Claimed

Amul / GCMMF Complaints & Reviews

www.amul.com

1

Updated: Jun 15, 2025

Complaints 1631

Resolved

294

Unresolved

1337

So far, so good. Amul / GCMMF is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Amul / GCMMF will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Amul / GCMMF

Having problems with Amul / GCMMF?

File a complaint and get it resolved by Amul / GCMMF customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amul / GCMMF

Amul / GCMMF reviews & complaints page 42

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Thane, Maharashtra

Respected sir,
I am Shoaib ansari, I am a distributor of your amul products in Mira road, Thane, Maharashtra.

I am facing a problem because of low quality of packing of your amul milk products..I sell more than 72000 ltr of amul products daily, but form last two months I am facing a problem of leakage in milk packets I have given to return the packets to your supplier but I did not get the same quantity

I have already discuss the same with your supplier officer in Thane MR.TRINDAR PATIL, but I din not get the postive responese.
I always get a less units of products in return

Might be they are doing some fraudulent activity

I request you to give attention on the problem and help to solve the same

Name: Shoaib Ansari
Mob: [protected]
ADD: Mira Road, Thane, Maharashtra
Email: [protected]@gmail.com

Amul / GCMMF customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110025

Found fungus in cheese slices for which we registered complaint on 10 MAY 2018(Complaint# 25125) and we were assured that the representative will contact us with in a week to check and resolve the issue but nobody turned up.
Again we call on 21 June 2018 to remind and again we were assured the same but nobody contacted us or turned up this time as well.
We made another call on 04 July 2018 and again the same results.
More than 2 months have passed but no action has been taken yet.
Its just an another reminder before we go to the next level to get out complaint resolved.

Amul / GCMMF customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana

Website: Amul

Amul pasturised packed double toned milk in 500 ml pack was purchased (3ltr, 6packet) from local market & one of the packet was showing less volume .It was checked & weighed found 396 GM's.while other packet of 500ml was having 520gm by weight.This type of lapses will reflect negatively on Amul milk reputation in market.Please be careful in future .

Amul / GCMMF customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110063

Bought Amul Pure ghee 15 kg tin back month ago, batch no. MAE3401, SAPcode. GHEBP 16.
We are regular user of Amul Pure Ghee, but the ghee brought in this time is totally impure. It has been hard even in the room temperature in the month of June.
Besides above this it has some kind weird small hard balls which is not even melting on tawa easily.
Next thing is it smell's horrible.

The Amul Pure Ghee is not at all pure now. Lot of mixing is going on.

Culprits should be treated under criminal and fraud acts as this will cost us our Health or maybe Life.

Amul / GCMMF customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Varanasi, Uttar Pradesh, 221002

I am regular consumer of amul all products but today I was surprised see a yellow button in amul gold pack. As I fill milk in glass of my baby from gold packet suddenly a sound occurs and when I saw hawwww it was yellow button . What irresponsible it is. I was surprised to think that if that milk was given to my little baby then it can block his throat and any misshapening may be done
Very sorry to say that now I have to stop consuming amul products.

+2 photos

Amul / GCMMF customer support has been notified about the posted complaint.

Jul 07, 2018

Updated by Shakti selot I am regular consumer of amul gold but today as i open a pack of amul gold and turned it into glass a yellow button comes out from packet as shown in photo also

Jul 07, 2018

Updated by Shakti selot I am regular consumer of amul products specialy amul gold tetra pack
Today as I opened the pack for giving milk to my little baby a yellow button as shown in photo comes out from the box
What irresponsible it is. If that button goes in my baby’s throat what can be happened no one can imagine
This is very disappointing

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400008

I have already made a complaint a month before ([protected]) regarding spoiled Amul slice cheese which was purchased from Crawford market, 79/80 Veera stores (dealer).
Till date no action has been taken regarding exchange.
Complaint no : 26992.
I have been calling on the above given number many times, bt my Complaint is not getting resolved.

Kindly look into this matter as Early as possible.

Name: Imtiaz Ali
Tel: [protected]
[protected]

Amul / GCMMF customer support has been notified about the posted complaint.

View replies

J

Jagdishvaghela

from Anand, Gujarat

Jul 19, 2018

In our village which name is "VAGHASI" which is nearest to Anand. the milk cooperative society of the village is make fool all farmer whose supply the milk to their for AMUL. They directly take the milk from the farmer and give the probably fat number which is very less from actual one.

S

Shakti selot

from Phulpur, Uttar Pradesh

Jul 19, 2018

I am regular consumer of amul gold but today as i open a pack of amul gold and turned it into glass a yellow button comes out from packet as shown in photo also

amul slice cheese - Comment #3161095 - Image #0

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Etawah, Uttar Pradesh, 206001

Website: www.amul.com

There is a amul shop, where the shopkeeper charge 2 rs. Extra for all the products. When i stand against this, he said do whatever you want. And he has not given me any product of applicable mrp.
Please take action against these shop, or cancel their amul license.
They should not charge more than mrp... Its shame to see these kind of cheatings and fraud in our developing country.
Take action against them as soon as possible.

