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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
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Amul / GCMMF reviews & complaints page 28

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N
Niyati Lohiya Malani
Aug 11, 2020
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I bought amul ghee 5 ltr tin and on use i found it to be of very bad quality. It seems there has been some adulteration in the ghee either dalda or oil is mixed in it... The ghee is not even saturating though it should be which clearly shows there is some mixing in it... I m a regular consumer of amul ghee... But now a days a quality is detoriating day by day... Very much disappointed with the product
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    N
    nilptl
    from Delhi, Delhi
    Aug 8, 2020
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    Resolved

    Today we observed that bought amul milk has split or we can say in other words it becomes curd or what we say in gujarati "dudh fat jaana".

    We buy amul milk daily from one of its retailer:
    Shop name - shri ambika dhanlakshmi shop, hirawadi road, thakkarbapanagar, ahmedabad-382350

    We talked to that retail shop person. Also we complained to him that since three four days the color of the milk layer when we heat it, is yellow. This is an unusual observation. We told him to escalate this to amul.

    So i am also escalating matters to the amul authorities to check the reason for the milk split and provide necessary justification and investigation to this matter.

    Today i called amul customer care [protected].
    Customer care executive does not know how to talk with customers. I know amul is a brand but that does not mean customer care executives will disconnect calls without completing talks or without providing solutions. It seems amul is not interested in listening to listen customer voice.
    Aug 12, 2020
    Complaint marked as Resolved 
    Marketing representative called me and took details for the issue. Then local dealer contacted me and asked to collect replacement milk pouches.
    Amul / GCMMF customer support has been notified about the posted complaint.
    Aug 12, 2020
    Updated by nilptl
    Hi Team,
    Thanks to Amul response. They resolved issue and given replacement milk pouches.
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      A
      Arun Adalja
      Aug 6, 2020
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      Yesterday i purchased 2 pouch of amul shakti milk 500 ml date to use 6th august 2020 from panchayatayat chowk university road rajkot. But today morning i found both pouches spolied. You are requested to give compensation for the spoiled milk of rs 50. Batch no ga 33a dated 6.8.2020
      Amul / GCMMF customer support has been notified about the posted complaint.
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        C
        Chet.narayan
        Aug 3, 2020
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        Amul is selling spurious ghee now a days. It mixes dalda in it. Marketing of amul ghee should be banned. No one should buy amul ghee. It's totally a money waste. Food adulteration in india should be restricted. If action not taken i will not sit quietly.
        Amul / GCMMF customer support has been notified about the posted complaint.
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          R
          Ramola Sushy
          Aug 3, 2020
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          Address: Anand

          Dear team,

          This is to bring to your notice that we have found a foreign substance, which appears to be a piece of plastic, in the cheese slice pack.
          Pfa the images that shows the foreign substance and contains the batch details.
          We are very disappointed as this is not acceptable coming from such a trustable brand.
          The product was bought from spencers, vadodara, gujarat, in 14th of july 2020.

          We found this foreign substance in the second last slice and by that time we had already consumed the rest of the packet, which raises a health concern whether the product is genuine or not.
          We don't expect this from amul.
          Kindly look into the matter and revert asap.

          Regards,
          Shagun ramola.
          [protected]
          +4 photos
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            B
            Bhagyesh Takoliya
            Aug 2, 2020
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            Address: I/6 goyal plaza, vastrapur, Ahmedabad-380015

            I bought 4 nos. Of amul cow 500 ml pouches from vastrapur based vendor. After taking milk pouches at home immediately found it in ejaculation condition. So, vendor asked to complain in amul but still i didn't get support from amul. Either provide me fresh 4 nos. Of amul cow pouches or amount of the same immediately. I am chasing amul more than a month.
            My mob. Number is [protected]
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              R
              Aug 2, 2020
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              Address: Gujarat

              I'm staying in chembur mumbai 40007. I have been cheated again by your company sales person. I had complaint abot purchase of against 2 kg duplicate sagar ghee in this platform. A call came by name mr sushant chaurasia ([protected]) he told he's acting on behalf of my complaint and told me to keep 2 kg of sagar ghee at near by residence grocery store i. E. Kalyan store chembur mumbai which i kept on 27/7/20. Now your company sales person is not picking my phone call nor replying.
              Amul / GCMMF customer support has been notified about the posted complaint.
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                S
                Shailesh prahladbhai Parikh
                from Ahmedabad, Gujarat
                Aug 1, 2020
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                Address: 45, Kothari park, nr. Jain Derasar, Ahmedabad 380001

                Today i bought 5 bags milk from iswarbhuvan road parlour ahmedabad. When i went for gas hot preparation - very sadly to say that milk is badly thick means i can't use it. So it is our prestigious problem because i am a fan of amul. So please kindly help me.
                My number is [protected], thanks shailesh parikh, 10, sneh apartment amc staff's society bh sent xavier's school memnagar gopalnagr ahmedabad 380052
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                  Uddy12
                  Jul 30, 2020
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                  Respected sir, .

