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Amul / GCMMF Complaints & Reviews

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Updated: Nov 17, 2025
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Amul / GCMMF reviews & complaints page 46

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K
Kripa Patel
from Ahmedabad, Gujarat
Feb 11, 2018
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Address: Ahmedabad, Gujarat

Since the price reduction in buttermilk the quality of it is changed. When we used two bags of buttermilk we felt as if the was expired or something went wrong so we had a word with the store people and they refunded the amount. Later on we brought 4 more bags of buttermilk and in the first one itself we felt that the quality is as we use to have it before. The thickness is even half of the one we use to have before and the taste also feels as if it's not made from curd and it's of desi butter of white butter one. We have been using your products since almost 40 years in our house and this is for the first time we have felt unsatisfied. I always gave examples of amul as a brand who serves people without any profit. I hope to get the quality of products we use to get again.
Amul / GCMMF customer support has been notified about the posted complaint.
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    V
    Vipul2018
    from Etawah, Uttar Pradesh
    Feb 7, 2018
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    Address: Dehradun, Uttarakhand, 248001

    I bought amul ghee from big bazar, isbt dehradun and it's pure dalda. There is minimum smell of ghee however no taste of ghee at all. I even went back to big bazar to return it, but the big b manager said that they spoke to amul manager and it's 'perfectly fine' according to them. It's horrifying to even look at it as there are big blocks of dalda that is not melting at all.
    Kindly look into the matter!
    Amul / GCMMF customer support has been notified about the posted complaint.
    Feb 12, 2018
    Cristiano Messi's response
    In the Radha puram, Mathura the sweets shop selling the expiry ice cream manufacturing in October 2017 and selling in less amount like ₹20 ice cream selling in ₹10.This is very dangerous for every person we have leave in this area.
    In the Radha Puram the sweets selling the expiry ice cream manufacturing in October 2017 in less amount like ₹20 ice cream selling in only ₹10.
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      G
      Ginu Arbraham
      from Taliparamba, Kerala
      Jan 28, 2018
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      Address: Bangalore, Karnataka, 560094

      I am a resident from rmv 2 nd stage bangalore. I bought one cone ice cream for my son from a cycle cart. After eating ice cream he fall sick and followed with loose motion and omitting.

      After the incident i fount the label of the amul cone ice cream cover was tappered and mnp was scratched, he had charged &40 per cone.

      Quality was not upto mark and they are selling on different mnp.

      Pfa attached is the photo of the cone which my son had on 26th jan’18, afternoon.

      Kindly don’t sell those wrong product to any one which may lead to life of any individual.
      Amul / GCMMF customer support has been notified about the posted complaint.
      To Amul company
      I am bhuvan Joshi from maa Santoshi traders, motinagar, , Bareilly road Haldwani.
      I am unable to buy and sell any product of Amul because no one of distributor are supplying the product in our area.
      Please do the needful.

      Regards
      Bhuvan joshi
      Mb.no.[protected]
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        L
        Lakhan Narwani
        from Bhopal, Madhya Pradesh
        Jan 25, 2018
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        Address: 390022

        R. K enterprise,
        Shivkrupa,
        112 ambalal park karelibaug,
        Vadodara
        The following distributor r. K enterprise are behaving very rudely... And most of the time not answering any call... And every time when they send amul masti dahi carton in which there should be 24 packets and every time quantity is less than 24... And the amount they want is full amount in rs.. Most of the time only 21 or 22 packets of amul masti dahi they send... The things i order from rk enterprise... They don't send that items and in return they send other items which i don't want.. And in return they say that u now have to buy it.. And on call they are threatening to me that do as u want to do.. We r not afraid of... They aren't replacing expired products...
        Amul / GCMMF customer support has been notified about the posted complaint.
        Amul Milk price quoted at the label is RS 21 Then Y sellers are charging RS 22????????????????????????
        So I request you take action otherwise I will not buy and I will tell to others not to buy Amul Milk
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          J
          jay16179
          from Mahbubabad, Telangana
          Jan 18, 2018
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          Address: Dakshina Kannada, Karnataka, 575004
          Website: amul ghee

          Dear sir/madam,
          I am jaydeep kumar residing in mangalore, karnataka. I had purchased packed amul ghee from spar supermart in which i found adulteration of dalda/wax. I confirmed of dalda/wax as i tried to melt the same in pan but it didn't melted.
          Please send a expert to check the same packed content.

          Regards

          Jaydeep kumar
          Flat c101
          Resotica apt
          Bejai 5th cross, new road
          Mangalore 575004

          [protected]
          Amul / GCMMF customer support has been notified about the posted complaint.
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            V
            from New Delhi, Delhi
            Jan 9, 2018
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            Address: New Delhi, Delhi, 110085

            Hi,
            I running my shop in rohini sector 24 pocket 18, delhi 110085.

