American Express India — Incorrect Fee Charged

Address:New Delhi, Delhi
Website:global.americanexpress.com/myca/intl/mobl/japa/login.do?Face=en_IN

The basic concept of any credit card is that, if you repay the entire closing amount of your last credit card statement, then interest will not be charged. However I have noticed that even though I repaid the full amount before due date American Express has still applied Finance charges on the full outstanding amount on more than two occasions. When I called them to dispute the charges, the waived it off. Just want to know if other people are being incorrectly charged too and people may not be noticing it. For a company that big, one would assume they have the systems calculate correctly. Or are they deliberately cheating people?
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    +91 12 4280 1092
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    Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India - 122002
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