Ambrane India — Smartwatch Issue

I had purchased ambrane wise crest smartwatch in the month of March. It was working fine until June. Just recently I noticed the screen has developed a crack. Ambrane customer care denied service of the smartwatch and also did not let me claim warranty. I was told that the crack on the watch is my mistake and I must have dropped it down
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Ambrane India customer support has been notified about the posted complaint.
Complaint comments 


Hi Rahul

Greetings from Ambrane!!

We would like to inform you that as per our standard warranty policy, we offer coverage for manufacturing defects and faults that may arise from regular use of our products within the specified warranty period. However, we regret to inform you that physical damage caused to the product (cracks, dents), water damage, or any other external impact excluded from our warranty coverage.

Please refer to the warranty documentation included with your purchase or visit our website to review the specific terms and conditions related to our warranty policy.

For more information, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:00pm).

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