                  This is to bring in your notice that we belongs to your prestigious organization and family from several years.I have your agency in haridwar (uttrakhand) namely Priyanka agency haridwar. From the several days I got a complaint from the retailers as well from customers regarding the milk burst of amul gold.i have already called at your customer care no [protected] But I dint get any kind of response from there and apart from that they gave me a unregistered no for submitting a complaint of dehradun region. A retailer of your amul product named m/s Gopal diary Haripur kalan ([protected]) had a complaint of milk burst of almost 12 packets of amul gold of very same date having a batch no bbu08ae. I request you to please look into the matter and do the needful at the earliest.This will result in gaining your goodwill on my complaint. M/s Gopal diary DSVV road Birla farm Haripur kalan haridwar mobile no [protected]
                  Amul / GCMMF customer support has been notified about the posted complaint.
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                    N
                    Nidhikochhar
                    Jul 29, 2020
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                    Address: Easyday Faridabad

                    Amul full cream milk and masti dahi have lot of chlorine smell in them which makes it difficult to consume. Plase check.
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                      B
                      Bhawika Pathak Dudeja
                      Jul 27, 2020
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                      Address: F 53 3rd gloor jeewan park uttam nagar

                      I got 500 gms amul butter from nearby dealer which has a very bad plastic like taste
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        S
                        sahukarRamesh
                        Jul 27, 2020
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                        I bough 1 kg of amul ghee, where packaging of amul ghee is not as per authorized packed amul ghee, original ghee package contained computerized seal on packet where as local of fake ghee is not packed has different packaging.

                        I am also not getting any other channel to complaint against those fraudster.
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          sanjivtspl
                          Jul 27, 2020
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                          Address: 147 maharaja yadvendra enclave nabha road patiala punjab

                          I have purchased Amul nut and fruit ice cream from garg bakery and confectionery model town Patiala.but there is no nut or fruit in it, it is a plain icecream like vanilla. I have vedio and it's photo.please do needful
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                            A
                            Akshay6655
                            Jul 22, 2020
                            Resolved
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                            Resolved

                            I bought 500gm butter from wholesale market, when i open and taste it it has very bad smell and taste is very bad when i go to store and want to return this product shopkeeper said to me pls call amul customer care. I contact to customer care via phone 15 july 2020 and same day i wrote a email regarding product they reply me our excutive contact with u within 7 days now today is 22 july 2020 nobody contact with me when i call customer care they said our excutive contact with u within 24 hour and still nobody contact my complaint no. 75423 dated 15.7.2020
                            Jul 24, 2020
                            Complaint marked as Resolved 
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              R
                              Jul 21, 2020
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                              Address: Anand Gujarat

                              I have purchased 2 kg of sagar ghee with batch number mab0981 manufacturing date 07/4/2020. There is bad smell in ghee and it seems to be duplicate one. I have complained at twitter and facebook on 8/5/20 but company person is not replying. Kindly let me know wether this product is manufactured by your company
                              +2 photos
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                                M
                                MunishAmul
                                Jul 21, 2020
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                                I purchased 26 kg of milk on 30th jun with use up to date of 1st july. The milk was snelling foul as we opened up the polybags and got spoiled immediately on boiling.
                                We sent and email complaint on 30th jun, called up customer care but nothing has been resolved so far.
                                We need the money or milk as reimbursement. Out complaint no is [protected] and we have submitted many images of milk, polybags etc.

                                Even we are holding these polybags for your executive to come and visit as was advised by your customer care.

                                After 21 days, i really feel frustated with amul.
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                                  D
                                  Dharamraj kumhar
                                  Jul 14, 2020
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                                  Address: Gali No. 5, Adarsh Nagar, Bahadurgarh, 124507

                                  The shop is in gali no.5, adarsh nagar, bahadurgarh, 124507. Shop name is hans kiryana store. They sell all products higher than mrp openly.
                                  Request you to take strict action or give them a warning to not to violate consumer rights.
                                  Amul / GCMMF customer support has been notified about the posted complaint.
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                                    arsh12£
                                    Jul 13, 2020
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                                    I am from panipat village noorwala, in our area some shops are charging above MRP on all amul products .
                                    +1 videos
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                                      manishmdl
                                      Jul 9, 2020
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                                      Address: I SHREE TEA STALL (LT.LAXMANBHAI) BILINAKAKUMBHARWAD BILIMORA-396321

                                      Amul gold and taaza price one rs. More from "i shree tea stall (Lt. Laxmanbhai)" at bilinaka bilimrora 36321
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                                        CAmPUS buzz manipal
                                        Jul 8, 2020
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                                        Address: Ajay. Udupi

                                        I had bought 10 packs of amul gold, and expiry date is 10 july 2020 . But as soon as I boil it turned into curd
                                        +2 photos
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