American Express India — Credit Card charges issues

Address:

Gurgaon

I got my corporate amex card 2.5 years back and along with that they sent one personal credit card as well. When i received that, i called them and asked them to block the card, they were like mam it’s free for one year and blah blah. I said no I don’t want to use it, please block it, which they dint. I was in a perception that it’s blocked, hence i damaged the card to avoid any chances of stealing/lost. From next year onwards they started applying yearly charges… and till now it’s 7200. Even after that i called them around 10-15 times to block the card which again they didn’t, they mail from a no reply email id. Now they transfers this issue to one or other vendor after every two months to torture me for nothing. Why would i pay 7200 when i never wanted to use this card. I asked all those reps as well, who called me for collection of this amount, to resolve this issue but they are torturing from more than 2 years. And it’s affecting my cibil score as well. I am a medium class job going women, i had a car loan which i pay monthly without any fail, previously i had my personal credit card which i used very wisely but amex is a really bad company. Due to this i have blocked my corporate card as well now. My company has also stopped corporate card for any of the employees further but i m worried for my cibil score. Please resolve this issue.