American Express India Complaints & Reviews

I am an airtel postpaid customer since last 4 years, now a day i feel that your network is drastically bad, so request from all my surroundings airtel users that please change your network immediately as you shown in advertisements or else you will loose many of your customers,
Many of your outlets also doesn’t accept form of postpaid to prepaid
Pls work on it

Thank you...

At the time of issuance of the jet privilege platinum gold card in 12-13, it was informed that one time amounting rs 10, 000 will be charged and as against, bank will provide 20k jp miles, 1 complimentary tickets and airport lounge access and american express had provided only 20k jp miles.
At the time of 2nd renewal, again amounting rs 10k +taxes had been debited, i have asked the customer care to send a corrected invoices but they...

As i booking hotel from mmt using code mmtamxplt, i m not getting that promise discount, when your executive told me you will get 70 % discount n no minimum amount, now there your offer is not fullfil the requirements... I m not getting that discount your executive told me.. This is extremely disappointed... I requested kindly change the offer to previous discount... Plz don't disappoint me.. Thank you...

Dear amex team

This is with reference to gc-22p3c

I have only just received a letter dated 6 nov 2017, from your very competent and informed staff at the one indiabulls mumbai office - a tl, mayur dhoka and under-signed by a madhu nair, national collections manager, india; about my "case" being handed over to a secure debt management consultants llp, 12-b wadala udyog bhavan, etc. Etc. Etc.
And this agency...

I had raised a complaint with mr. Tarun ohri around 2 weeks back but yet to receive any response. This was regarding non issuance of the card offered to me despite compliance of all requisite norms. The person who insisted me on applying is mr. Anil singh (Relationship manager). He coaxed me into applying giving false commitments & assurances. You will get the details in my mail to mr. Ohri. I also have documented evidence (Whatsapp posts)...

Dear sir,
My american express credit card pending payment was cleared but cibil record is not updated by amex.
I request to clear my cibil status of my amex card no[protected]. My total outstanding was 99006/- in which as discussed with amex executive, i have cleared all amount through neft and customer care representative also confirmed the payment credit.

When i check my cibil report, it is showing...

In july 2017, i hv surrendered my amex card n0.[protected] to the amex but there is cr balance of rs.13, 316.42 is lying in my card account, since i hv cancelled air tickets and that refund transferred to my cr card account by the airlines automatically.

I hv called amex customer care centre several times but their intention are not fare and not willing to refund the amount, plz look into the matter and arrange to get...

Amex is worldwide top credit card but one of worst credit card service, amex not interested to entertain the customer, i have applied for credit card rejected, no suitable answer i found.
Keep trying customer care, pressing button 1234..9 for minuts, and when its connected no suitable answer found, amex even not trying to connect me after so many complains.
Keep your card your end go to hell....

Dear sir,
Please clear my cibil status of my amex card no-[protected] & my total outsatnding was 4284/- in which as discussed with your executive on dated 20th august i have made payment of 1770/- on that date to clear my outsanding due to late payment charges.

So i request you to please clear my cibil status.

Thanks

Sushil kumar bansal
Mb.[protected]...

I bought a watch from snapdeal for rs.7, 295 on january 17, 2017 and took it on emis of 12 months from my amex credit card. But then i decided not to buy that so i cancelled the order and snapdeal refunded the money to my amex credit card on january 19, 2017.

On january 20, 2017, amex converted rs.7295 in emi (Against the purchase that i made, which snapdeal refunded) and started charging rs. 653 as monthly installment.br...

I was called by one the consultancies which amex recruits candidates and i gave a phone call interview and their hr lokesh interviewed me over the phone and told me to drop down immediately to their office to attend the ops and voice and accent round and the people in the consultancy shared the address and i went for the interview with high hopes risking the traffic wasting my time and money. And a hr name sowmya took the same interview round...

My card no. Is[protected]
I have tried to retrieve my id & pass word but the final response is as follows :

Retrieve account login

Need help? Need help?

We're sorry...
We're sorry. Your user id could not be retrieved. We are currently experiencing technical difficulties. Please try back later. If the problem persists, please call the number on the back of your card for further...

Sir, i am used for your credit card and some shop's & petrol pumbs, mall's not accepted and not service in coimbatore city in your american express credit card reason??? Your side not good service why???
First time i card apply time how phone calls in your side and your side promissing to giving good services, but i card purchase ok, your card used time not allowed in all shop's in coimbatore city and other city and states
Why...

I have cancelled my amex payback card long back in 2015 and i could still see it as active in cibil records with payment due. I have already contacted the amex several times over the call and mail and there is no response from them. I have raised dispute in the cibil portal and still there is no action taken on the same.
Cibil dispute id: cds[protected]
Reference number : gc-23fxz

Attached all the information...

The Amex team took very long time to approve and did not update the status for 10 days even after email confirmation was given to the executive to go head as per they suggested however the Amex team was never bothered to call or check and did not respond properly when the customer called them to check the status.
The team also failed to provide correct correspondence address to the Blue Dart which created confusion in delivering the...

This is regarding a credit card that I had taken from American Express. I was making timely payments in the card until April'16. However due to financial issues i havent been able to make payments on the card. I have now been in contact with them to settle it amicably however the settlement they are offering is too high and out of my reach. Now they are threatening to file a criminal case against me even when I have full intentions to pay...

The basic concept of any credit card is that, if you repay the entire closing amount of your last credit card statement, then interest will not be charged. However I have noticed that even though I repaid the full amount before due date American Express has still applied Finance charges on the full outstanding amount on more than two occasions. When I called them to dispute the charges, the waived it off. Just want to know if other people...

This is regarding a credit card which was issued on my name megha r koshy, but very fortunately this card never got delivered to my adsress but a
bill did get deliver worth 1500/- what nonsense is this ?? two person name
sandip and rupesh they have been chasing me to take credit card for their
month end closing target and they just put me in this trouble and run away
..Am so disgusted they took all my documents...

Hello

Few weeks back I was in Hypercity with my husband buying groceries we vet approached by an Amex sales person I was keen in applying my husband was it sure I was happy to apply I have documents I was explained well and asked to forward rest via email so far I have confirmed with 3 emails and continuous wassapp chat that I initiated myself I came to know last week no intimation what so ever from Amex an agent is communicating...

The Name is Hardik (+91 [protected])from Bangalore he has taken INR 2000/- from me and all my documents for AMEX Make my Trip card.
2 Months no response from that Guy.
Now He is telling me that My Salary is not Matching and my presence in IBM is less that a Year so I am not eligible for any card.

Then I asked Revert back my Money and my Signed documents.
He denied, he is telling once you submitted those...