Agarwal Packers & Movers Customer Care
Agarwal Packers & Movers Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
593
COMPLAINTS

Agarwal Packers & Movers Customer Care

Agarwal Packers & Movers Ltd.

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Address
Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura
New Delhi
New Delhi District
Delhi
India - 110034
Landmarks:Opp. Crescent Public School

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
37
down
18

Fax:
Fax:
+91 11 4506 3710  
+91 11 4506 3710  

Additional info
Corporate Office
New Delhi

Agarwal Floor, Local Shopping Center, Sharda Niketan, Opp. Crescent Public School, Pitampura, New Delhi 110 034
Tel:
+91 11 4500 4321
+91 11 6001 5001
Fax: +91 11 4506 3710

Circle Head Quarters
Hyderabad

3-6-430, 3rd Floor, Himayat Nagar, Hyderabad 500029, Andhra Pradesh
Tel:
+91 93 4622 2275
+91 40 2320 2089
+91 40 6001 5001

Regional Office
Chennai

Agarwal Movers Centre, L-36, 2nd Floor, 21st Street, Anna Nagar (East)
Chennai 600102
Tel:
+91 44 4447 4447
+91 44 2663 0488
+91 44 2663 2402
+91 44 2663 2907
+91 44 6001 5001
Mob: +91 93 8105 1981
Fax : +91 44 2663 0380

Registered Office
Mumbai

46, Eastern Chambers, Poona Street. Mumbai 400009
Tel:
+91 22 6001 5001
+91 93 2259 1014
+91 98 2102 6334
Fax :+91 22 2374 3605

Eastern Head Quarters
Kolkata

Agarwal's Banglow, SP-27, 20/2C Sahapur Colony (West), New Alipur, Kolkata 700053
Tel:
+91 33 6001 5001
+91 93 3000 2774
+91 33 6001 5001

View More Information...

Customer satisfaction rating
2%
Complaints
593
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Agarwal Packers & Movers related photos (109)

Agarwal Packers & Movers Complaints & Reviews

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Agarwal Packers & Movers — claims not getting settled and delay in the service, totally unprofessional

 chopra_deepanshu on Nov 9, 2018
Hi Team,

GC Number: 4517768

My household items got shifted from Delhi to Bangalore on 15th Oct 2018.

Too my surprise, there were many items which got damaged, below is the list:

1. Dressing Table: Mirror Broken.
2. Dressing Table: Shelves not closing.
3. Side Tables (2 Nos.): Glass Broken
4. Washing Machine: Internal Rubber (Gasket) got ripped by Rats and many other parts damaged.
5. Flower Pot: Completely damaged.
6. Flower Pot (Glass): Completely damaged.
7. Refrigerator: Weird noise is coming...
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers & Movers — delivered to wrong location

 Pragati Pathak on Nov 6, 2018
Hi Team,

This shifting is From Chennai to Pune.

And I got information that by mistake my consignment has delivered to Kolapur. This is really unacceptable. And showing your carelessness.

I am totally disappointed with your service. I am not seeing any customer obsession with your team.

My CRE Janki is not reachable to contact. Her number is switched off.

When I am requesting to your customer care executives to check the status of my consignment I am receiving rude answers by them. And they are telling that they will not...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Agarwal Packers & Movers — unethical transfer services

 sweta16in on Nov 6, 2018
I am really disappointed with their services. I had chosen agarwal packers (Apml) and paid a premium price for safe shifting of household items. But there has been serious mishandling of my items. Some important parts have been lost on the way. Even after raising my complaint, the response is careless and lackadaisical. Nobody is following up on the issue. I am the one calling up every personnel to replace the lost item. This was not expected from agarwals.
In the delivery form, they had mentioned that they would provide insurance/coverage/replacement of the lost items. But nothing such...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Agarwal Packers & Movers — kitchen items missing

 Vinod Anthony on Nov 6, 2018
I have shifted my hose hold goods from chennai to hyderabad on 29th oct' 2018 & have received the consignment on 1st nov' 2018 in hyderabad with consignment number (Geche[protected]. There were 67 packages and i have received all the 67 packages... However, after opening the entire packages & boxes my wife realized that we were missing all the new kitchen items she purchased just couple of days before we departed from chennai... Missing items are as follows : 1 big basin, rice cooker, idly maker, 5 big plates, 6 brass glass set & 4 big spoons... All these items were costly & brand new just purchased...
Complaint comments  Read comments Complaint category Other

