Claimed

Amul / GCMMF Complaints & Reviews

1
Updated: Jun 15, 2025
Complaints 1627
Resolved
293
Unresolved
1334
Contacts

File a complaint to Amul / GCMMF

Having problems with Amul / GCMMF?

File a complaint and get it resolved by Amul / GCMMF customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amul / GCMMF reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nishant2105
from Nashik, Maharashtra
Nov 29, 2019
Report
Copy

Address: Dhatrak Phata, Adgaon Shivar, Panchawati, Nashik-422003, Nashik, Maharashtra, 422003

Shop name: manasi traders (Amul shop)
Address: dhatrak phata, adgaon shivar, panchawati, nashik-422003

Date of incident: 15 - oct-2019 / 25 oct-2019

I had a very bad experience with this amul outlet. The shopkeeper keep the stock of expired food product and cheat the customers to selling it to them. I have encountered this problem many time and raised the issue with the shop owner but he was very rude and did not addressed my complaint. Due to the consumption of expired food i suffered from food poisoning twice.
The attitude of the shopkeeper pathetic and he has made an allegations that amul (Main branch) only forces them to achieve the daily target.
Being loyal costumer of amul for many years i am disappointed with service and i expect that a strict action will be taken against this shop (Manasi traders).
He doesn’t care if i do not purchase the product from him as he has many other costumers.
Amul / GCMMF customer support has been notified about the posted complaint.
Amul milk is fully yellowish in colour with layer of oil facing a long back vendor said company issue hai i cant help it .

unethical behavior - Comment #3598080 - Image #0
unethical behavior - Comment #3598080 - Image #1
unethical behavior - Comment #3598080 - Image #2
Hi,

In my area always taking Rs1 extra from customer saying that freezing purpose.In Vikhroli East, Tagore nagar no.1 Area.all shopkeeper taking taking Rs1 on half litre and Rs 2 on one litre. Kindly take appropriate action on this.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Hiren Dalwadi
    from Jamnagar, Gujarat
    Nov 23, 2019
    Report
    Copy

    Address: Ahmedabad, Gujarat, 382480

    I have apo in amul / gcmmf. It's name is "om sai parlour".
    Name : hiren dalwadi
    Many time i have compliant to distributor "asha sales" that provide invoice with batch no. That we provide this batch no items on this date. Second things every time they send near expiry date items like masti dahi, fresh panner, cheese, butter and kool. When we complaint of this, they says what we receive from amul we send to you. So sir this type of expiry product amul send to his distributor?
    On[protected] i order masti dahi 12 units., which i receive
    On[protected] unites but date on cup is 21 - oct - 2019 and 12-nov 2019. So i compliant to distributor that this is expiry and near expiry date dahi cups so please change it. So he very misbehave and says we are not provide this items to you. Go when ever you want. How can you prove that we provide this items on this date? So what we do? Here if we not recevied satisfacty answer they we go to food corporation. But my moral responsibility that first we complain to company. So i complaint that take some corrective steps to this distributor and force them that provide invoice / bills with batch no..
    Contact no :
    [protected]
    Amul / GCMMF customer support has been notified about the posted complaint.
    Nov 23, 2019
    Updated by Hiren Dalwadi
    Please complaint not resolve without my written conformation
    Please sir solve this problem ice cream packing box but Pis short

    receive expiry date products and improper format of invoices - Comment #3620658 - Image #0
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Siddiq Tharadiya
      from Mumbai, Maharashtra
      Nov 21, 2019
      Report
      Copy

