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Amul / GCMMF Complaints & Reviews

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Updated: Mar 30, 2026
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Amul / GCMMF reviews & complaints page 28

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B
Bhavinith
Aug 23, 2020
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Address: Miraroad east

Dear Amul Team,

We are regular users of Amul products but from past 1 year we are facing problems in Amul ghee as vanaspati is mixed in it. We tried purchasing from various shops but the result was same. Recently we shifted to miraroad and purchased the ghee of batch no as mentioned below but half of the packet is mixed with vanaspati ghee. If this continues than we would be forced to shift from Amul ghee to govardhan.

Batch no - GAB1351

Regards,
Bhavna
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    S
    Sanket Khandre
    Aug 21, 2020
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    Address: Pune

    I have bought the mozzarella cheese recently and i am storing in freezer but after a day it is infected and smells bad odour.

    Please check the attached images.

    Now amul are compromising in product quality and braking the customer trust.
    Amul / GCMMF customer support has been notified about the posted complaint.
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      A
      atiwna
      Aug 21, 2020
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      Dear Amul Team,

      We have been an ardent Amul customer.

      Recently we purchased 1L Amul Ghee carton pack.

      Upon opening the pack, the product inside was not giving the feel and smell of the ghee.

      The product was solid and very hard. when we removed the product and examined, the product was found to be adulterated with dalda.

      This is a way of cheating innocent people.

      This is least expected from the brand AMUL.

      I want Amul to inform me why such a adulterated product is marketed and sold.
      Amul / GCMMF customer support has been notified about the posted complaint.
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        D
        Deepak morya
        Aug 21, 2020
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        Address: Bahadurgarh haryana

        Respected sir
        I m Deepak residence of bahadurgarh I'm customer of your milk for daily use I use daily tond milk for my family.i Happy to us for this product .
        But sir on 13August 2020 I purchased one carrat (12kg) milk near a distributor for my family function . Expired date of milk already mentio two days advance 15/August 2020.But sir all milk have a very dirty smell like as a lassi, As soon as i heated the milk, all milk burst.
        I told the about this local dealer, he also heated the milk, result was same.
        But dealer not given replacement milk.
        Dealer contact to their plant but plant not gave any advance.
        At last I contact to your customer care but not got any response.
        Sir am very disappointe that type of response.i have lost of 480/-which is cost of milk.plz tell who is responsible of that milk.why I m lost this amount .plz take a action regarding spoiled milk as soon as possible take a action on milk plant and refund my money or milk.
        Thanks

        Deepak/[protected]
        Address-HN-1560/2, New Patel park
        Bahadurgarh124507
        District-Jhahhar(Haryana)

        Purchased milk from- Shankar garden Line par, bahadurgarh124507, jhajjar(Haryana).
        Amul / GCMMF customer support has been notified about the posted complaint.
        Aug 21, 2020
        Updated by Deepak morya
        reply from the Amul customer care.
        Dear Consumer.

        Thanks for reaching Amul customer care, Sorry for the inconvenience, we are unable to file a complaint. We are apology for same but as per company policy we are not able to log back Date complains. if you are experiencing the same problem in the future, please call us on [protected] or email us [protected]@amul.coop on the same day.



        Thanks & Regards,

        Amul Team

        (Neha Sharma)
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          Uddy12
          Aug 16, 2020
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          Respected sir,.

          This is to bring in your notice that we belongs to your prestigious organization and family from several years. I have your agency in haridwar (Uttrakhand) namely priyanka agency haridwar. From the several days i got a complaint from the retailers as well from customers regarding the milk burst of amul gold. I have already called at your customer care no [protected] but i dint get any kind of response from there and apart from that they gave me a unregistered no for submitting a complaint of dehradun region. A retailer of your amul product named m/s gopal diary haripur kalan ([protected]) had a complaint of milk burst of almost 12 packets of amul gold of very same date having a batch no bbu08ae. I request you to please look into the matter and do the needful at the earliest. This will result in gaining your goodwill on my complaint. M/s gopal diary dsvv road birla farm haripur kalan haridwar m
          Amul / GCMMF customer support has been notified about the posted complaint.
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            A
            acspreeti01
            Aug 15, 2020
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            Address: Krishna Confectionary & Bakers, Near Lal mandir, radhey Puri, Krishna Nagar, Delhi - 110051

            Today i purchased a 1 litre full cream milk packet from a nearby shop. The expiry date of that packet was of today i. E. 15 august, 2020.

