Amri Hospitals — Additional payment made

There was a cag carried out of my mother at AMRI Mukundapur, on dated-28/10/20.
I went for cashless hospitalization of amounting 15000/.

Firstly Rs- 10000/ was approved by insurance company,
Due to delay of approval I had to pay rest from my end to discharge the patient.
After being discharged at night we got second approval of Rs- 5000/.

I informed to the the Insurance company. They disclosed that Rs-15000/ has already been settled and sent to the hospital.

I have requested to the hospital to refund the extra amount which one I paid,

But no body gave any heed of my word.
I have already talked to the concern person of Medi assist, He disclosed that matter has been conveyed to the hospital team to refund the extra amount.
I am waiting for your response.
Patient code AM30127155

Thanking you
Santosh Roy Karmakar