Amul / GCMMF Complaints & Reviews

I am a consumer for amul sbi prepaid card and use to last 12 month and in ahmedabad maninagar uttam nagar franchise suddenly said we are not accept sbi amul card without any prior informe to regular customer i have attached snap for said franchise kindly action about this franchise..

My amul card no is[protected]

And very risky behave with everyone

I have purchased amul butter scotch ice cream cones from a retailer shop in anushakti nagar colony. These ice creams were manufactured in dec 2017 and to our surprise dry fruits in all cones were heavily infected with fungus. I have left all cones with retailer with a note to pass this message to higher authority. Dear amul do not fool people with all cramps with big brand name.

On 13 november 2017, i bought a amul malai paneer (Batch no. Sae2951; packed 22 oct 2017) from a local vendor. But when i used it i found its taste bit different (Bitter). I contacted amul's customer care (Complain no. 19222) to file a complain. Few days back when i contacted again to the amul's customer care they told me the status of your complain is closed. Neither the amul officials called me nor they replace the product.

Just bought amul lassi form amul outlet at old Delhi Railway Station on platform no. 6, he sold me the seal broken lassi packet, I complained about it, and told me that it comes like this, and packets are tempered and shown me, and argue that during transport it load, unload at total 4 places so that the seal (inner one) after opening the round white cap broke up. The quality also was low and I suffered sputum cough after drinking that. That's a serious issue, look into this.

Resp sir,
As per subject i would like to inform you that one of our close relative going to bakrol dudh mandali at po. Bakrol, ta. Anand, dist. Anand, for submitting their gir cows milk to dudh mandali at 19:45pm, but administrator (Secretary) had refused to take it, as we know their notice board showing timing up to 19:45pm. Their staff & secretary had says we had get sample after deadline time, but we had seen sample time 19:45pm on printed registered, now how both time same? If time for collection is 19:45pm, then sample time should be 19:46pm not 19:45pm. After so many argument of above facts they had strongly refused to get it & says if you argue more we will not collect your milk now on wards. My relative faced problem of waste out milk & loose their days income of around 450/-rs. If such irresponsible administration existed then how will poor men come up. So please look in to matter seriously & do needful urgently. All member had same complaint as i had.
Hope for better anticipation from your side.

Vasava ramesh
[protected]

I my husband has the habit of buying the carton instead of tin we brought home the pure so caed the reputed company by verghese the great ghee by giving lots of money from vasanth kunj ambience mall big bazar that was 495 grams r nearly 500 ml.
Started consuming it while we heated the solidified ghee it would take more than one minute in microwave after it melted the dalda r vanaspati would float in top the rest of the ghee would settle down and we can't separate the hydrogenated ghee i say let alone consumption it became very difficult to stand the smell of it.
Cow ghee is yellow in colour and buffalo ghee is white in colour so the dalda hydrogenated ghee gels with it, it becomes easy to mix it up with the ghee to enhance the quantity by adding the same what a shameful work and what's the reputation of the company what nonsence is this reputation fame and all the efforts of the great verghese is gone for a fix very shameful i say we are from army i want this thing to be known by you people and all the public outside army area so i am persistently writing about it
Thanqu
Nanditha srinath
W/o major general n srinath
P90b shankar vihar delhi cantt
110010 mobile [protected]

We sell retail dairy products shop in kamla nagar. We sell amul as well as other companies milk on our shop. But now the distributor is causing us the problem by saying us that we can't sell other companies milk on our shop. Is it your company policy that any retail shopkeeper who sell amul milk can't sell other companies milk on his shop. Kindly reply

We bought 2 kg full cream amul milk on 24 oct’17 and after boiling milk splitted, so we logged complaint and shared batch no also, post this we got call and assured that it will be taken care and guided us to collect the fresh milk from retailer and submit empty packet to him. We followed the same but supplier has not approved retailer to provide us fresh milk, post this customer care team told us that with in 4-5 days the concern will be resolved but even after more than a month, there is no solution provided, now no one is replying, i am afraid which kind of service is being offered, tweet couple of times but till now no one has even acknowledged the concern.