            However, when the milk was boiled, the milk became curdled and the entire milk was wasted.

            Request you to please refund the cost of the same or provide milk in replacement of that.
            Amul / GCMMF customer support has been notified about the posted complaint.
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              S
              Saiyam Saini
              Aug 14, 2020
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              Address: Chandi mandir road pilkhuwa,hapur

              Their is not proper supply of milk, buttermilk and other items and have the negative attitude in his language and saying no when he have that perticular item in his stoke
              Amul / GCMMF customer support has been notified about the posted complaint.
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                M
                Merisaiaka Mihsill
                Aug 11, 2020
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                Address: Lumkshaid lower mawprem shillong pin 793002

                I bought 1 kg of amul cheese n 1 block it was defected
                Im sending you the picture n video.
                Batch no:kfb0722
                Pkd:12. March 2020 18:39
                +1 videos
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                  N
                  Niyati Lohiya Malani
                  Aug 11, 2020
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                  I bought amul ghee 5 ltr tin and on use i found it to be of very bad quality. It seems there has been some adulteration in the ghee either dalda or oil is mixed in it... The ghee is not even saturating though it should be which clearly shows there is some mixing in it... I m a regular consumer of amul ghee... But now a days a quality is detoriating day by day... Very much disappointed with the product
                  Amul / GCMMF customer support has been notified about the posted complaint.
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                    N
                    nilptl
                    from Delhi, Delhi
                    Aug 8, 2020
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                    Resolved

                    Today we observed that bought amul milk has split or we can say in other words it becomes curd or what we say in gujarati "dudh fat jaana".

                    We buy amul milk daily from one of its retailer:
                    Shop name - shri ambika dhanlakshmi shop, hirawadi road, thakkarbapanagar, ahmedabad-382350

                    We talked to that retail shop person. Also we complained to him that since three four days the color of the milk layer when we heat it, is yellow. This is an unusual observation. We told him to escalate this to amul.

                    So i am also escalating matters to the amul authorities to check the reason for the milk split and provide necessary justification and investigation to this matter.

                    Today i called amul customer care [protected].
                    Customer care executive does not know how to talk with customers. I know amul is a brand but that does not mean customer care executives will disconnect calls without completing talks or without providing solutions. It seems amul is not interested in listening to listen customer voice.
                    Aug 12, 2020
                    Complaint marked as Resolved 
                    Marketing representative called me and took details for the issue. Then local dealer contacted me and asked to collect replacement milk pouches.
                    Amul / GCMMF customer support has been notified about the posted complaint.
                    Aug 12, 2020
                    Updated by nilptl
                    Hi Team,
                    Thanks to Amul response. They resolved issue and given replacement milk pouches.
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                      A
                      Arun Adalja
                      Aug 6, 2020
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                      Yesterday i purchased 2 pouch of amul shakti milk 500 ml date to use 6th august 2020 from panchayatayat chowk university road rajkot. But today morning i found both pouches spolied. You are requested to give compensation for the spoiled milk of rs 50. Batch no ga 33a dated 6.8.2020
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        C
                        Chet.narayan
                        Aug 3, 2020
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                        Amul is selling spurious ghee now a days. It mixes dalda in it. Marketing of amul ghee should be banned. No one should buy amul ghee. It's totally a money waste. Food adulteration in india should be restricted. If action not taken i will not sit quietly.
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          R
                          Ramola Sushy
                          Aug 3, 2020
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                          Address: Anand

                          Dear team,

                          This is to bring to your notice that we have found a foreign substance, which appears to be a piece of plastic, in the cheese slice pack.
                          Pfa the images that shows the foreign substance and contains the batch details.
                          We are very disappointed as this is not acceptable coming from such a trustable brand.
                          The product was bought from spencers, vadodara, gujarat, in 14th of july 2020.

