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Amul / GCMMF Complaints & Reviews

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Updated: Mar 30, 2026
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Amul / GCMMF reviews & complaints page 35

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P
PRABHAT PATANI
from Mumbai, Maharashtra
Nov 4, 2019
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Address: Ahmedabad,Gujarat, 380016

Near my house, there is about 2 to 3 shops which are charging 1 or 2 rupee more than the mrp of the product like they are taking 13 rs instead of mrp of rs.12. Therefore, taking rs.1 more from everyone everytime on amul products. So, this is my main concern. They are charging 1 or 2 more on products like amul buttermilk, amul milk, etc. They are saying that they are charging more than mrp because to keep it cool. But in my concern, this products are meant to be served or keep freezed.
Amul / GCMMF customer support has been notified about the posted complaint.
My previous complain on the same issue of pushing milk expiring on the date to consumers and mis-behaviour of the sales man at the Amul Parlour near Veterinary College, Anand is still un-resolved. This morning the same incident happens.

Would request the GCMMF Management to look into it and I expect some reply for an institute of this repute.
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    Komal Oli
    Nov 1, 2019
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    Address: 4012

    I have recently bought amul ghee from my near store here in australia. Which doesn’t seem to be pure ghee. It looks like mixture of dalda because it has white colour lumps which doesn’t get dissolved. Even after spreading it on hot chappati/roti it still doesn’t melt. It also does smells like a pure ghee. It’s expiring date is january 2020. I don’t whether the product has already expired or it was manufactured like this only. Very disappointed with the product. As it was known as best brand for dairy products in india.
    Amul / GCMMF customer support has been notified about the posted complaint.
    Nov 01, 2019
    Updated by Komal Oli
    Here I am posting the date also

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      S
      Sumit Buddhe
      from Nagpur, Maharashtra
      Oct 28, 2019
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      Address: Latur, Maharashtra, 413512

      While eating unfortunately Ur's butterscotch found four substandard points that the whole ice cream in cone was 'shrinked' and biscuit cone was too 'soggy' with the extra layer 'sugar syrup' and improper chocolate topping distribution...
      After all these observations I threw the cone as it was...i want compensation and satisfactory answer also...
      Amul / GCMMF customer support has been notified about the posted complaint.
      Hi,
      I have purchase Amul Pure ghee 15 kg tin from reputed Wallmart store
      It's not pure at all
      I lodge the complaint (compalint no is 50267) and still no Amul agent contacted me till now
      Product no. SAW1723
      Date of manufacture -21 Jun 2019
      I also have a video for same
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        J
        Jeevan Akhouri
        from Mumbai, Maharashtra
        Oct 28, 2019
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        Address: Near Veterinary, Anand, Gujarat, 388001

        The parlour always tries to give milk that is to expire on the same date unless you ask for a packet that expires the next day. But this morning (28.10.2019) the sales person at the counter informed that since they had left over they have not ordered for fresh milk today and thus we had to take milk that expires today. For senior citizens its difficult to consume in a day. Thus please ensure that they have milk according to the demand and secondly they should be trained to behave.
        Amul / GCMMF customer support has been notified about the posted complaint.
        At our locality all the amul products distributers selling milk Rs 3 higher than the written price.
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          Rishi Baldia
          from Mumbai, Maharashtra
          Oct 26, 2019
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          Yesterday i brought a packet of amul kaju katli. I was excited to open and eat it. I ate one piece of it and i found some hard piece in the kaju katli, when i saw that it was the broken plastic piece of the cover. The cover was broken from inside and that piece went inside. The quality of the packaging material was not up-to the mark and very low graded. I request you to look after it because i was lucky that i found it while eating other may not be that lucky. It's about ur health so plzz..
          Amul / GCMMF customer support has been notified about the posted complaint.
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            A
            Ashvin Dave
            from Yaval, Maharashtra
            Oct 24, 2019
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            Address: 390006

