American Express India — REVERSAL IS PENDING RS 1976 of WRONG BILLING by amex

Suresh Jha

from Gurgaon, Haryana

Address:

cyber city tower c dlf bldg no 8 sector 25 dlf city phase 2 gurgaon 122002

Dear Sir/Madam,

This is with reference to my American Express credit Card vide ref no xx22xxxxxxx02 I wish to share that after full payment of bill amex had chared extra wrong billing Rs 1976/- after that i have sent the many emails and IVR for reversal the said amount but i have not got any satisfactory response from his side after assuring his team i had paid the same amount due to system default of american express chaging extra amount on every month basis while i had paid the full amount on before due date therefore request you to please revese the same my unused charged amount.details is as attached alongwith

With Regards
Suresh Jha

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American Express India customer support has been notified about the posted complaint.

Apr 11, 2021

Updated by Suresh Jha Due to repeating the same issues I am paying the extra your wrong charged amount ei. 1976/- on basis for reversal as assured by amex team via IVR Call. Therefore, request you to please see the said bill details form 1st charging month to till date where amex are charging after paid the completely billed amount.

Request you to please reverse the same on urgent basis otherwise will take a legal action for mentally harassment and my losses,