American Express India — credit balance rs.13, 316.42 not refunding...

Address:

Gurgaon, Haryana

In july 2017, i hv surrendered my amex card n0.[protected] to the amex but there is cr balance of rs.13, 316.42 is lying in my card account, since i hv cancelled air tickets and that refund transferred to my cr card account by the airlines automatically.

I hv called amex customer care centre several times but their intention are not fare and not willing to refund the amount, plz look into the matter and arrange to get my refund.

Lalit prakash bhartia
Bangalore