Agarwal Packers & Movers — harassing and blackmailing

 Rajani Srivastava on Oct 31, 2018
These packers and movers people are blackmailing and harassing me for not delivering my products. They already changed my gas cylinder (From indian oil to bharat gas) and 3 cartoons are missing. Now they are not delivering my car and blackmailed me that they will sell the car and won’t deliver the car. From bangalore to pune it was supposed to be delivered on 29th october but they are using slangs. They have not even taken the acknowledgment. They have spoiled the entire stuff. Not able to upload many pics. Please take action immediately as they are not good people to talk....
Complaint comments  Read comments [1]Complaint category Law & Civil Rights

Agarwal Packers & Movers — undelivered goods

 Bharti2204 on Oct 22, 2018
We shifted fon pune to bangalore in may-2018, shifting done through aggarwal movers and packers. The delivery staff was rude and dropped only khali of goods and left. Pune and bangalore office did confirm post our complaint that goods are at bangalore yashwant our godown but they won't deliver we will have to pick and since then no one answers calls....
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers And Movers Drs Group — returning of money because of not given verified bill

 Pandeyavinash on Oct 16, 2018
I booked a bike which was to be transferred from mumbai to portblair and bike was handed over to agrwal packers and movers ranchi branch on 13 april 2018. I also required a bill from this company agrwal packers and movers drs group. For bike transportation and its verified bill i paid rs 19000/- to the company and also for the bill of 1500 kg luggage i paid rs 13240/-. This is 7th month going on and still a didn't get bill. That's why i want my money back rs 22000 /- which was for bill...
Complaint comments  Read comments Complaint category Other

Agarwal Packers & Movers — shifting of household items from pune to thane (mumbai)

 come2ayon on Sep 22, 2018
The unloading and unpacking team which came for work, has left my premises without opening all the boxes. Almost 10 boxes were still in packed condition and i have to personally open all of them. I cant understand for what reason i paid rs 44, 000 for shifting.

The work of the team is so bad that they damaged the below items (Pics attached) and i want a money refund or exact item to be replaced on immediate basis.
1. Cooler
2. Dining table damaged
3 dining chair damaged
4 designer glass bowl
5 water storage drum 100l cracked
6 empty plastic...
Complaint comments  Read comments Complaint category Utility Services

Agarwal Packers & Movers — missing items.

 Sunil Kumar Tangudu on Sep 18, 2018
I have shifted my luggage from Bangalore to Hyderabad. On packing they missed to include 1 item which contains (4 big buckets, 2 small buckets, 4 mugs, 1 washing machine cover, 1 bathroom stool, etc). After un-packing things came to know it is missed. They didn't even inform me the missing item during loading time.I have called them but no response...
Complaint comments  Read comments Complaint category Appliances

Agarwal Packers And Movers — payment not given for damages caused during transfer

 sumitisuhag on Sep 17, 2018
Agarwal packers & movers (www.agarwalpackers.com) packed & transported our household items from gurgaon to chennai. They charged us a hefty sum for the same, along with rs.10000/- in insurance.

Upon arrival and unpacking in chennai, by their team members, a number of items were found broken and damaged. Now they refuse to make the payment claiming that the damages were there beforehand, though it is clear from the records of packing in gurgaon that none of these damages existed previously.

Following are the damages, i am attaching pictures of the same -
1....
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers & Movers — items missing and many items are badly damaged

 Priyakt on Sep 16, 2018
I booked for my household goods from vijayawada to bhagalpur, after 25 days i received my goods but 3 items were missing. And almost all items were wet and damaged badly. I called many times to vijayawada and patna branch but no proper response was given to me, even i mailed to claims and complaint id's but no one replied. Seriously very bad service....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Agarwal Packers & Movers — claim money not received

 Santra Yadav on Sep 13, 2018
I had engaged Agarwal Packers DRS Group to shiift from Delhi to Ahmedabad. After much chasing, the luggage reached however more then Rs30, 000 stuff damaged badly.
Inspite of repeatedly chasing the Company, I have not received the claim money.
I had frequently logged complain with the Help office .But they said that only Ahmedabad people ( somebody called Rupendra) will solve the problem.'
But nobody contacted me to resolve the claim....
Complaint comments  Read comments [1]Complaint category Travel Agents

Agarwal Packers & Movers — inadequate customer service, too long delays in delivery

 Vanessa Vadassery on Sep 12, 2018
This is with regards to the shipment of my two wheeler from hyderabad to bangalore. Gc[protected] shipment loaded on 6th sept.