            AMUL is prestigious brand name for the people of India. It is the reliable name and we trust
            this name. AMUL is a player of co-operative sector.
            AMUL has so many parlor as various place. I have one bad experience that AMUL sales its item
            at different rates at different rates.
            I purchased Amul cool bottles at Statue o[censored]nity and Borivali Railway Station ( Batch No. -GAW2551) for Rs. 30/- where same product at Vadodara city for Rs. 20/-. It is true that MRP was printed Rs. 30/ of the bottle of Statue o[censored]nity and Borivali Railway Station. It is printed Rs. 20/- at Vadodara. I cannot understand this. This type of selling is Unfair Trade Practice. AMUL is not a multinational company for sole object to make money from the business. AMUL products are purchased by the people for its purity and honesty. I request you to rethink your policy and do the needful.
            Amul / GCMMF customer support has been notified about the posted complaint.
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              R
              Rupali Somwanshi
              from Mumbai, Maharashtra
              Oct 24, 2019
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              Address: Dhanori, Pune, 411015

              I have purchased 3 packets of amul cow milk 500 ml each on n 15th of october 2019 whose batch no is ks01ce used by date was 16th of october 2019 was very bad and bitter in n taste. Just like some chemical. So i complain about it in amul co.. They said that whole batch carring same batch no ks01ce was faulty. But they took no action against it. My complaint no in amul co. Is 51194.
              Please request you to take some immediate action against amul company.
              Amul / GCMMF customer support has been notified about the posted complaint.
              Yes! Even I support this complaint...
              Amul Milk has chemicals
              This can be experienced with test
              Also, All those who are drinking real milk can easily recognize this difference after tasting it
              Further, when you heat amul's milk you can observe the difference.

              It is pathetic!
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                S
                Shweta Khemani Gurnani
                from Mumbai, Maharashtra
                Oct 23, 2019
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                Address: G-906, Prateek Wisteria, Sector 77, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                Hello, i have faced this issue twice wherein today i found a fly in the cow milk and then few days back i found a hair and few particles in the milk.. Send email id,
                I can share screenshots. This is really very disappointing.. It's not only we adults but the kids (Of all ages) who drink this milk... Imagine how and what will be there growth if they consume unhealthy milk which has fly, insect.. Please keep up the quality standards at least for the future of this nation... I'm really sad and disappointed.. Not expected this when the tagline says 'amul.. The taste of india'!! : (
                Amul / GCMMF customer support has been notified about the posted complaint.
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                  U
                  umesh@70
                  from Jamnagar, Gujarat
                  Oct 22, 2019
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                  Address: Swastik society sumeru apartment, Jamnagar, Gujarat, 361008

                  My name is umesh vyas,

                  Last 3 month i face the complain against amul gold milk. Every morning i go to your distributors to bring amul gold milk in three month your milk come from kutiyana prbander district. I many time complain your distributors he say we are already complain but head office could not support me. He say you both customer complain to head office and boycott the amul. Sir this is to much. I busy man i am from jamnagar:- 361008 my area every person take amul milk and your product but today my area every home and house wife tired your very bad service and behaviors. My mother in totally in bed many time request your distributors he support me complain against you. Your head office officer come last year conduct the meeting with retailer and distributors. Problem was your service you solved it but today this complain again and again. You think "amul ka naam hogaya to customers jaye bhadmey". We are sorry to sey if you not solved this complain we are about 481 house are not purchase your amul milk and we are purchase mahi milk. Today mahi milk service regularly every moring i saw mahi mlik van come on morning 5:00am good service and your service very poor and bed. Your distributors also now contect with mahi milk. This is to much. You think ignore this complain this guy are mad man. This your great fault and face in consumer court. Your kutiyana depo not give proper answer and bad word use it. Please this my final warning you. Swastik society, patel colony, sarusection road, and valeshwari area cutomer also support me and some many advocate also support me and case against your amul milk and products. Please do better or close your milk product.
                  Amul / GCMMF customer support has been notified about the posted complaint.
                  We purchased the family pack ( 1 ltr pack).
                  Batch no: KVW1401
                  Purchased from: Al Adil, Karama, Dubai.
                  Purchased on : 20th Oct 2019

                  Though the package was intact and sealed,
                  Inside content was too course and felt like eating sand mix icecream.

