Claimed

American Express India Complaints & Reviews

1.5
Last updated Oct 17, 2023
Complaints 186
Resolved
54
Unresolved
132
Quick Links
Statistics
Share
Contacts

File a complaint to American Express India

Having problems with American Express India?

File a complaint and get it resolved by American Express India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
American Express India
Customer Service Contacts

American Express India Phone Numbers

Toll free
1800 419 1092
12
15
Phone
+91 12 4280 1092
2
7

American Express India Website

American Express India Head Office Address

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II
Gurgaon
Gurgaon District
Haryana
India
122002

American Express India reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
Eklas
from Bengaluru, Karnataka
Report
Copy

charged wrongly, affected my cibil score

Address:Raichur, Karnataka, 550066

Hi,
Wrt amex credit card, i have two complaints

1. After full and final settlement, and closing the card, they charged one more emi. Its been effecting my cibil score.

2. Even after cancelling a product by using amex card using emi, they added emi on monthly bill. I have not even aware about it and was paying the bill. Do we really need to check that and update them by calling? They have reversed the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kishore Nand Thakur
from Delhi, Delhi
Report
Copy

fraud with my pan no and issued credit to someone else

Address:New Delhi, Delhi
Website:american express banking corp

This to inform you that one credit card as been issued on my pan card to a fraud person by american express, infact it has not been applied by me. Even the no registered is not mine. Even i was not knowing of this incident. I came to know this when i checked the credit score on paisaabazar.com. Than i came to know. About this fraud. I called to custome rcare helpline no but got no response. So kindly do the needful and put a query against...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naresh K Balyani
from Chandigarh, Chandigarh
Report
Copy

american express credit card payment

Address:Mohali, Punjab, 140301

I am the bearer of SBI Credit Card and American Express Credit Card. November 28, 2018, at 11.14 am when I was busy at my office work, I got a call on my mobile phone number from SBI Credit Card from Mobile number[protected] and told me that your Credit Card is upgraded due to day by day spam. We have sent you a Card with Chip and more security feather. The Card free of cost for lifetime. after that she is given the phone to Avinash and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mageswaran Pachamuthu
from Dharmapuri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe promotional messages

Dear, i wanna unsubscribe your from promotional sms. I don't want your credit card. Please deactivate my profile and account details and please confirm the deactivation! I want the process to be completed very soon. And confirm me via my phone number. I am forced to do this because i cannot find any deactivation option where ever! Otherwise i would have done it myself!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramanjeetkaurnag
from Mumbai, Maharashtra
Report
Copy

complaint for [email protected]

Address:New Delhi, Delhi, 110092

No i will not take your answer. You forced me to apply for the card where as i told you clearly that i have low cibl score. You gave me wrong promise. This not accepted by an american express representative. I need to make complaint on this after informing that i have low score you forced me n now its rejected i will not buy this. You have to revert changes on it. I told you please let me know as i do not want my application to be rejected,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Daina
from Bengaluru, Karnataka
Report
Copy

complaint regarding reward shipment is not reached after 13 days

Address:Bangalore, Karnataka, 560102
Website:American express

I got a message that the reward point reimbursed shipment is send by bluedart courier on sept 19. It is oct 1 and not yet reached.

I have checked the courier tracking and it is called back by the shipper.

The american express courier service is ridiculous. It is always a tension with them be it important card or anything it never reaches on time....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
khanna naveen
from Noida, Uttar Pradesh
Report
Copy

:- request for reimburse late fee charges rs 3887.65/-

Address:New Delhi, Delhi, 110016

Due to my official work i was out of country, so i have not received e - mails regarding the bill payment. I am a regular customer of american express but now i have received the password of my credit card email id, so you will not facing any problems against the late payment of bill from my site.

So kindly request you please reimbursement charges for rs 500 (Late fees)+ rs 593.03/- (Gst) rs 2794.62/- (Finance charges) total...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Ho Kim
from Noida, Uttar Pradesh
Report
Copy

no response from customer representative

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

During 1 year I sent the application forms 4 times to given address (Gurgaon Cyber city office).

Every time i got the answer they've never received.
Then they have given me the same address and same forms by email.
The same repeated 4 times in a year,
So i made a complaint in the web site, then the person suggested to send a scan copy to the person incharge "prashant mishra".