            My shop is new, recently i started to keep the milk in my shop, the distributor name manoj mobile no.[protected]. He is extra charging of rs.1 on 1ltr tond milk, also he is mis behaving with me, he said he will not supply milk to me.

            Please look into this matter and resolve my complaint asap.

            Thanks and regards
            Vimal

            [protected]
            Amul / GCMMF customer support has been notified about the posted complaint.
            AMUL CHEESE cubes purchased were infected with fungi and when informed to AMUL company, they were least bothered. Shameless people. Such a response was not expected from BIG brands
            I found small hairs in Amul cream.i totally waste my money in it.
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              S
              Sarbjit Matharoo
              from Delhi, Delhi
              Jan 9, 2018
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              Address: New Delhi, Delhi, 110019
              Website: Amul ghee

              I bought 1 kg amul pure ghee pack from easy day, i am a club member of this group, this product is of very low standard have some white hard stuff in it, very poor taste and smell. I will rather through this pack instead feeding anyone..: it looks like venum... Some unknown stuff is feeded to us by this renowned companies

              I even thought it may be due to low temperature and tried to reheat it to fix the issue of smell and taste but in vain.. It stinks. I know how pure ghee smells it looks like they have added white greece or other lubricant in it or added some cheap vegatable oil or died animal stock

              Save urself
              Amul / GCMMF customer support has been notified about the posted complaint.
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                N
                Nayan Dhanak
                from Surat, Gujarat
                Jan 2, 2018
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                Address: Ahmedabad, Gujarat, 380008

                I am a consumer for amul sbi prepaid card and use to last 12 month and in ahmedabad maninagar uttam nagar franchise suddenly said we are not accept sbi amul card without any prior informe to regular customer i have attached snap for said franchise kindly action about this franchise..

                My amul card no is[protected]

                And very risky behave with everyone
                Amul / GCMMF customer support has been notified about the posted complaint.
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                  A
                  Amit Verma1980
                  from Mumbai, Maharashtra
                  Dec 31, 2017
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                  Address: Mumbai City, Maharashtra, 400094

                  I have purchased amul butter scotch ice cream cones from a retailer shop in anushakti nagar colony. These ice creams were manufactured in dec 2017 and to our surprise dry fruits in all cones were heavily infected with fungus. I have left all cones with retailer with a note to pass this message to higher authority. Dear amul do not fool people with all cramps with big brand name.
                  Amul / GCMMF customer support has been notified about the posted complaint.
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                    R
                    Ravindra Kishor Bisht
                    from Ahmadnagar, Maharashtra
                    Dec 24, 2017
                    Resolved
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                    Resolved

                    On 13 november 2017, i bought a amul malai paneer (Batch no. Sae2951; packed 22 oct 2017) from a local vendor. But when i used it i found its taste bit different (Bitter). I contacted amul's customer care (Complain no. 19222) to file a complain. Few days back when i contacted again to the amul's customer care they told me the status of your complain is closed. Neither the amul officials called me nor they replace the product.
                    Jan 6, 2018
                    Complaint marked as Resolved 
                    At last they replaced the defected product. But it took 1 month and 20 days.
                    Amul / GCMMF customer support has been notified about the posted complaint.
                    Dec 24, 2017
                    Updated by Ravindra Kishor Bisht
                    On 13 November 2017, I bought an Amul Malai Paneer (batch no. SAE2951; packed 22 Oct 2017) from a local vendor. After using it i found its taste a bit different (Bitter). I contacted Amul's customer care (complain no. 19222) to file a complain. Today when I tried to know the current status of my complain they told me the status of your complain is closed. Neither the Amul officials called me nor they replace the product.
                    In response to my complaint, I got a call from AMUL On 26 Dec 2017 that they will provide me a new packet of Amul malai paneer. Still I am waiting for the item.
                    Finally I got the replacement.
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                      I
                      Inder P
                      from Noida, Uttar Pradesh
                      Dec 22, 2017
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                      Address: New Delhi, Delhi, 110092

                      Just bought amul lassi form amul outlet at old Delhi Railway Station on platform no. 6, he sold me the seal broken lassi packet, I complained about it, and told me that it comes like this, and packets are tempered and shown me, and argue that during transport it load, unload at total 4 places so that the seal (inner one) after opening the round white cap broke up. The quality also was low and I suffered sputum cough after drinking that. That's a serious issue, look into this.
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        R
                        rajvee
                        from Anand, Gujarat
                        Dec 15, 2017
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                        Address: Anand, Gujarat, 388001
                        Website: [email protected]

                        Resp sir,
                        As per subject i would like to inform you that one of our close relative going to bakrol dudh mandali at po. Bakrol, ta. Anand, dist. Anand, for submitting their gir cows milk to dudh mandali at 19:45pm, but administrator (Secretary) had refused to take it, as we know their notice board showing timing up to 19:45pm. Their staff & secretary had says we had get sample after deadline time, but we had seen sample time 19:45pm on printed registered, now how both time same? If time for collection is 19:45pm, then sample time should be 19:46pm not 19:45pm. After so many argument of above facts they had strongly refused to get it & says if you argue more we will not collect your milk now on wards. My relative faced problem of waste out milk & loose their days income of around 450/-rs. If such irresponsible administration existed then how will poor men come up. So please look in to matter seriously & do needful urgently. All member had same complaint as i had.
                        Hope for better anticipation from your side.

