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Agarwal Packers & Movers Complaints & Reviews

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Updated: Jul 7, 2026
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Agarwal Packers & Movers reviews & complaints(1069)

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R
Rajat_2121
from Delhi, Delhi
Jul 7, 2026
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Delivered Bike Completely Damaged

Address: Plot No 266 Phase 2 Om Vihar Near NCU University, Sector 23-A, Gurgaon, Delhi NCR - 122017
Website: www.apmpackers.in

On 25 June, I booked the transportation of my Royal Enfield Classic 350 from your company. My point of contact was +91 [protected]. Before the payment was made, the representative was very polite, called me regularly, and assured me that my bike would be delivered in Hyderabad by 1 July. Based on these assurances, I made the full payment, including GST.

However, immediately after the payment, the entire experience changed.br...
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Address: https://www.agarwalpackers.com/

All our very valuable crockery arrived broken. Their packaging was very sub-standard. Inspite of taking hefty tips, the packers did a pathetic job.
They did not sue bubble wrap at all. They just used a thin plastic like film which did not provide enough protection. As a result, we lost our very precious imported souvenirs, crockery and glass frames.

Not only their packing but also their delivery team is very lousy....
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I am writing to formally raise a grievance regarding the extremely disappointing and unprofessional service I recently experienced while availing your relocation services from Chandigarh to Vadodara. I chose APML because of your brand reputation, trust, and assured timelines, but unfortunately my entire experience has been exactly the opposite.

Below is a detailed account of the issues I faced:

1. Incorrect...
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sppandey
from Kolkata, West Bengal
Aug 8, 2025
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Unprofessional behaviour and fraud

Have shifted my household goods from GOA to BENGALURU. I opted for storage services till February 2025. One of the team member mr. Karan of APML called me and informed that they have settled the storage charges and I need to pay ₹2870 but due to unavoidable reasons I could not shifted in the month of march. When I tried to get my household goods in last week of march they asked me to pay ₹6345. Since last one week I am trying to get my...
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I
indubang
Jul 16, 2025
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Pick up & delivery of product

I am writing to formally raise a serious complaint regarding the highly unprofessional and distressing experience I’ve had with your packer and mover service for my relocation from Bangalore to Udaipur.

The following issues were faced:
Failure to Adhere to Committed Schedule:
Your team initially committed to a specific date and time for pickup, but failed to show up entirely. I was repeatedly misled with...
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I am writing to share my deeply disappointing experience with Agarwal Packers and Movers (BADE BHAIYA) during my relocation from Pune to Kolkata in the first week of May 2025.
From the outset, the service was shockingly unprofessional. During the packing and loading process, the staff appeared to be intoxicated—some were visibly drunk, smoking Ganja, and consuming alcohol right outside my residence. This behaviour was captured on...
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Dharani Y
Apr 10, 2025
Apr 10, 2025
This thread was updated on Apr 10, 2025
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Claim not settled for damaged Goods & Demanded extra money during Loading & Unloading

Address: Chennai

I had shifted my goods from Chennai to Bangalore on 3rd Apr. During the day of shifting the packing team committed to arrive at 9am, but reached at 1pm.
After packaging they demanded Extra money of 3, 000/- to transit the goods.
Once after unloaded at Bangalore different set of people came to unload & demanded for extra 4000/- Rs.
Promised to install 3 cots, but installed only 2 & 1 cost has not been uninstalled.
Washing...
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sppandey
from Kolkata, West Bengal
Apr 6, 2025
Jul 19, 2025
This thread was updated on Jul 19, 2025
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Fraudulent behaviour of team and no response for grievance

I have shifted my household goods from GOA to BENGALURU. I opted for storage services till February 2025. One of the team member mr. Karan of APML called me and informed that they have settled the storage charges and I need to pay ₹2870 but due to unavoidable reasons I could not shifted in the month of march. When I tried to get my household goods in last week of march they asked me to pay ₹6345. Since last one week I am trying to get...
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Manzoor Malik
from Chakia, Bihar
Nov 28, 2024
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I am complaining about my consignment delivery from agarwal packers and movers

I am waiting my consignment delivery to chakia bihar booked from vijaywada on 10 november. I got call from agarwal pakers on 18/11/2024 that my consignemnt has reached patna city mentioning that I need to pay the rest amount and then it will be get delivered to the respective address that is chakia town of bihar. I have paid the rest amout on 22/11/2024. Since then I am waiting for the delivery and aggarwal pakers are not receiving my calls...
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Anish Bheda
Mar 29, 2024
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Abusive threatening staff

My personal items were packed in naigao east last evening and were delivered to Vapi today morning. The final location of the unpacking is SILVASSA.

The transporter who carried my belongings reached Vapi quite early and was in touch with me since 9:30 AM today morning.

There was no coordination between Mumbai and Vapi as alleged by Mr. Gaurav Pandey and apparently Vapi office was not informed about the vehicle...
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P
from Ernakulam, Kerala
Feb 14, 2024
Feb 14, 2024
This thread was updated on Feb 14, 2024
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Household Goods Transfer not done as per commitment

Address: Agarwal Packers & Movers,Delhi, Jaipur

The house hold goods transferred from Kota (Rajasthan) to Kochi (Kerala) as per consignment no : GCKOTA[protected] dated 03/02/2024 by Agarwal Packers & Movers were not done as per commitment to the customer.

