Amul Dairy — Coagulated Milk while in Packing

Address:

Thane, Maharashtra

I an a resident of Palghar (Dist Palghar) MS 401404. I received Milk Packet of Amul tazza (500ml) today with the code 061509 (the last digit is unclear) from the Palghar Vendor Mr Joshi. On opening the both the packets of milk it was found to have been coagulated before pouring it in utensil. The dealer refused to address the complaint and said that the company does not gives replacement. This is the fourth time in this month that the milk is coagulating (other three occasions it was while boiling it initially). I would like to complain that: 1) Batch number is not clear 2) That there milk was not properly cooled to desired temperature 3) May be there was a probable contamination 4) May be I was delivered the old stock of remaining milk. I hereby request to conduct the thorough inquiry in this matter and to submit a reply for my complaint. I wish for the reimbursement of the amount charged for One litre of Amul Tazza and care to ensure that this incidence does not reoccur. Niraj Satish Raut [protected]@gmail.com [protected]