Agarwal Packers & Movers Customer Care
Agarwal Packers & Movers Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
606
COMPLAINTS

Agarwal Packers & Movers Customer Care

Agarwal Packers & Movers Ltd.

TwitterFacebookYoutube
Address
Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura
New Delhi
New Delhi District
Delhi
India - 110034
Landmarks:Opp. Crescent Public School

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
37
down
18

Fax:
Fax:
+91 11 4506 3710  
+91 11 4506 3710  

Additional info
Corporate Office
New Delhi

Agarwal Floor, Local Shopping Center, Sharda Niketan, Opp. Crescent Public School, Pitampura, New Delhi 110 034
Tel:
+91 11 4500 4321
+91 11 6001 5001
Fax: +91 11 4506 3710

Circle Head Quarters
Hyderabad

3-6-430, 3rd Floor, Himayat Nagar, Hyderabad 500029, Andhra Pradesh
Tel:
+91 93 4622 2275
+91 40 2320 2089
+91 40 6001 5001

Regional Office
Chennai

Agarwal Movers Centre, L-36, 2nd Floor, 21st Street, Anna Nagar (East)
Chennai 600102
Tel:
+91 44 4447 4447
+91 44 2663 0488
+91 44 2663 2402
+91 44 2663 2907
+91 44 6001 5001
Mob: +91 93 8105 1981
Fax : +91 44 2663 0380

Registered Office
Mumbai

46, Eastern Chambers, Poona Street. Mumbai 400009
Tel:
+91 22 6001 5001
+91 93 2259 1014
+91 98 2102 6334
Fax :+91 22 2374 3605

Eastern Head Quarters
Kolkata

Agarwal's Banglow, SP-27, 20/2C Sahapur Colony (West), New Alipur, Kolkata 700053
Tel:
+91 33 6001 5001
+91 93 3000 2774
+91 33 6001 5001

View More Information...

Customer satisfaction rating
2%
Complaints
606
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Agarwal Packers & Movers related photos (113)

Agarwal Packers & Movers Complaints & Reviews

Sort by:

Agarwal Packers & Movers — lost items and extra charges amount

 Mounika Chaitanya on Mar 12, 2019
Apm agarwal packers n movers in chennai... Were very irresponsible persons.. Who even dont care after getting their full amounts.. The main branch people were worst candidates who even disconnect our calls... We shifted from banglore to indore they said storage door to door delivery facilities are there nothing was there... Charged extra amount... March 3rd suddenly they make a call that come n collect your luggage otherwise we will going to delhi you collect from there like that.. We dint search the home also... We asked them to keep it in storage they told no we dont have van documents if you...
Complaint comments  Read comments [1]Complaint category Public Transportation

Agarwal Packers & Movers — no update on my vehicle from kol to blr 24 days + verbal harassment

 sachighosh09 on Mar 10, 2019
My car got picked up on the 16th of march, 2019 evening, to be sent to bangalore. I made full payment for the same, and i was assured that the car would be delivered to me by 10- 12 days. Attached is the document as a statement of proof.

It has been 24 days and no one has any clue of where my car is. And the problem doesn't just end here. Please find below the issues i have been going through.

1. Mr. B k mishra, mr. Atanu, ms. Savanti are the most unprofessional and badly trained managers who have no clue how to treat a customer. Everyday there is a new excuse for...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Agarwal Packers & Movers — i received my major items in damaged condition while shifting from rewa to ottapalam by drs group

 विकास पंत on Feb 11, 2019
Gc no 4630252. Shifting
On unpacking of some important cartoons, i found my speaker and xbox in damaged condition. My tv display got damaged. Trolley was also broken. My cooler was damaged from base.ac and pipe damaged from behind. Set top box i have received with dth missing. Also, the important and sensitive electronic items were placed with all tangled cord and compactly placed in carton which due to further mishandling caused damage to my expensive items. Worst service by agarwal packers and rude and unsympathetic attitude of the staff including senior ones. It took 20 days for my item...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Agarwal Packers & Movers — some scratches in my car via agarwal

 ishika123 on Feb 7, 2019
Last month, I had transported my car via Agarwal packers. I did not know about any transported company whose shift my car from Delhi to Mumbai. Then I saw an advertisement on Twitter. I decided to call them and I enquired about the moving process. They came and packed my car very well in front of me. When they delivered my car in my destination so, I saw a little scratch in my car then I was worried and tell them. Then they told me don't worry we will fix it....
Complaint comments  Read comments Complaint category Movie Rentals

Agarwal Packers & Movers — household shifting gcupb181903042

 Kumarashish123 on Dec 14, 2018
Hi team,

This is really unfortunate to choose the agarwal packers for shifting my household from delhi to bbs after getting very lowest rates from other suppliers.