Shop address:
Mainpuri crossing (Choti sabzi mandi) near shiva colony, etawah, uttar pradesh

Amul / GCMMF customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat, 380015

We are regular customer of amul cow milk and today we routinely purchased 4 packs of amul cow milk aggregating to 2 liters. The milk was spoiled while getting warm, as is being done routinely by us. We cross checked with our milk vendor and we were told that they have received multiple complaints today from various customers. We would like to get the refund of our money from amul for inferior quality of milk supplied to us today. Please advise.

Amul / GCMMF customer support has been notified about the posted complaint.

View replies

D

Darshak Vaishnav

from Bhopal, Madhya Pradesh

Jun 29, 2018

At vastrapur Amul outlet near Aangan / Aanik appartments, cashless transaction by debit cards are not entertained. Only cash or Amul card is allowed. This is not fair.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 364710

Some of the amul official stores in gujarat charges one or two rupee extra on the mrp (Maximum retail price) on certain products such as milk packets, butter, cheese and other dairy products. As it is illegal to charge even a single rupee over the mrp, some of the stores as charging two rupees. The company should take care of this and should not give franchise to these type of vendors.

Amul / GCMMF customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rajkot, Gujarat, 360005

'boss colddrinks', b/h wockhardt hospital, rajkot, gujarat is always taking excess 1 rs more over m. R. P., 23 jun 2018 again he had done the same and when i argue with him he just replied "we are not taking directly from amul, we are taking from their retailers. They give us at 10 rs. And we keep it in refrigerator so electricity is also
There. That's why we are taking 1 rupee more".

Amul / GCMMF customer support has been notified about the posted complaint.

View replies

D

Dikshasoni

from Hoshiarpur, Punjab

Jun 29, 2018

We buy a Amul ghee in army canteen vajra, civil shop, jalandhar, punjab.our complaint is that ur Amul ghee are mixing with some chemical. That are not pure ghee so I request to u that please take action soon in this topic...

shopkeeper is taking excess 1 rs over m. r. p. of amul milk and curd - Comment #3142903 - Image #0

shopkeeper is taking excess 1 rs over m. r. p. of amul milk and curd - Comment #3142903 - Image #1

shopkeeper is taking excess 1 rs over m. r. p. of amul milk and curd - Comment #3142903 - Image #2

shopkeeper is taking excess 1 rs over m. r. p. of amul milk and curd - Comment #3142903 - Image #3

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

I have purchased cheese cube packets of 8 twice from dmart, destination centre, nanded city, pune and both time i observed that it's too too much salty than regular... When i bought it from another store, it was normal... So i have a doubt either the quality o[censored]r product is bad or smart is selling duplicate amul products to us which ia hazardous to. Our health... I am not able to upload the photos of the packet but i will give the details
Batch no kfm 1236
Pkd on 03 may 18 18:02:16
On both the packets, these details are same
Lic no. Is [protected]
Hope to get a positive action from ur side

Amul / GCMMF customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sonitpur, Assam

The amul kadhai dudh that i purchased from a shop near cole park, tezpur, assam, india on 3/6/18, 6:30 pm was so much bitter in taste that i could not consume it. I have been a great fan of amul kool so i decided to give amul kadhai dudh a try. My first experience regarding amul kadhai dudh was horrible... Photo of the bottle probably showing batch no. Is attached herewith...

+1 photos

Amul / GCMMF customer support has been notified about the posted complaint.

View replies

A

AtulMehta

from Mumbai, Maharashtra

Jun 22, 2018

Hello

I regretfully inform you that I have purchased 2 kg amul ghee and found mixing and badly taste since we have been using product since 10years.

Regards
AtulMehta
[protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 735202

Website: Banarhat

This cream doesn't get whipped properly, also complained around 4 times but no response yet it's one month it is also tasteless first complained registered on 26th may but no response as i said then 2nd complain registered on 14 th june but it was just like that no response pardon enquired on seventeen june then they asked for two days so that they can take an action. Again complained today that is 21 june.. But yet no response and asked for two days.. This is last complain ivam registering if no action is taken then i will complain to consumer forum..

Amul / GCMMF customer support has been notified about the posted complaint.

View replies

S

Sakib Ali (ansari)

from Gurgaon, Haryana

Jun 22, 2018

Wrong item

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201014

Milk packets date has been erased on 4/10 packets supplied today (21 june)

Notably markings for today are at top but in tampered packet use by markings can be just sighted at bottom.

Second pic shows tampered packet.

