from New Delhi, Delhi

Jun 19, 2021

Verified Support

Dear Rajendra,

Thank you for contacting Ambrane India!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

Reply

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Address: KATNI

I bought power bank online from Ambran company, when power fell, it was put on the services center, then the service center forces did not give it for 3 months.
My Complaint ID : RVSRN2102SSB00004

Aug 10, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

May 31, 2021

Ambrane India Customer Care's response Dear Customer,

Apologies for delay.

As discussed with our executive, we will extend one month warranty from the invoice date.
We will dispatch the product to the respective service Centre on priority after resuming our services.
Due to ongoing pandemic situation of COVID-19, our services gets disrupted from 12th April'2021 to Till date .

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I bought a ambrane power bank from Amazon. Its been 5 months and it is not working. It shows it's fully charged but does not charge my phone or any device. The charging light blinks as soon as i connect my phone but immediately turns off since it has warranty i want to claim it for this product please resolve my issue as soon as possible.

Aug 5, 2021

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

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Ambrane India Customer Care

from New Delhi, Delhi

May 29, 2021

Verified Support

Dear Priya,

Thank you for contacting Ambrane India!!

Kindly share the invoice copy of product & contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).

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