      Address: Ahmedi bazar barkatpura, Nizamabad, Andhra Pradesh, 503001

      I went to amul parlour at nizamabad telangana i went for amul sagar milk powder there i got that but the price of 500g milk powder in mrp is 150 and he is taking 170 he is telling that new price has came and talking very bad very bad behavior and telling that if you want to take this item take in this price or else go to hell very roud behavior of them please help me and tell him why the are doing like this take a big action against him plzzzzzz help us and take a big and truth action against him and do as soon as possible plzzzzzz help us
      Amul / GCMMF customer support has been notified about the posted complaint.
      Apki compny ka amul pure ghee maine Dmart se kal liya hai
      Lekin uski quality bahut kharab hai me apko pic send karti hu
      Ghee garam karne ke bad n pehla usme plastic jase small dane ate hai or ghee ki bad quality garam karne ke bad b pigli nahi
      To kya customer amul pure ghee ke name pe plastic khayenga

      distributor going wrong doing wrong with me - Comment #3598839 - Image #0
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        reply2varung
        from Mumbai, Maharashtra
        Nov 14, 2019
        Report
        Copy

        Address: A1206, MOUNT UNIQUE RESIDENCE, SUS-PASHAN, 411021

        I have used amul cow milk daily. But at 28th oct 19 the taste of milk was very bad, not only my home but i have tasted cow milk in other home also, the same bad taste also there. Then i have change cow milk to toned milk, but it is also bad taste, we can make paneer from milk, we can't make khoya from it. Amul company definitely use some chemical in milk.
        I am from baner, pune. Every indian faith on amul brand, we are not excepting from amul.
        Please do the needful.
        Amul / GCMMF customer support has been notified about the posted complaint.
        I had bought an India twilight tryst single origin milk chocolate today and I am sorry to say that the chocolate smells and tastes like burnt plastic.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Reshma A Malik
          Nov 6, 2019
          Report
          Copy

          Address: Zone 19, Mohammed Bin Zayed City, Abudhabi UAE

          I recently bought 1 litre pure cow ghee of amul from abudhabi, uae. It has white granulated sediments at the bottom, that dont melt on warming. Even if i spread it on hot chapatti or dosa... It dont melt. Nor does it melt if i rub it between my fingers. It sure dont smell like ghee as well. It looks like wax.

          I have been giving my 5 year old this tin for the past 2 weeks, until today when i scooped from the bottom. If it causes any health hazard for my little boy, i will surely sue amul under the uae consumer court. Extremely upset with a brand that i trusted and loved since childhood.
          +1 photos
          +1 videos
          Amul / GCMMF customer support has been notified about the posted complaint.
          I am living in modasa and some time go to amul parlour at Ramya apartments near sai Mandir malpur road modasa 383315.
          Store keeper asking for extra money for each product having margin of 5-6 rs on MRP.
          Also insists to take expired dated milk items.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            PRABHAT PATANI
            from Mumbai, Maharashtra
            Nov 4, 2019
            Report
            Copy

            Address: Ahmedabad,Gujarat, 380016

            Near my house, there is about 2 to 3 shops which are charging 1 or 2 rupee more than the mrp of the product like they are taking 13 rs instead of mrp of rs.12. Therefore, taking rs.1 more from everyone everytime on amul products. So, this is my main concern. They are charging 1 or 2 more on products like amul buttermilk, amul milk, etc. They are saying that they are charging more than mrp because to keep it cool. But in my concern, this products are meant to be served or keep freezed.
            Amul / GCMMF customer support has been notified about the posted complaint.
            My previous complain on the same issue of pushing milk expiring on the date to consumers and mis-behaviour of the sales man at the Amul Parlour near Veterinary College, Anand is still un-resolved. This morning the same incident happens.

            Would request the GCMMF Management to look into it and I expect some reply for an institute of this repute.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Komal Oli
              Nov 1, 2019
              Report
              Copy

              Address: 4012

              I have recently bought amul ghee from my near store here in australia. Which doesn’t seem to be pure ghee. It looks like mixture of dalda because it has white colour lumps which doesn’t get dissolved. Even after spreading it on hot chappati/roti it still doesn’t melt. It also does smells like a pure ghee. It’s expiring date is january 2020. I don’t whether the product has already expired or it was manufactured like this only. Very disappointed with the product. As it was known as best brand for dairy products in india.
              +1 photos
              Amul / GCMMF customer support has been notified about the posted complaint.
              Nov 01, 2019
              Updated by Komal Oli
              Here I am posting the date also