Please check my household is packed on 02nd dec but still i am waiting for the consignment delivery and before confirming the packing i was getting more than 20 calls in a day for confirming the shifting.

And when i have confirmed it and paid the whole amount in advance than now no one is receiving my calls and on the customer care number no one is sharing the proper information and their...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Agarwal Packers & Movers — unprofessional service - damaged my goods - poor compensation

 partha28 on Dec 14, 2018
I am very dissatisfied with the way the movement was handled. I had paid around rs 5000 extra for carpenter charges for the dismantling and re-assembly of my 3 beds and almirah. However, there were still unnecessary damages to one of the beds and the almirah. I had the assurance from a trusted company like agarwal that there will be no damages, which did not happen.

Now i am being paid a compensation which is not even 10% of the amount of damages caused. I want a better compensation....
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Agarwal Packers & Movers — my bike is damaged and most of the parts are broken during transfer

 SubratKNanda on Dec 10, 2018
Company name: agarwal packers & movers (Drs group)

I have transferred my bike yamaha fzs from bargarh/bhubaneswar odisha - hyderabad with gc number - 4631772. First of all they took so long time to take the delivery. I tried to reach customer care for status but they didn't help me at all with a proper response.
Secondly, my bike most of front part is broken. I drove the bike to their office where i have submitted my bike and it was in full running condition before giving my bike. It was new and very well maintained bike but now most of the part is broken.

While...
Complaint comments  Read comments [1]Complaint category Insurance

Agarwal Packers & Movers — no compensation for damaged items

 Snehal Gada on Dec 8, 2018
Antique teak wood shoe rack severely damaged during transport from pune to alibag. Below is their claims policy as published on their website:

Claims
We promise our customers an intact shifting, but due to any unforeseen act or for any other un intentional reason if at all claims arose. Then we have to following the below procedure of claim setlement.
Procedure to settle claims
By conducting a survey of damaged goods, arrive at the density of the claim.
By getting the minor damages repaired
By offering a compensation payment for the goods not repairable...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Agarwal Packers & Movers — household shifting from nasik to salem

 Jawaharlal RamasamyKuppiyer on Nov 25, 2018
First of all we asked the packers not to change the consignment in between but it is transferred the vehicle to other vehicle in pune. Due to the undesirable shifting wooden furniture broken and the same is reported at the time of delivery. Afterwards not less than 10 times we called the concern supervisor in nasik but the there is no response from them so far. Feel very bad. We have paid huge amount only for the quality service but we were cheated....
Complaint comments  Read comments Complaint category Furniture

Agarwal Packers & Movers — cheating and not providing compensation for lost and damaged items

 Nirmala Muthuswamy Iyer on Nov 25, 2018
We have been charged at the rate of container services which was about 20000 more than the truck services for transporting house hold goods from pune to kumbakonam and the material reached us in a truck damaging a number of items - fridge & steel vessels, wooden sofa (Leg and seat broken), crockery 10 pieces broken, and loss of one item of value around 7000.
Have filed a written complaint with the company in pune,, sent at least 10 mails and called over 100 times.
The company has not responded for providing any compensation - does not respond to mails and keeps cutting our call.
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers & Movers — all items damaged and wet

 Alpha_2015 on Nov 25, 2018
Ref: hhg for gcndlh[protected], all items received damaged and wet

I am completely dissatisfied with apml in the way they handled and damaged my house hold goods (Hgg) while transiting those from delhi to kolkata (Items delivered on aug 27, 2018 with remark as "all items received damaged and wet.").

I along with my family are in total agony and distress.

Moreover, instead of settling for a reasonable and agreed insurance compensation apml has forced me to agree upon one sided compensation of rs.10, 000/- (Inr) with delaying tactics. I am completely dissatisfied...
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers & Movers — exorbitant charges and inefficiency

 Sabitabala Rout on Nov 23, 2018
We shifted our household items from Indirapuram, Ghaziabad to Bhubaneswar, Odisha in first week of July, 2018 and paid Rs.1, 24, 000 approx. as transportation charges including a car to Agarwal Packers and Movers.
Out of transported items, one showcase, IFB washing machine, Dining chairs were all damaged en route and we were paid a meager amount of Rs 3000.00 as compensation (less than half amount we spent in repairs of all )!!
After opening of different cartons, we observed further damage as follows:
1.Gas burner was making all cooking utensils black as flame from the burners...
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers & Movers — movement of household goods

 Alpha2015 on Nov 22, 2018
Ref: hhg for gcndlh[protected], all items received damaged and wet

I am completely dissatisfied with apml in the way they handled and damaged my house hold goods (Hgg) while transiting those from delhi to kolkata (Items delivered on aug 27, 2018 with remark as "all items received damaged and wet.").