I had decided to go ahead with agarwal packers and movers assuming that they would provide professional service. Sadly, i had gone through a very bad customer service as well as pickup experience. Following are the issues faced so far:

1. I was informed that loading would happen at my house at 11am, but the loading only happened at 6pm that day and i was not informed of this in proir.

2. I had talked to hyderabad customer care...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Agarwal Packers And Movers Ltd. — i'm complaining about damage claim regarding my product damage during transportation through apml

 Kiran Sweet on Sep 12, 2018
After so many efforts, i have received my 4 boxes including 1 guitar box today 29 aug 2018 at 11:00 am.
I found damage in my guitar, due to this guitar doesn't sounds properly.
Damage is small but due to this damage sounds of guitar is totally affected.
At the time of transportation i'hv taken insurance for my guitar which cost : 12, 000 inr.
But apml not responding me properly regarding this issue.
Please do the needful.

Here is my transportation no. For agarwal packers and movers ltd.
My gc no. : seind[protected].
Name : kiran yadav
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers & Movers — for damage caused during transport

 BASAVARAJ. SIMPI on Sep 6, 2018
Herewith I would like to inform your that there is no compensation received for damage caused during transport despite of several attempts for nine months,

- I have communicated several times through phone and emails have sent to below ID's
To: PRAMOD TIWARI ; HYDERABAD CLAIMS
Cc: mumbai@agarwalpackers.com; hyderabad@agarwalpackers.com

- sent photos of damages to sent: PRAMOD TIWARI of Mumbai branch and Manoj Sharma of Hyderabad branch of Agarwal team....
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers & Movers — non delivery of consignment

 Ajay2108 on Aug 28, 2018
Respected sir

I handed over the household to company on 19th august 2018 evening at meerut today is 28th in 8 days it has travelled on 500 kms. It has to come to warangal. It was supposed to be here by 25th august.

I am sick and without any household. We are a family of 4 person. All are sleeping on floor, taking food outside. I am sick and suffer from chicken pox.
As per doctor i need to take compete rest and healthy food cooked at home. What company people did with me?

How a company like drs can be so irresponsible and dependent on a single...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Agarwal Packers & Movers — non delivery of consignment

 Ajay2108 on Aug 28, 2018
Respected sir/madam

I handed over the household to company on 19th august 2018 evening at meerut today is 28th in 8 days it has travelled on 500 kms. It has to come to warangal. It was supposed to be here by 25th august 2018. I am sick and without any household. We are a family of 4 person. All are sleeping on floor, taking food outside. I am sick and suffering from chicken pox. As per doctor i need to take compete rest and healthy food cooked at home. What company people did with me?
How a company like agarwal packers and movers drs can be so irresponsible and dependent on...
Complaint comments  Read comments Complaint category Movement & Delivery

Agarwal Packers & Movers — lost households while shifting gc no, 4613559

 anilcste on Aug 25, 2018
My gc no 4613559, from pune to mandsaur (Mp) moved households on 25th june 2018 and today 26th aug 2018, my 2 begs are not delivered, i have been calling their customer care, but always i get same ans saying we will get back to you, or its not correct department, is there anyone who can help to find my lost items. I sent many emails to their support but no one replied in last 2 month....
Complaint comments  Read comments Complaint category Other

Agarwal Packers & Movers — fraud agarwal domestic company

 Shrutika Rahate on Aug 21, 2018
Had sent a consignment to be delivered from Bangalore to Pune. The delivery guy wasnt ready to enter building and deliver items till door. Fraud company didn't even bring the complete items till delivered loaction. Complete waste of money. ALl the boxes were in pathetic condition.
When i complained to the guy who took order, he didn't even address it properly.
Never had such a bad experience.
All agents are rude if you complaint. They work under a pseudo name http://gatihomeshifting.co.in.

Its not a door to door service, it actually is door to floor with poorly...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Agarwal Packers & Movers — goods damaged and worst service so far

 NITIN SAMVEDI on Aug 21, 2018
I have shifted my goods by APM from Meerut to Indore on 23rd July 2018 and have the worst experience in my life though I have earlier also done the shifting with you. The supervisor and employees took 3500 in cash. THere was a delay due to availability of vehicle in loading. Lot of goods were damaged though some have been repaired.

My 3 electrical appliances microwave, refrigerator and Juicer mixer when switched on gave fumes and I had to pay more than Rs.6000 for their repair seems got damaged as lot of goods and boxes were wet when they were unpacked and unloaded. When I gave complaint...
Complaint comments  Read comments Complaint category Other

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