Purchased from balaji store, rail vihar, ghaziabad 201014
Phone nos. Of shop - ‭[protected]‬; ‭[protected]‬; ‭+[protected]‬

+2 photos

Amul / GCMMF customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Date of incident : 11.06.2018
Order No. [protected]

Description : I bought 3 Pack of Cow Milk 500ml along with 1 Tea Special Milk Pack of 1 Litre through Amul Online App. Its was ordered on dated 11.06.2018 at morning through online app & as per online, time slot of delivery was between 1-4pm on 11.06.2018, but the same was delivered on 11.06.2018 @ 5.39 PM in bad condition. Photograph attached.

I immediately complain for the same through phone as well as through mail on 11.06.2018. Even after no. of reminders, there is no response of my mail nor any further communication from the co. Today I have again Followup at customer care & have sent a reminder mail for the same issue.

kindly help to replace or refund against the same.

+5 photos

Amul / GCMMF customer support has been notified about the posted complaint.

View replies

T

Timan jain

from Gurgaon, Haryana

Jun 21, 2018

I purchase amul 1kg ghee from general store . It is very poor in quality . I call customer care no. But no reply from there.
Timan jain/ mobile no.- [protected]
Address - k-19A house no. 231 sangam vihar new delhi 110080

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 382010

Dear sir,
I am residing in Gandhinagar, Gujarat . Some of the shop owners, who are getting AMUL milk from your service vehicles are selling the same at higher rate than the MRP. It is grave concern for us, the customers who are looking for a good support from the reputed firm AMUL.
In view of the above, I kindly request you to look into this matter and help the consumer to get your products at the correct MRP rate.

Amul / GCMMF customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600018

Hi, i am from chennai and i had bought amul cream to make ghee out of it and i used to buy it for nearly 3-4 years and make ghee, but now if i try to make ghee out of it, it turns to paneer, which i did not expect at all from amul which is such a big brand in india, and this is happening for the past 2 months since the cream is not turning to ghee, i tried contacting your complaints dept in delhi and there was no reply, they said that will have some one sent to my place in alwarpet chennai and no one had turned up even after giving my address.
Can you tell me how does my problem get resolved as i am a senior citizens and need my problem resolved.
Thanks and awaiting a positive reply and issue to be resolved.

+1 photos

Amul / GCMMF customer support has been notified about the posted complaint.

Jun 19, 2018

Updated by Howie Hi, i am from Chennai and I had bought Amul cream to make ghee out of it and i used to buy it for nearly 3-4 years and make ghee, but now if i try to make ghee out of it, it turns to paneer, which i did not expect at all from Amul which is such a big brand in India, and this is happening for the past 2 months since the cream is not turning to ghee, i tried contacting your complaints dept in delhi and there was no reply, they said that will have some one sent to my place in Alwarpet Chennai and no one had turned up even after giving my address.
Can you tell me how does my problem get resolved as i am a senior citizen and need my problem resolved.
Thanks and awaiting a positive reply and issue to be resolved.

please call me at [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122002

I picked up amul desi ghee off the shelf at modern bazaar, dlf phase 1, gurgaon. However, my maid complained after a few days that this ghee doesnt melt in room temperature even during extreme summer heat of ncr. I realised even fragrance and taste seem different. This looks more like the vanaspati ghee, dalda. It's strange that a company as old and reputed as amul could make such product. Or it's a fake. Either way, it's a wake up call for amul. For the time being, we are going to stop consuming any amul product at home. Attached picture is of amul ghee vs home made desi ghee at room temperature.

+1 photos

Amul / GCMMF customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rewari, Haryana, 123401

My name is mukesh kanyan.
I have purchased amul milk from arti catering rewari.
Bus last in days we have received 7 mill packet is very bad quality.in which 4 packet is full cream & 3 packet is toned.
Please look into the matter.
My mobile no. Is[protected]
City - rewari
State - haryana
Please share positive feedback regarding this. Due to this more problems face in last days.

+3 photos

Amul / GCMMF customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Valsad, Gujarat, 396001

I have bought this product 2 days back from valsad near gandhi library store, valsad.
Batch number : kze1571
One of the cheese poppons is having plastic fiber which is very harmful to body. I am sending you image of that product.
I have tried to contact on complaint toll free number - [protected]
My phone number is : [protected]
Email id : [protected]@gmail.com

+1 videos

Amul / GCMMF customer support has been notified about the posted complaint.

View replies

M

Monusonu

from Mumbai, Maharashtra

Jun 12, 2018

I'm leaving in thane mumbra. Whenever I'm buying amol milk.from nearest shop im paying extra charges..like half liter packet is 21rs but they taking 23...and in 1 liter packet they taking 44..why we pay extra money..do something plz.

D

dhananjay padwal

from Mumbai, Maharashtra

Jun 18, 2018

A retailer is selling expired curd in Pratikha nagar sion, Mumbai.
What mechanism Amul has to keep a tab on such illegal sell.
Kindly reply.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines