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+91 11 2735 6241 [Support]
+91 85 8880 6580 [Service]
+91 85 8882 0676 [E-Commerce]
C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India - 110052
Greetings from Ambrane!!
We would like to inform you that the Wise-roam2 smartwatch provides backup upto 2 days only with "BT Calling" but normally it can last upto 7 days once fully charged. The standby time is 15 days.
Kindly check accordingly.
If the same problem persists, follow the below procedure:
*Initially reset the smartwatch & disconnect/forget all paired devices from your smartphone/iPhone's Bluetooth list.
*Further uninstall the "Da Fit" app, reboot your smartphone & reinstall the app again.
*Try to pair the smartwatch again with your smartphone or another device.
Hope it helps.
For more information, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:00pm).