                          We found this foreign substance in the second last slice and by that time we had already consumed the rest of the packet, which raises a health concern whether the product is genuine or not.
                          We don't expect this from amul.
                          Kindly look into the matter and revert asap.

                          Regards,
                          Shagun ramola.
                          [protected]
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                            B
                            Bhagyesh Takoliya
                            Aug 2, 2020
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                            Address: I/6 goyal plaza, vastrapur, Ahmedabad-380015

                            I bought 4 nos. Of amul cow 500 ml pouches from vastrapur based vendor. After taking milk pouches at home immediately found it in ejaculation condition. So, vendor asked to complain in amul but still i didn't get support from amul. Either provide me fresh 4 nos. Of amul cow pouches or amount of the same immediately. I am chasing amul more than a month.
                            My mob. Number is [protected]
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                              R
                              Aug 2, 2020
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                              Address: Gujarat

                              I'm staying in chembur mumbai 40007. I have been cheated again by your company sales person. I had complaint abot purchase of against 2 kg duplicate sagar ghee in this platform. A call came by name mr sushant chaurasia ([protected]) he told he's acting on behalf of my complaint and told me to keep 2 kg of sagar ghee at near by residence grocery store i. E. Kalyan store chembur mumbai which i kept on 27/7/20. Now your company sales person is not picking my phone call nor replying.
                              Amul / GCMMF customer support has been notified about the posted complaint.
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                                S
                                Shailesh prahladbhai Parikh
                                from Ahmedabad, Gujarat
                                Aug 1, 2020
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                                Address: 45, Kothari park, nr. Jain Derasar, Ahmedabad 380001

                                Today i bought 5 bags milk from iswarbhuvan road parlour ahmedabad. When i went for gas hot preparation - very sadly to say that milk is badly thick means i can't use it. So it is our prestigious problem because i am a fan of amul. So please kindly help me.
                                My number is [protected], thanks shailesh parikh, 10, sneh apartment amc staff's society bh sent xavier's school memnagar gopalnagr ahmedabad 380052
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                                  U
                                  Uddy12
                                  Jul 30, 2020
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                                  Respected sir, .

                                  This is to bring in your notice that we belongs to your prestigious organization and family from several years.I have your agency in haridwar (uttrakhand) namely Priyanka agency haridwar. From the several days I got a complaint from the retailers as well from customers regarding the milk burst of amul gold.i have already called at your customer care no [protected] But I dint get any kind of response from there and apart from that they gave me a unregistered no for submitting a complaint of dehradun region. A retailer of your amul product named m/s Gopal diary Haripur kalan ([protected]) had a complaint of milk burst of almost 12 packets of amul gold of very same date having a batch no bbu08ae. I request you to please look into the matter and do the needful at the earliest.This will result in gaining your goodwill on my complaint. M/s Gopal diary DSVV road Birla farm Haripur kalan haridwar mobile no [protected]
                                  Amul / GCMMF customer support has been notified about the posted complaint.
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                                    N
                                    Nidhikochhar
                                    Jul 29, 2020
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                                    Address: Easyday Faridabad

                                    Amul full cream milk and masti dahi have lot of chlorine smell in them which makes it difficult to consume. Plase check.
                                    Amul / GCMMF customer support has been notified about the posted complaint.
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                                      B
                                      Bhawika Pathak Dudeja
                                      Jul 27, 2020
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                                      Address: F 53 3rd gloor jeewan park uttam nagar

                                      I got 500 gms amul butter from nearby dealer which has a very bad plastic like taste
                                      Amul / GCMMF customer support has been notified about the posted complaint.
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                                        S
                                        sahukarRamesh
                                        Jul 27, 2020
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                                        I bough 1 kg of amul ghee, where packaging of amul ghee is not as per authorized packed amul ghee, original ghee package contained computerized seal on packet where as local of fake ghee is not packed has different packaging.

                                        I am also not getting any other channel to complaint against those fraudster.
                                        Amul / GCMMF customer support has been notified about the posted complaint.
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