                  Amul do you really care, about quality?
                  Rita Amritkar's reply, Oct 23, 2019
                  Adding images of Packet
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                    D
                    Dipali Goswami
                    from Ahmedabad, Gujarat
                    Oct 20, 2019
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                    Address: Dabda,rajakapdi society plot no 75 near dabda bus station, Anjar 370110, 370110
                    Website: Consumercomplaints.in

                    I asked retailer why you take two rupees extra on pack of milk and butter milk so they give reasin we keep it in refrigerator so we take two rupees extra and some are also said they pay m. R. P price to wholesaler so for profit we take two rupees extra and i argue with them you can not charge extra rupees but they say everyone is paid the same why you the one who complaint so i said because i am consumer and i aware of your nargin you can't say that you get the product on m. R. P byt they dont listen to my complain and nit ready to sale on m. R. P and uts not about one retail its happen in whole area with same reasons.
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      vinaybhandari17
                      from Mumbai, Maharashtra
                      Oct 18, 2019
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                      Address: 400072

                      The problem is with the new package of 2ltrs of milk packet i tried using it trice amd it ended up me with the same result everytime. i stay in powai and i only use amul products and they are really good in quality. But this time in this product amul milk packet of 2 litres which i purchased from dmart- chandivali in past 2 months and i have seen there is some issue because all the three time when we boiled the milk just after purchasing and bring it home just after the moment still the milk curling and all it was wasted
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        Unnati khampariya
                        from Vadodara, Gujarat
                        Oct 10, 2019
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                        Address: Station road khitola bazar Sihora, Jabalpur, Madhya Pradesh, 483225

                        I bought amul cheese 1 kg block which consists of two half kg blocks, from reliance trends on 9th october 2019. Today on 10th october at morning 4am, i opened the silver wrapping it was rotten and spoiled. It is not even expired as there manufacturing date is :11/july/2019.
                        I bought this cheese for my 3yr old nephew and 12 year old cousin.
                        Surely it was not the taste of india.
                        Amul / GCMMF customer support has been notified about the posted complaint.
                        Oct 15, 2019
                        Updated by Unnati khampariya
                        Its been 5 days and no one from amul has contacted, there is no action
                        This is regarding the inferior/bad quality of 1 kg pack of curd in last a few days.
                        I am buying it from your authorized dealer only on daily basis but still facing the quality issue. Please check and provide a resolution
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                          Saksham Varshney
                          from Mumbai, Maharashtra
                          Oct 9, 2019
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                          Address: Allahabad, Uttar Pradesh, 211001

                          I bought two packets of amul gold from the local dairy shop, as soon as i booked it, a layer of yellow oilylish layer started to form at the top.
                          It became more and more dense as i boiled it.
                          The dairy shopkeeper doesn't took the authorization of the same, and asked to file a complaint.
                          Please look into the matter asap.
                          Batch no. : bk18am
                          I have attached the photo of the same also.
                          Kindly find the reason behind the same.
                          Amul / GCMMF customer support has been notified about the posted complaint.
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                            vsatpute
                            from Mumbai, Maharashtra
                            Oct 7, 2019
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                            Address: Bhopal, Madhya Pradesh, 462026

                            Amul gold milk in poly packet is showing yellower colour, its fat layer is getting thinner, butter and ghee from this milk is showing worsening of flavour and colour. This is over past 4 months.
                            Have you made any change in process?
                            Technically all may appear normal and passing in quality apparently, but we old customers can sense the change. It is not good.
                            Amul / GCMMF customer support has been notified about the posted complaint.
                            Punjabi kulfi hv sm black things inside
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                              R
                              Rutvi H. Patel
                              from Ahmedabad, Gujarat
                              Oct 1, 2019
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                              Address: Institute of Rural Management Anand, Anand, Gujarat, 388001

                              I am complaining the matter to this forum as per the information which we have that amul parlour at irma gate is under supervision of gcmmf directly. The complaint it about amul parlour which is located at irma gate. The people who are taking care of this parlour, they behaviour with the students is not at par. The rude behaviour with girls in terms of giving change while buying products or any unrefrigerated products during cold.in addition, due to having monopoly in terms of selling amul products, these guys also treating irma students in unfair way. They only give change of 500 rs. While purchasing products to those customers only who purchase more than 100 rs. Worth of products. They sometimes don't give change deliberately. The repeated complaints from our batch have been raised regarding their behaviour with the students. Please look into the matter in terms o[censored]nfair treatment with the customers. I have attached one mail from my batchmates for your reference.
                              Oct 1, 2019
                              Complaint marked as Resolved 
                              Complaint has been resolved.
                              Amul / GCMMF customer support has been notified about the posted complaint.
                              Witch is the original

                              Photo uploaded
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                                Nikhil Desai..
                                from Mumbai, Maharashtra
                                Sep 25, 2019
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                                Address: Kotheud, Pune, Maharashtra, 411038

                                While eating butterscotch ice cream got a glass pice plastic what should i do this is how to give products to customer have kept the piece... Received a call from executive.. Hopeless customer service... Rude staff whoever he was ([protected]) he has no manner he treats customer like he his doing some favor.. Ek ice cream deta hu ya ek chocolate deta hu.. And now no one is replying to my mails... Already sent images and everything to amul..

