Amul Dairy — Unethical Behaviour - No exchange for poor quality milk pouch supplied

Address:

Ahmedabad, Gujarat

I bought 4 milk pouch (each 500 gm) - Amul Shakti brand - today at around 8:30 PM. Milk packs had today's stamp (June 11, 2015) and appeared fine. But, 2 of the four packs when opened and boiled - got converted to thick semi solid fluid. Clearly it was not a good quality milk or was not preserved well at low temperature. On complaining to the local vendor (regd. Amul milk supplier - Riddhi Parlour, Samruddhi complex, behind Aaditya Avenue, Opp. Krishna Bungalows-1, Off Visat-Gandhinagar Road, Motera, Ahmedabad, GUJ) at 10:30 PM, the vendor asked to buy 2 more packs of Amul Gold with an extra rupee (Rs 25 whereas MRP is Rs 24) and refused to help otherwise. The said vendor is not only unethical in his behaviour but also careless in treating the customers.