                        Vasava ramesh
                        [protected]
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          N
                          N Srinath
                          from Delhi, Delhi
                          Dec 13, 2017
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                          Address: New Delhi, Delhi, 1100q0
                          Website: Amul Ghee

                          I my husband has the habit of buying the carton instead of tin we brought home the pure so caed the reputed company by verghese the great ghee by giving lots of money from vasanth kunj ambience mall big bazar that was 495 grams r nearly 500 ml.
                          Started consuming it while we heated the solidified ghee it would take more than one minute in microwave after it melted the dalda r vanaspati would float in top the rest of the ghee would settle down and we can't separate the hydrogenated ghee i say let alone consumption it became very difficult to stand the smell of it.
                          Cow ghee is yellow in colour and buffalo ghee is white in colour so the dalda hydrogenated ghee gels with it, it becomes easy to mix it up with the ghee to enhance the quantity by adding the same what a shameful work and what's the reputation of the company what nonsence is this reputation fame and all the efforts of the great verghese is gone for a fix very shameful i say we are from army i want this thing to be known by you people and all the public outside army area so i am persistently writing about it
                          Thanqu
                          Nanditha srinath
                          W/o major general n srinath
                          P90b shankar vihar delhi cantt
                          110010 mobile [protected]
                          Amul / GCMMF customer support has been notified about the posted complaint.
                          Shashi kala Sharma from Allahabad... student...in the morning i purchase amul milk of rs 10..when i put this mil to heat ..i see what i show in above picture and vedio..thanks pls take this complain in action..
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                            R
                            Rpdkamla
                            from Brahmapur, Odisha
                            Dec 12, 2017
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                            Address: New Delhi, Delhi, 110007

                            We sell retail dairy products shop in kamla nagar. We sell amul as well as other companies milk on our shop. But now the distributor is causing us the problem by saying us that we can't sell other companies milk on our shop. Is it your company policy that any retail shopkeeper who sell amul milk can't sell other companies milk on his shop. Kindly reply
                            Amul / GCMMF customer support has been notified about the posted complaint.
                            Batch: BK 26AE
                            Milk adulterated with water.
                            Too dilute.
                            Such adulteration of full cream and toned milk occurring since 1st December
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                              R
                              Rrahul Jaaiin
                              from Noida, Uttar Pradesh
                              Nov 26, 2017
                              Resolved
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                              Resolved

                              Address: 110092

                              We bought 2 kg full cream amul milk on 24 oct’17 and after boiling milk splitted, so we logged complaint and shared batch no also, post this we got call and assured that it will be taken care and guided us to collect the fresh milk from retailer and submit empty packet to him. We followed the same but supplier has not approved retailer to provide us fresh milk, post this customer care team told us that with in 4-5 days the concern will be resolved but even after more than a month, there is no solution provided, now no one is replying, i am afraid which kind of service is being offered, tweet couple of times but till now no one has even acknowledged the concern.
                              Nov 26, 2017
                              Complaint marked as Resolved 
                              Just found the complaint has been marked as resolved, howcome?? It has not been resolved yet and due to this I have highlighted it here in this forum.
                              Amul / GCMMF customer support has been notified about the posted complaint.
                              Nov 26, 2017
                              Updated by Rrahul Jaaiin
                              Just found the complaint has been marked as resolved, howcome??

                              It has not been resolved yet and due to this I have highlighted it here in this forum.
                              Not given milk by distrebuter.
                              Still waiting for resolution of complaint, it’s already been 2 months and concern is not resolved yet.