              Helpful
              3 other people found this review helpful
              3 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sumit Buddhe
                from Nagpur, Maharashtra
                Oct 28, 2019
                Report
                Copy

                Address: Latur, Maharashtra, 413512

                While eating unfortunately Ur's butterscotch found four substandard points that the whole ice cream in cone was 'shrinked' and biscuit cone was too 'soggy' with the extra layer 'sugar syrup' and improper chocolate topping distribution...
                After all these observations I threw the cone as it was...i want compensation and satisfactory answer also...
                +2 photos
                Amul / GCMMF customer support has been notified about the posted complaint.
                Hi,
                I have purchase Amul Pure ghee 15 kg tin from reputed Wallmart store
                It's not pure at all
                I lodge the complaint (compalint no is 50267) and still no Amul agent contacted me till now
                Product no. SAW1723
                Date of manufacture -21 Jun 2019
                I also have a video for same
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jeevan Akhouri
                  from Mumbai, Maharashtra
                  Oct 28, 2019
                  Report
                  Copy

                  Address: Near Veterinary, Anand, Gujarat, 388001

                  The parlour always tries to give milk that is to expire on the same date unless you ask for a packet that expires the next day. But this morning (28.10.2019) the sales person at the counter informed that since they had left over they have not ordered for fresh milk today and thus we had to take milk that expires today. For senior citizens its difficult to consume in a day. Thus please ensure that they have milk according to the demand and secondly they should be trained to behave.
                  Amul / GCMMF customer support has been notified about the posted complaint.
                  At our locality all the amul products distributers selling milk Rs 3 higher than the written price.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rishi Baldia
                    from Mumbai, Maharashtra
                    Oct 26, 2019
                    Report
                    Copy

                    Yesterday i brought a packet of amul kaju katli. I was excited to open and eat it. I ate one piece of it and i found some hard piece in the kaju katli, when i saw that it was the broken plastic piece of the cover. The cover was broken from inside and that piece went inside. The quality of the packaging material was not up-to the mark and very low graded. I request you to look after it because i was lucky that i found it while eating other may not be that lucky. It's about ur health so plzz..
                    +1 photos
                    Amul / GCMMF customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ashvin Dave
                      from Yaval, Maharashtra
                      Oct 24, 2019
                      Report
                      Copy

                      Address: 390006

                      AMUL is prestigious brand name for the people of India. It is the reliable name and we trust
                      this name. AMUL is a player of co-operative sector.
                      AMUL has so many parlor as various place. I have one bad experience that AMUL sales its item
                      at different rates at different rates.
                      I purchased Amul cool bottles at Statue o[censored]nity and Borivali Railway Station ( Batch No. -GAW2551) for Rs. 30/- where same product at Vadodara city for Rs. 20/-. It is true that MRP was printed Rs. 30/ of the bottle of Statue o[censored]nity and Borivali Railway Station. It is printed Rs. 20/- at Vadodara. I cannot understand this. This type of selling is Unfair Trade Practice. AMUL is not a multinational company for sole object to make money from the business. AMUL products are purchased by the people for its purity and honesty. I request you to rethink your policy and do the needful.
                      Amul / GCMMF customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rupali Somwanshi
                        from Mumbai, Maharashtra
                        Oct 24, 2019
                        Report
                        Copy

                        Address: Dhanori, Pune, 411015

                        I have purchased 3 packets of amul cow milk 500 ml each on n 15th of october 2019 whose batch no is ks01ce used by date was 16th of october 2019 was very bad and bitter in n taste. Just like some chemical. So i complain about it in amul co.. They said that whole batch carring same batch no ks01ce was faulty. But they took no action against it. My complaint no in amul co. Is 51194.
                        Please request you to take some immediate action against amul company.
                        Amul / GCMMF customer support has been notified about the posted complaint.
                        Yes! Even I support this complaint...
                        Amul Milk has chemicals
                        This can be experienced with test
                        Also, All those who are drinking real milk can easily recognize this difference after tasting it
                        Further, when you heat amul's milk you can observe the difference.

