[Resolved]  Ambrane India — Low quality product and failure to fix under warranty

I purchased a Aerosync charger from Ambrane from their website and within 3 months, the adapter stopped working which they sent a replacement for. However, the second adapter also stopped working (hence the low quality) - they asked me to ship the product to their Delhi address (even when I asked them to share a local service center in Bangalore) - the courier company couldn't deliver despite 6 attempts and then the product came back to me after 2 months - by then the 6 months (yes, only 6 months warranty) had passed and then they share a local service center (wonder why they couldn't share this earlier) who went by the book and did not fix the issue (without charge).
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Jul 30, 2026
Complaint marked as Resolved 
Ambrane India customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2026
Ambrane India Customer Care's response
Dear Customer,

Apologies for the inconvenience caused to you.

Please provide your contact information or share the details on our customer care email ID- [protected]@ambraneindia.com so we can help you properly.

If you have any further questions or require additional assistance, please do not hesitate to contact us at[protected]. Our customer service team is available from Monday to Saturday, 10:00 am to 6:00 pm.

We look forward to assisting you and resolving your issue promptly.
 
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    Ambrane India  Phone
    +91 11 2735 6241 [Support]
    +91 85 8880 6580 [Service]
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    C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India - 110052
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