                                Amul complaint number -49402

                                Nikhil desai
                                [protected]
                                Amul / GCMMF customer support has been notified about the posted complaint.
                                There is a plastic c or some other material small thread in my chocolate
                                A milk packet of amul taaza toned milk 200ml tetra pack of date 28 july 2019 was found contaminated. It was found Swollen and leaking on 8 October 2019. The contents of the box have accumulated together and it is smelling bad.
                                Sir i am attaching a pic that show before the date of expiry amul cool look like curd. Kindly solve this problem i have a large stock minimum 100 pcs
                                Masti dahi which i bought is expired and smells wrong and not well . So i want you to please take note and replace or do something needful .Thank you
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                                  Abhi Kalbande
                                  from Delhi, Delhi
                                  Sep 25, 2019
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                                  Address: 319 Swaraj Nagar Vihar Colony Nagpur, Nagpur, Maharashtra, 440027

                                  Your retailers always charge extra amount on each and every time, when we went there to buy your retailers argue with us to give extra money on your amul milk packets and curd packet, and when we ask about it, they argue and abuse to us, i hope amul will get my complent resolve, and he openly said i'll sell that milk on his own price thats not fair and you should help us in that, i'll wait for your response. My contact number is [protected]
                                  E-mail [protected]@gmail.com
                                  Amul / GCMMF customer support has been notified about the posted complaint.
                                  Yesterday I purchased Amul Family Pack Ice cream
                                  The person take Rs. 10/- extra than mrp saying that company new charges
                                  Is this new charges has been changed
                                  The shop is in Ichalkaranji
                                  Narayan peth
                                  Opposite Chowgule Dairy please do the necessary
                                  Regards
                                  Mahavir Kataria
                                  Ichalkaranji - 416115
                                  [protected]
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                                    Kimaya Gore
                                    from Mumbai, Maharashtra
                                    Sep 24, 2019
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                                    Address: 4/16 anant niwas gograsswadi gate, 421201

                                    I am eating amul butter cookies since a very long time they are my favorite but there is a lot of change in the taste and ingredients i have found coconut in butter cookies but before coconut was not an ingredient in this cookies and yes sorry but i cannot send a picture as you can only know that after eating them. And the quantity of the cookies varies from packet to packet and even the size of the cookies varies. The amul butter cookies which i ate before where way more different
                                    Amul / GCMMF customer support has been notified about the posted complaint.
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                                      U
                                      Urvi Singh
                                      from New Delhi, Delhi
                                      Sep 22, 2019
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                                      Address: Sahu deparmental store near rns world school jhansi..., Jhansi, Uttar Pradesh, 284001

                                      Buying amul gold milk... Its smells lik a chemical burning.. Chemical smell coming out from most of the packets.. Its all fake... I have switched to another brand but it is the solution...in jhansi or any other cities amul milk is getting defamed. Dont play with the health of millions of people.. Kindly take strict actions otherwise it wil be too late.. Lots of fake or adulterated milk is getting sold daily.
                                      Amul / GCMMF customer support has been notified about the posted complaint.
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                                        Nikunj9069
                                        from Mumbai, Maharashtra
                                        Sep 10, 2019
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                                        Sir
                                        I went to amul shop which is located near hotel vits sagar plaza pune
                                        Shop keeper was charging more than mrp
                                        I asked for cornetto butter scotch on which mrp was 25 n he ask me 30 rs when i ask for bill he was giving me hand written bill without stamp.
                                        Sir plz see to dis as he might b doing it from years.n cheating everyone.due to dis i lost my faith in amul outlet.n i m much sure dat i wont suggest anyone to visit any amul shop in india.
                                        Waiting for urs reply..
                                        Nikunj agrawal
                                        [protected]
                                        [protected]@gmail.com
                                        +1 videos
                                        Amul / GCMMF customer support has been notified about the posted complaint.
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