I along with my family are in total agony and distress.

Moreover, instead of settling for a reasonable and agreed insurance compensation apml has forced me to agree upon one sided compensation of rs.10, 000/- (Inr) with delaying tactics. I am completely dissatisfied...
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers & Movers — claims not getting settled and delay in the service, totally unprofessional

 chopra_deepanshu on Nov 9, 2018
Hi Team,

GC Number: 4517768

My household items got shifted from Delhi to Bangalore on 15th Oct 2018.

Too my surprise, there were many items which got damaged, below is the list:

1. Dressing Table: Mirror Broken.
2. Dressing Table: Shelves not closing.
3. Side Tables (2 Nos.): Glass Broken
4. Washing Machine: Internal Rubber (Gasket) got ripped by Rats and many other parts damaged.
5. Flower Pot: Completely damaged.
6. Flower Pot (Glass): Completely damaged.
7. Refrigerator: Weird noise is coming...
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers & Movers — delivered to wrong location

 Pragati Pathak on Nov 6, 2018
Hi Team,

This shifting is From Chennai to Pune.

And I got information that by mistake my consignment has delivered to Kolapur. This is really unacceptable. And showing your carelessness.

I am totally disappointed with your service. I am not seeing any customer obsession with your team.

My CRE Janki is not reachable to contact. Her number is switched off.

When I am requesting to your customer care executives to check the status of my consignment I am receiving rude answers by them. And they are telling that they will not...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Agarwal Packers & Movers — unethical transfer services

 sweta16in on Nov 6, 2018
I am really disappointed with their services. I had chosen agarwal packers (Apml) and paid a premium price for safe shifting of household items. But there has been serious mishandling of my items. Some important parts have been lost on the way. Even after raising my complaint, the response is careless and lackadaisical. Nobody is following up on the issue. I am the one calling up every personnel to replace the lost item. This was not expected from agarwals.
In the delivery form, they had mentioned that they would provide insurance/coverage/replacement of the lost items. But nothing such...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Agarwal Packers & Movers — kitchen items missing

 Vinod Anthony on Nov 6, 2018
I have shifted my hose hold goods from chennai to hyderabad on 29th oct' 2018 & have received the consignment on 1st nov' 2018 in hyderabad with consignment number (Geche[protected]. There were 67 packages and i have received all the 67 packages... However, after opening the entire packages & boxes my wife realized that we were missing all the new kitchen items she purchased just couple of days before we departed from chennai... Missing items are as follows : 1 big basin, rice cooker, idly maker, 5 big plates, 6 brass glass set & 4 big spoons... All these items were costly & brand new just purchased...
Complaint comments  Read comments Complaint category Other

Agarwal Packers & Movers — harassing and blackmailing

 Rajani Srivastava on Oct 31, 2018
These packers and movers people are blackmailing and harassing me for not delivering my products. They already changed my gas cylinder (From indian oil to bharat gas) and 3 cartoons are missing. Now they are not delivering my car and blackmailed me that they will sell the car and won’t deliver the car. From bangalore to pune it was supposed to be delivered on 29th october but they are using slangs. They have not even taken the acknowledgment. They have spoiled the entire stuff. Not able to upload many pics. Please take action immediately as they are not good people to talk....
Complaint comments  Read comments [1]Complaint category Law & Civil Rights

Agarwal Packers & Movers — undelivered goods

 Bharti2204 on Oct 22, 2018
We shifted fon pune to bangalore in may-2018, shifting done through aggarwal movers and packers. The delivery staff was rude and dropped only khali of goods and left. Pune and bangalore office did confirm post our complaint that goods are at bangalore yashwant our godown but they won't deliver we will have to pick and since then no one answers calls....
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers And Movers Drs Group — returning of money because of not given verified bill

 Pandeyavinash on Oct 16, 2018
I booked a bike which was to be transferred from mumbai to portblair and bike was handed over to agrwal packers and movers ranchi branch on 13 april 2018. I also required a bill from this company agrwal packers and movers drs group. For bike transportation and its verified bill i paid rs 19000/- to the company and also for the bill of 1500 kg luggage i paid rs 13240/-. This is 7th month going on and still a didn't get bill. That's why i want my money back rs 22000 /- which was for bill...
Complaint comments  Read comments Complaint category Other

Recently Discussed

10 days ago
Agarwal Packers & Movers
lost items and extra charges amount
14 days ago
Agarwal Packers & Movers
no update on my vehicle from kol to blr 24 days + verbal harassment
Agarwal Packers & Movers
i received my major items in damaged condition while shifting from rewa to ottapalam by drs group
Agarwal Packers & Movers
unprofessional service - damaged my goods - poor compensation
Agarwal Packers & Movers
household shifting gcupb181903042

Featured Complaints