American Swan — Late delivery/worst packing/faulty product

Sri Hari P

from Bengaluru, Karnataka

Website:

www.americanswan.com

First thing was product was not properly packed in standard American watch box,
Its has been packed in very ugly box and it has been covered with cello tape..
When i opened the box the watch was faulty piece..
I have contacted the Customer service, they are not able to help me out.
I have a product warranty of 1 year and they stopped replying to me.
Now i am helpless..
Poor customer service. Will never buy from again.

+3 photos

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Comments

amit77303

from Harda, Madhya Pradesh

I am order no. AS[protected] american swan but not deliver or confirm, i am calling[protected] try 40 to 50 times but not working trhis no, not help i am Email to [protected]@americanswan.com or [protected]@americanswan.com but not reply my Emails, Please help This Concern related, ASAP

Ridhi Singh

I had order product from this website 15days back and i have still not received it. No one replies to the mail send nor there number works.

I feel like cheated

siddiquim

from Hyderabad, Telangana

Lodge an online complaint with Department of Consumer Affairs (Ministry of Consumer Affairs, Government of India) at the site http://consumerhelpline.gov.in/

This is the complete address of the company... "The American Swan Lifestyle Company Pvt. Ltd., 40km Stone, Delhi Jaipur Highway, Near Agarwal Packers and Movers Ltd, Village Narsinghpur, Gurgaon-122001, HARYANA"