I really am very dissatisfied about the quality of the amul ghee which i bought from the ambience mall vasant vihar though the money is outrageous on the carton the quality is awful and it's very shameful as we transfered the ghee to the other container of ours and started consuming in this winter ghee solidifies quickly but this amul ghee takes 1 minute in the microwave oven to melt but desi ghee as a matter of face the outer layer solidifies but rest are in liquid form and taste is heavenly,
But this amul ghee smells bad tastes bad as well if the spoon is left in the container thst gets stuck in such a way that with the spoon the container comes with it together.
Very very unhappy about this adultery and now scared to buy any of the amul products in delhi
Nanditha
New delhi

02.10.17 ko maine amul company ko eak complain diya tha ki mere kuch amul taza 200 ml pckts mae sae worms nikal rahe hae. Mere paas unka reply v aaya ki unka representive mera yae problem solve kar dega or exchange kar dega but avi kuch dino pahele lagbhag 1 month baad unka representive call karkae bolta hae ki aap wo dmg packt humko wapas kar dae aur uske badle new pckts lae jaaye.
But mae 1 mahine baad wo kide lage hooue pckt kahan sae la kar doo. Ab wo kahate hae ki. Dmg pckts nahi dene par wo replace nahi karenge,
Ab aap log hi bole yae khan possible hae aur kya yae amul company ka manmani nahi hae. Yaemilk mae aur mera pura family with my daughter last 8-9 years sae use kar raha hoo.
Unko bheja mail copy v aapko attach kar raha hoo plz look into the matter and do the needfull.

On tue, 03 oct 2017 16:03:23 +0530 "kamal borah" wrote
product - amula taaza

Batch - sae1741

Mfg date - 24.06.17

Size - 200ml

Add..- jorhat, assam,

Cont.. No - [protected]

Total no pkt - 18







On tue, 03 oct 2017 13:52:57 +0530 "customer care" wrote





#mailmsgbodycontainer @page { margin: 2cm }

#mailmsgbodycontainer p { margin-bottom: 0.25cm; line-height: 120% }

#mailmsgbodycontainer a:link { so-language: zxx }







Dear customer,





Thanks for contacting customer service department, your complaint will be duly noted and action will be

Taken on the same.





Please provide the below details to log the complaint.

Product name:

Packet size:

Batch no:

Mfg dt:

Address:

Contact no:

Total no. Of packets :

Thanks & regards,



Amul team

— original message —

From: "kamal borah"

To: [protected]@amul. Coop

Cc: [protected]@amul. Coop

Date:[protected]:40

Subject: worms in amul taza liq 200ml pack
Dear sir/madam,

Mae amul taza last 8 saalo sae use kar raha hoo, but jab aaj maine subah eak new crtn khola jiska mfd
Date hae 24.06.17. Usme itne sare worm lage the ki kya batau.
Sare pics n videos mae aap logo ko bhej raha hoo.

Kamal borah

[protected]

Manniyay mahodya ji ham aap say kuch attty mahatvpurn vishay per charcha kerna chahatay hay ki

Aap ka dealer jiska name pradeep ([protected]) hay aapki company ka name vilkul mittty may mila dayna chahatta

Kiyoki yay vyaykty hamaray doodh valay ankal say baddy hi battmijy say baat kerta hay air dhamki daytta hay dhood nahi chaiyay too band ker do

Ajab jamaana aayaa hay aaj consumer nahi shopkeeper mara ja raha hay

Balajy traders kartarpura vijay nagar jaipur

Hello sir, this is to inform u tht one o[censored]r distributor named sandeep bhai selling products in gorwa area of vadodara does not provide bills nd take more money thn distributor rate, as if my dad had quarrel with him for bill so he started using bad languages so we request u to have proper action against him. We r small shop keepers we want to give gud products to our customers but some o[censored]r distributors think tht they r king in this field and react like king so i went to remind u tht consumer forum does not allow anyone to be king here so plz kindly take some action for it or else i hv many options for it.

I am arvind, a student from b-school.

Problem:- an employ named bharath desham with designation:-tsi-territory sales incharge (North zone) & ph. No:-[protected] from gcmmf (Amul)- hyderabad has hired me for an internship program in the month of may[protected] and made me work for him for solid 2 months[protected] to[protected]. After completion of my internship, he refused to provide a certificate. He has been postponing...