1. The items received in damaged condition (Washing Machine, Flower Vask, Harmonium, AC Cupper pipe etc.)
2. Installation and fittings were not done for Wooden Bed, Wardrobe & Dinning Steel Glass Table.
3....
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Ashir Hossain
Dec 12, 2023
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Complaint about unauthorised use and damage of my car

Address: 306, 3rd floor, Kabra complex, 61-MG Road, Secunderabad, 500003,
Website: www.agarwalpackers.in

On 25th Nov, 2023 I booked a service for transporting my vehicle Mahindra Thar from Hyderabad to Kolkata through Agarwal packers and movers.
The car was picked up by one of their driver named Deepak on 25th Nov 2023 and amount of 20000/- Rs was paid to Agarwal packers and movers for the transport service through credit card.
Since then the car has not reached Kolkata and upon following up for status I was informed on multiple...
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F
francie
from Mumbai, Maharashtra
Nov 27, 2023
Jul 23, 2024
This thread was updated on Jul 23, 2024
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Compensation for breakage of my new table and refund of the deposit for boxes

Address: Mumbai & Pune offices

GCMUM[protected]th Feb from Mumbai to Pujne
CFR NO : CFRPUN[protected] for 8th -9th Nov from Pune to Pune

We moved from Mumbai to Pune in Feb and since there were too many boxes to unpack, we did more than half of the boxes and returned them. For the rest, since we were to move in a couple of months, we were told to pay a deposit of Rs 1000 for some of the boxes we still had with us . We moved again in November and this...
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Address: APML (Corporate)|Opp Crescent Public School Saraswati Vihar, PitamPura|New Delhi 110034

I am writing to formally file a complaint concerning the handling of my recent relocation with Agarwal Packers & Movers, under Booking No - GCNOIDA[protected]

During the transportation process, unfortunately, the vehicle carrying my household items encountered an accident. As a consequence of this incident, several of my household items sustained significant damage, amounting to an approximate value of Rs 59, 000.
br...
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P
Parivesh10
Oct 12, 2023
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Paid advance amount not refunded

On 24th Aug 2023, I booked Agarwal packers and movers for movement of my household items from Noida to Delhi against the booking ID CFRNOIDA[protected]. The movement date was 29th Aug. To confirm the booking, I made an advance payment of rupees 1650. Next day itself on 25th Aug (4 days before the movement date) I cancelled the booking and still I haven’t received my refund of 1650rs yet. Its been almost 33 days now since I cancelled the booking...
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Q
Qazwsx@12345
from Kolkata, West Bengal
Aug 12, 2023
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Car Delivery

My car was delivered from Kolkata to Bangalore. After the delivery, my car was filled with scratches, in almost every panel and was covered in dirt. My mudflap near rear left tyre was also broken. I paid transit risk fee of INR 3033/- and the Claims department of Bangalore is willing to offer only INR 5000/- which wouldn't be sufficient in recovering the cost required to repair the scratches.

Date of Delivery: 26.07.2023br...
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sunnyl_t
Jun 9, 2023
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Non refund of advance payment

I have to inform you that in accordance with your quotation no. QURKT23240034/2 dt. 07.04.2023, I had remitted Rs. 5025.00 on 21.04.23 as 10% advance payment. But due to cancellation of my transfer order, I had to cancel the proposed transportation of my household goods from Kodinar to Thrissur. This was promptly intimated to customer care on 29.04.2023. However, a confirmation to that effect over mail was received only on 02.05.2023. Since...
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M
mayur0048
from Surat, Gujarat
Mar 13, 2023
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No claim processing for damaged goods and No proper response after delivery for damaged consignment

Address: Agarwal Packers and Movers (DRS Group) , 220, 61 M.G Road, Kabra Complex, Secunderabad, Hyderabad, Telangana 500003

I have booked my consignment(GC No: 4857324) with them (Activa Premium - Brand New condition) by paying 7500/- as a transfer fee from Surat to Chennai on date 20/02/2023 and was delivered to me on date 04/03/2023.(Refer attached photo for GC no)

The vehicle was collected by Vinodkumar from my Home with vehicle number GJ 05 CU 7226 - EICHER, and sent photos after packaging was done . I have asked him to put extra packing on...
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Abhisek BOI
from Mumbai, Maharashtra
Jun 26, 2022
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Missing Goods and Goods damaged

On 15.06.2022, my household goods were shifted by you from my Berhampore residence, W.B. for Mumbai.
However, my son's ride on car for Rs.15000/- was left stranded in the road by you without Carriage. The mater was brought to my notice by our building's watchman after the truck left half an hour ago. The item is in your packing list, serial No 26, GC NO.-4785902.
Thereafter we immediately called your people at mobile No.[protected]...
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kaushik_gadhai
from Delhi, Delhi
Jun 2, 2022
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Apml agarwal packers horrible service, cheats and charging extra money for delivery

Address: Corporate office Pitampura Delhi, they have their offce in gurgaon

I wanted to transport my ertiga car from Rajkot (Gujarat) to Delhi. And I believed that Agarwal packers (APML) was always the best so without much thinking I booked my car through them around a week before the actual required departure.
I think that was one of the worst day of my life! once I booked, calls kept coming in every 2nd day asking about the confirmation and when the driver can pick up the car.
The previous evening...
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