After sending...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harsha.leeds
Report
Copy

train ticket transaction pending

I have booked a ticket using my american express card issued in united kingdom. Status says as pending from bank end on the irctc website.
Transaction id is [protected]. Can you please confirm if the money is deducted and transferred to the irctc as i cannot see that transaction in my account. If it is not transferred to irctc, then let me know so that i can rebook a new ticket....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fuzel1985
from Ahmedabad, Gujarat
Report
Copy

fraud credit card

Address:380001

My self fuzel pehlari and no. is [protected] using american express credit card.Due to hack of email id there is missuse of my credit card on 24-5 of rs 40000 rs for which i call american express customer care and told to block the card and remove my mail id. though after calling to block my card has not been blocked and then after ther is transaction has been made of rs total 35000 for whcih i called customer care and inform. so exeuctive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dinesh M. Dave
from Mumbai, Maharashtra
Report
Copy

american express has approved payment from a blocked credit card

Website:Nodal officer , Amerian express mail ID is AEBC Nodal Officer <[email protected]>

I had credit card of american express number ending with 81005. I lost the same on 20th of mar ’18 and i immediately block that card for any transaction. There is confirmation from american express about blocking of that card also. On 23rd, a transaction of rs 1 l made from that blocked credit card number ending with 81005. When i asked to american express about this transaction done through that blocked card, they assured me for full support...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
ldmehta
from Pune, Maharashtra
Report
Copy

credit card issue-asking for extra money

Address:Pune, Maharashtra, 411006

I have been charged extra amount and they have already took my 2000 rs. They promised to revert it and now not reverting it.

They said please pay 2141/= and we will revert your amount back.

Now they are threatening me and saying to send collection people.

Even they are asking for extra money now.

The language of amex doesn't looks good....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello team,

I was trying to book a cab on lyft usa app, although the booking was not done payment o[censored]sd 12.49 has been initiated on my american express card number[protected] on 09/05/2018 at 12:57 am ist.
Since this charge was made without my authorization and usage of the services, i request this charge to be returned to me on my account.

Kindly look into this matter, as i have been charged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinati Moghe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of credit balance

Address:Gurgaon, Haryana

I closed the membership of american express since i found that it is not accepted at many of the merchant stores/vendors where i shop. This, inspite of the fact that i had to pay for it. When i closed it i had a credit balance of rs. 900. When i asked for a refund they are saying there is late fee charge... If i had a credit balance, what late fees? They should actually pay me interest. This is a malpractice. How does one go about it? I just...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mannheim75
Report
Copy

card cancellation

Address:23875

I am particularly incensed that some rude person in bombay, india, insults my intelligence. I am in prince george, virginia. Have you outsourced your moral code as well?

From: [protected]@aol.com
To: [protected]@email2. Americanexpress.com
Sent: 4/26/2018 1:02:06 pm eastern standard time
Subject:

I reject your cards. I have been an ax cardholder since 1977. I no longer wish to do business...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harishhiraskar
from Bengaluru, Karnataka
Report
Copy

application status

Address:560045
Website:AMEX

Hi,

It has been more than 22 days since i had applied for life time free amex gold card. I wasn’t given any application reference number and i have been tracking with both amex web and customer service they say card is on hold due to name mismatch in application and aadhar card. I am not sure what name your sales advisor has written down in application which is causing concern. While call back someone in sales team supervisor...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nvvgs
from Meerut, Uttar Pradesh
Report
Copy

running late for no reason.

Address:229001

Hi, this is to inform u that train no - 14207 is running late for no reason. I have done the analysis and found that this is happening because this train has been started by sonia gandhi. Train no-14257, railway people always try to run this train on time because it starts from narendra modis chunavi kshetra. Just check the running history for tommorow or of the last 1 month you people will come to know the truth....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anahita Raswan
from Mumbai, Maharashtra
Report
Copy

reliable express packers and movers fraud

Address:Mumbai City, Maharashtra, 400101
Website:www.urlrelocation.in and [email protected]

We hired reliable express (India) and url relocation india from just dial. This company is totally fake and are fraud. They took our luggage and expensive articles from mumbai and had to be dilived to chandigarh. The company hired a third party vendor to deliver the goods. The goods came one week late and the onwer (Naresh) and his expecutives stopped responding to the phone call. The goods we're all boken when it arrived this incuded expensive...
+7 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
A
Amrita1602
from Siwan, Bihar
Report
Copy

noc/clearance certificate credit card

I have paid the full due amount against my american express credit card and called the customer care to get my noc / clearance certificate. Each and every time they are saying within 7-10 days you will receive the copy in your registered address. 10 time i have called and got the same feedback but didn't receive the noc.

My cibil score is showing low because of this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560093
Website:global.americanexpress.com

I hold an amex platinum reserve card. During diwali amex conducted one promo where if card holder makes 2.5l spend, qualified for 12.5k worth gift voucher. I qualified for the same but never received the vouchers.

I made numerous calls to amex support center in january 2018 to get them send me the vouchers. Every time i hear from them that they sent the vouchers, but i never got it (I was keenly checking my inbox and junk...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy