American Swan Lifestyle Company Complaints & Reviews

First thing was product was not properly packed in standard American watch box,
Its has been packed in very ugly box and it has been covered with cello tape..
When i opened the box the watch was faulty piece..
I have contacted the Customer service, they are not able to help me out.
I have a product warranty of 1 year and they stopped replying to me.
Now i am helpless..
Poor customer service. Will...

I had an order with American Swan (ORDER NO: AS[protected] which I placed on 22 Dec, 2015. However it was cancelled on 26th Dec stating out of stock. My concerns are:-  Did we realize that items are not available after 5 days? Even though it was stated that shipping happens in 1-2 days.  How do I see 2 of those items still available on your website? Pics attached along with today’s date. The third product was showing...

I had ordered 2 shirts online on 23rd Nov 2015 from www.americanswan.com. Order #AS[protected]. I received the product on 25th Nov 2015. As i checked the size by wearing it, I realized that by mistake i placed order for wrong size. Size ordered was 44 (XL), but i needed size 46 (XXL). I immediately called the customer care helpline the same day, but could not get thru their nos as it was continuous busy. I mailed them & next day again...

Few days ago, I ordered a Jeans from american swan of 30 size.Instead of size 30 they send me 40.Order no. is AS[protected] at a amount of 1024 rupees.Then I contact their customer care executive and he told me to send the item for my own arranged courier and they promised me to back whole amount whatever the courier will charged me. Then I sent this item via First Flight courier which is only available from my address, and they charged...

I placed an order on 23rd of Oct 2015 and got an confirmation about the successful placing an order. On 24th i got a mail stating that your order is dispatched with indicn post and with a tracking id which didn't work till 26th. I called the customer care and finally the tracking id worked on 27th and updated till 28th. since 29th of Oct, i am calling customer care almost daily but not getting a reply. I have sent multiple mails even...

Hi, I am Nagarjuna and i have ordered 3 jeans of sizes 36, 36, 34 with order ID: as[protected].But i got the jeans's of size 38, 32 and the other one is entirely a different product. When i have called American swan customer care [protected], they have told me to take a snap and send me the email for return and refund. I have send email and called then from then i am getting like " Please hold on the line all our customer representatives...

Hello, my self parwej khan, my order id is AS[protected]. the delivery boy call me on last saturday 26 sept. n says that ready for your order and i will be reach in 5-7 minutes after 1 hour i call him but he says i gave your order to other delivery boy and he will be delivery in few minutes or hours but no one contact me for my order, tomorrow i call him he says that why u are not again order... i have already pay money for my order by...

I have purchased one shoes with order no AS[protected] dt on[protected] worth value of Rs 1000 thorough on line shopping but still not received the order. Have tracked the shipment no DELASWP271035 viewing as the order is In Transit to PUNE PCMC. I have called customer care of Gojavas also, they said wait till Friday - 25/09/2015 we will receive your shipment. Once received to Pune branch we will deliver to you. It is really...

I had bought a black trouser online from american swan on 28-05-15 worth Rs 760 & within 2 months of purchase the trouser has torn .. the product they supplied to me is of very poor quality.. I want an immediate refund of my money... Order no- AS[protected] AWB No.: [protected]...

Order #AS[protected]Rs 1175) and # AS[protected]Rs 1251), placed on 4th of Feb'15 and 7th Feb'15. Payment was successful and order placed and even received the shipping details. But next day i received the order cancellation email and amount was never refund to my account back.
As per the customer care, amount failed at their Payment Gateway. But from my bank (CITIBANK) amount was successful and amount deducted. br...

Sir this site.i purchase navy blue tshirt i want to refund my money thay wonnt send my money through bank i send all detail on 17 jan thay said ur money is given 1 or 2 days thay donnt give my money my registered mobile number is [protected] u can check it.....

Order Refund from ccAvenue for ORDER NO: AS[protected] Refund not processed even after a month since the account was debited! Your company claims to have processed the refund but the finance team refuses to provide an ARN number that my bank needs to investigate the case. To make it easier, I even suggested a credit voucher and even that was refused. Is this how you do business? I'm going to open a fraud case with immediate effect. You...