This smol packet purchase chocholate but
Very bad taste as a example. Expaire tablat hoti h.
This taste he ni tha na he chocholate to sweet hoti h. Plaes my complaint check and i hope u and your company understand. And i thing this packet agr jis ne kha liya vo tabiyat kharv ho jayegi ya food poigen ho jayegi.

Thanks ®ards
Yogendra sharma
[protected]

Hello sir,
We have noticed that the test of buttermilk is very very bad like water. Please change the delivery from the manufacturer named "kaira dairy anand" in my area "bayad, dist:aravalli". The taste of buttermilk distribution in ahmedabad, gandhinagar, palanpur is best but in our area is worst. Please take this complaints seriously nighters i will complaint in fsssi and consumer forum. Thank you

Respected sir,

i am jitendra chheda from chheda dryfruits and snacks, walkeshwer, mumbai, a retail store keeper and i sell amul products since long time. We have jinver enterprise as amul distributor in our area. We are not happy with his irregular service and attitude towards us and no one from amul also come to visit our area to inspect. Recently we had an issue with jinver enterprise and he threatened us to stop supplying amul products, and he literally does that. He is not ready to sort the matter but on top of it he stops the supply. There are many retailers who are facing this against him but it seems no one from amul takes any action or not even listen to our problems so no retailer wants to go against the distributor, and this is why the distributor himself act as if he owns the company. We had issues with cadburys but the company sorted the matter by sending their executives personally. We have regular inspections by itc, unilever, coco cola, pepsi, and cadbury to look into product supply and service of the distributor but not amul. I hope after this email, amul too will look into our matter. If you intend to come to our place many of our retailers will come up with their problems. This email is just to give brief of our problem, i would like to speak to your executive personally if you wish to help us out. I am providing my cell no: [protected] hoping for your positive response. Please look into my complaint and do the needful as soon as possible. Thank you.

- jitendra chheda

chheda dryfruits and snacks

walkeshwer, mumbai 6

On 12.10.17 i purchased 2 kg. Of amul toned milk from m/s gupta dairy, h-19 sector-07 rohini delhi-110085, which turned sour after boiling.

I lodged a complaint on amul customer care on 12.10.17 vide complaint no.17731.

Afterthat i reminded three times but no action.

Kindly look into and arrange to return 2 kg. Amul toned milk.

Thanks & regards,

Pl refer my mail dated 22. 27 aug 17, 02 sep 17 and several verbal communication on non replacement of 2 ltrs of sour milk on 08 aug 17 vide cplain no 13864 dated 08 aug 17.

My complain has been closed without redressing my grievance. Customer care of amul has refused to take my complain stating that my complain has been closed. But till date i have not received the replacement of milk. I have no option left except to go to consumer courts. If not redressed. I am compelled to take this step. My earlier mail has also not been addressed by your company. Its really pathetic on part of amul company.

I visited AMUL Parlour located at Anand-Sojitra road, Vithal Udyognagar, GIDC, Anand, Gujarat, 3888121 at 9: 30 pm on 25.10.2017 the shutter of the shoppe was half closed.

As it is the time of Diwali most of the shops are closed but as the shutter is half closed I knocked and called is there anyone? Then after banging few time a person came saying can't you see the shop is closed. I requested him to give me Paneer as most of the shops are closed. He started abusing me for my banging at the shutter and told the shop has been closed. I told I was in an urgent requirement of it and as most of the shops are closed and seeing it half open I knocked at the shutter.

We two ladies were there and that is not a way to treat a customer and specially a lady. He would have just told no why did he misbehaved with us? This is not the first time I am been misbehaved. Many times for change also sales person at this AMUL Parlour has misbehaved.

I request to take disciplinary actions towads such things as it ruins the brands name.

Today i bought the product amul masala chaanch mfg 25/05/17 and expiry date is 180 days 25 nov 2017.
It smelled off and disgusting. Obviously not edible and i have a feeling made out of bad milk for sure. For a consumer to trust in a brand cn just go away in just one mistake surely things were ignored at manufacturing end. Dissappointed.
Please look into the matter and the batch that was made during this time.
By the smell i almost puked it was so off. I wonder what checking are done.