                        It is pathetic!
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shweta Khemani Gurnani
                          from Mumbai, Maharashtra
                          Oct 23, 2019
                          Report
                          Copy

                          Address: G-906, Prateek Wisteria, Sector 77, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Hello, i have faced this issue twice wherein today i found a fly in the cow milk and then few days back i found a hair and few particles in the milk.. Send email id,
                          I can share screenshots. This is really very disappointing.. It's not only we adults but the kids (Of all ages) who drink this milk... Imagine how and what will be there growth if they consume unhealthy milk which has fly, insect.. Please keep up the quality standards at least for the future of this nation... I'm really sad and disappointed.. Not expected this when the tagline says 'amul.. The taste of india'!! : (
                          Amul / GCMMF customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            U
                            umesh@70
                            from Jamnagar, Gujarat
                            Oct 22, 2019
                            Report
                            Copy

                            Address: Swastik society sumeru apartment, Jamnagar, Gujarat, 361008

                            My name is umesh vyas,

                            Last 3 month i face the complain against amul gold milk. Every morning i go to your distributors to bring amul gold milk in three month your milk come from kutiyana prbander district. I many time complain your distributors he say we are already complain but head office could not support me. He say you both customer complain to head office and boycott the amul. Sir this is to much. I busy man i am from jamnagar:- 361008 my area every person take amul milk and your product but today my area every home and house wife tired your very bad service and behaviors. My mother in totally in bed many time request your distributors he support me complain against you. Your head office officer come last year conduct the meeting with retailer and distributors. Problem was your service you solved it but today this complain again and again. You think "amul ka naam hogaya to customers jaye bhadmey". We are sorry to sey if you not solved this complain we are about 481 house are not purchase your amul milk and we are purchase mahi milk. Today mahi milk service regularly every moring i saw mahi mlik van come on morning 5:00am good service and your service very poor and bed. Your distributors also now contect with mahi milk. This is to much. You think ignore this complain this guy are mad man. This your great fault and face in consumer court. Your kutiyana depo not give proper answer and bad word use it. Please this my final warning you. Swastik society, patel colony, sarusection road, and valeshwari area cutomer also support me and some many advocate also support me and case against your amul milk and products. Please do better or close your milk product.
                            Amul / GCMMF customer support has been notified about the posted complaint.
                            We purchased the family pack ( 1 ltr pack).
                            Batch no: KVW1401
                            Purchased from: Al Adil, Karama, Dubai.
                            Purchased on : 20th Oct 2019

                            Though the package was intact and sealed,
                            Inside content was too course and felt like eating sand mix icecream.

                            Amul do you really care, about quality?
                            Rita Amritkar's reply, Oct 23, 2019
                            Adding images of Packet
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dipali Goswami
                              from Ahmedabad, Gujarat
                              Oct 20, 2019
                              Report
                              Copy

                              Address: Dabda,rajakapdi society plot no 75 near dabda bus station, Anjar 370110, 370110
                              Website: Consumercomplaints.in

                              I asked retailer why you take two rupees extra on pack of milk and butter milk so they give reasin we keep it in refrigerator so we take two rupees extra and some are also said they pay m. R. P price to wholesaler so for profit we take two rupees extra and i argue with them you can not charge extra rupees but they say everyone is paid the same why you the one who complaint so i said because i am consumer and i aware of your nargin you can't say that you get the product on m. R. P byt they dont listen to my complain and nit ready to sale on m. R. P and uts not about one retail its happen in whole area with same reasons.
                              Amul / GCMMF customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                vinaybhandari17
                                from Mumbai, Maharashtra
                                Oct 18, 2019
                                Report
                                Copy

                                Address: 400072

                                The problem is with the new package of 2ltrs of milk packet i tried using it trice amd it ended up me with the same result everytime. i stay in powai and i only use amul products and they are really good in quality. But this time in this product amul milk packet of 2 litres which i purchased from dmart- chandivali in past 2 months and i have seen there is some issue because all the three time when we boiled the milk just after purchasing and bring it home just after the moment still the milk curling and all it was wasted
                                Amul / GCMMF customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  U
                                  Unnati khampariya
                                  from Vadodara, Gujarat
                                  Oct 10, 2019
                                  Report
                                  Copy

                                  Address: Station road khitola bazar Sihora, Jabalpur, Madhya Pradesh, 483225

                                  I bought amul cheese 1 kg block which consists of two half kg blocks, from reliance trends on 9th october 2019. Today on 10th october at morning 4am, i opened the silver wrapping it was rotten and spoiled. It is not even expired as there manufacturing date is :11/july/2019.
                                  I bought this cheese for my 3yr old nephew and 12 year old cousin.
                                  Surely it was not the taste of india.
                                  +3 photos
                                  Amul / GCMMF customer support has been notified about the posted complaint.
                                  Oct 15, 2019
                                  Updated by Unnati khampariya
                                  Its been 5 days and no one from amul has contacted, there is no action
                                  This is regarding the inferior/bad quality of 1 kg pack of curd in last a few days.
                                  I am buying it from your authorized dealer only on daily basis but still facing the quality issue. Please check and provide a resolution
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Saksham Varshney
                                    from Mumbai, Maharashtra
                                    Oct 9, 2019
                                    Report
                                    Copy

                                    Address: Allahabad, Uttar Pradesh, 211001

                                    I bought two packets of amul gold from the local dairy shop, as soon as i booked it, a layer of yellow oilylish layer started to form at the top.
                                    It became more and more dense as i boiled it.
                                    The dairy shopkeeper doesn't took the authorization of the same, and asked to file a complaint.
                                    Please look into the matter asap.
                                    Batch no. : bk18am
                                    I have attached the photo of the same also.
                                    Kindly find the reason behind the same.
                                    +2 photos
                                    Amul / GCMMF customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      vsatpute
                                      from Mumbai, Maharashtra
                                      Oct 7, 2019
                                      Report
                                      Copy

                                      Address: Bhopal, Madhya Pradesh, 462026

                                      Amul gold milk in poly packet is showing yellower colour, its fat layer is getting thinner, butter and ghee from this milk is showing worsening of flavour and colour. This is over past 4 months.
                                      Have you made any change in process?
                                      Technically all may appear normal and passing in quality apparently, but we old customers can sense the change. It is not good.
                                      Amul / GCMMF customer support has been notified about the posted complaint.
                                      Punjabi kulfi hv sm black things inside

                                      amul gold milk poly packet - Comment #3566937 - Image #0
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Rutvi H. Patel
                                        from Ahmedabad, Gujarat
                                        Oct 1, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Institute of Rural Management Anand, Anand, Gujarat, 388001

                                        I am complaining the matter to this forum as per the information which we have that amul parlour at irma gate is under supervision of gcmmf directly. The complaint it about amul parlour which is located at irma gate. The people who are taking care of this parlour, they behaviour with the students is not at par. The rude behaviour with girls in terms of giving change while buying products or any unrefrigerated products during cold.in addition, due to having monopoly in terms of selling amul products, these guys also treating irma students in unfair way. They only give change of 500 rs. While purchasing products to those customers only who purchase more than 100 rs. Worth of products. They sometimes don't give change deliberately. The repeated complaints from our batch have been raised regarding their behaviour with the students. Please look into the matter in terms o[censored]nfair treatment with the customers. I have attached one mail from my batchmates for your reference.
                                        +1 photos
                                        Oct 1, 2019
                                        Complaint marked as Resolved 
                                        Complaint has been resolved.
                                        Amul / GCMMF customer support has been notified about the posted complaint.
                                        Witch is the original

                                        Photo uploaded

                                        amul parlour near irma gate - Comment #3559426 - Image #0
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit