American Swan — Money not refunded

Address:122001
Website:american swan

I had an order with American Swan (ORDER NO: AS[protected] which I placed on 22 Dec, 2015. However it was cancelled on 26th Dec stating out of stock. My concerns are:-  Did we realize that items are not available after 5 days? Even though it was stated that shipping happens in 1-2 days.  How do I see 2 of those items still available on your website? Pics attached along with today’s date. The third product was showing out of stock as only last one left when I ordered it, hence can believe on that part. They initiated a refund for this, which I haven't received yet.
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Lodge an online complaint with Department of Consumer Affairs (Ministry of Consumer Affairs, Government of India) at the site http://consumerhelpline.gov.in/

This is the complete address of the company... "The American Swan Lifestyle Company Pvt. Ltd., 40km Stone, Delhi Jaipur Highway, Near Agarwal Packers and Movers Ltd, Village Narsinghpur, Gurgaon-122001, HARYANA"

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    American Swan Lifestyle Company Address
    708, 7th Floor, Tower A, Iris Tech Park, Sector 48, Sohna Road, Gurgaon, Haryana, India - 122018
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