                              How long Amul need to provide solution?
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                                N
                                Nanditha Srinath
                                from Delhi, Delhi
                                Nov 24, 2017
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                                Address: New Delhi, Delhi

                                I really am very dissatisfied about the quality of the amul ghee which i bought from the ambience mall vasant vihar though the money is outrageous on the carton the quality is awful and it's very shameful as we transfered the ghee to the other container of ours and started consuming in this winter ghee solidifies quickly but this amul ghee takes 1 minute in the microwave oven to melt but desi ghee as a matter of face the outer layer solidifies but rest are in liquid form and taste is heavenly,
                                But this amul ghee smells bad tastes bad as well if the spoon is left in the container thst gets stuck in such a way that with the spoon the container comes with it together.
                                Very very unhappy about this adultery and now scared to buy any of the amul products in delhi
                                Nanditha
                                New delhi
                                Amul / GCMMF customer support has been notified about the posted complaint.
                                Nov 24, 2017
                                Updated by Nanditha Srinath
                                https://www.consumercomplaints.in/amul-dairy-amul-ghee-c1786194
                                Nov 24, 2017
                                Updated by Nanditha Srinath
                                https://www.consumercomplaints.in/amul-dairy-amul-ghee-c1786194
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                                  kamal_20borah
                                  from Jorhat, Assam
                                  Nov 20, 2017
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                                  Address: Jorhat, Assam, 785005
                                  Website: [email protected]

                                  02.10.17 ko maine amul company ko eak complain diya tha ki mere kuch amul taza 200 ml pckts mae sae worms nikal rahe hae. Mere paas unka reply v aaya ki unka representive mera yae problem solve kar dega or exchange kar dega but avi kuch dino pahele lagbhag 1 month baad unka representive call karkae bolta hae ki aap wo dmg packt humko wapas kar dae aur uske badle new pckts lae jaaye.
                                  But mae 1 mahine baad wo kide lage hooue pckt kahan sae la kar doo. Ab wo kahate hae ki. Dmg pckts nahi dene par wo replace nahi karenge,
                                  Ab aap log hi bole yae khan possible hae aur kya yae amul company ka manmani nahi hae. Yaemilk mae aur mera pura family with my daughter last 8-9 years sae use kar raha hoo.
                                  Unko bheja mail copy v aapko attach kar raha hoo plz look into the matter and do the needfull.

                                  On tue, 03 oct 2017 16:03:23 +0530 "kamal borah" wrote
                                  product - amula taaza

                                  Batch - sae1741

                                  Mfg date - 24.06.17

                                  Size - 200ml

                                  Add..- jorhat, assam,

                                  Cont.. No - [protected]

                                  Total no pkt - 18







                                  On tue, 03 oct 2017 13:52:57 +0530 "customer care" wrote





                                  #mailmsgbodycontainer @page { margin: 2cm }

                                  #mailmsgbodycontainer p { margin-bottom: 0.25cm; line-height: 120% }

                                  #mailmsgbodycontainer a:link { so-language: zxx }







                                  Dear customer,





                                  Thanks for contacting customer service department, your complaint will be duly noted and action will be

                                  Taken on the same.





                                  Please provide the below details to log the complaint.

                                  Product name:

                                  Packet size:

                                  Batch no:

                                  Mfg dt:

                                  Address:

                                  Contact no:

                                  Total no. Of packets :

                                  Thanks & regards,



                                  Amul team

                                  — original message —

                                  From: "kamal borah"

                                  To: [protected]@amul. Coop

                                  Cc: [protected]@amul. Coop

                                  Date:[protected]:40

                                  Subject: worms in amul taza liq 200ml pack
                                  Dear sir/madam,

                                  Mae amul taza last 8 saalo sae use kar raha hoo, but jab aaj maine subah eak new crtn khola jiska mfd
                                  Date hae 24.06.17. Usme itne sare worm lage the ki kya batau.
                                  Sare pics n videos mae aap logo ko bhej raha hoo.

                                  Kamal borah

                                  [protected]
                                  Amul / GCMMF customer support has been notified about the posted complaint.
                                  Nov 24, 2017
                                  Updated by kamal_20borah
                                  yet know no reponse from company
                                  I was purchasing milk but your distributer is selling milk more than the mrp rate. When I asked him why he is doing so he told that milk is coming from Siliguri that's why I am selling. The shop is in front of state bank learning centre in kala bhawan market. Look into the matter otherwise I will go for consumer form.
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                                    G
                                    gourav yaduvanshi
                                    from Piro, Bihar
                                    Nov 17, 2017
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                                    Address: Jaipur, Rajasthan, 302006

                                    Manniyay mahodya ji ham aap say kuch attty mahatvpurn vishay per charcha kerna chahatay hay ki

                                    Aap ka dealer jiska name pradeep ([protected]) hay aapki company ka name vilkul mittty may mila dayna chahatta

                                    Kiyoki yay vyaykty hamaray doodh valay ankal say baddy hi battmijy say baat kerta hay air dhamki daytta hay dhood nahi chaiyay too band ker do

                                    Ajab jamaana aayaa hay aaj consumer nahi shopkeeper mara ja raha hay

                                    Balajy traders kartarpura vijay nagar jaipur
                                    Amul / GCMMF customer support has been notified about the posted complaint.
                                    Distributer supply is very bad for the retailer and the way of talking of distributer was very bad so please take action and reply me on this no-[protected]
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                                      Anjana Kalal
                                      from Gadhada, Gujarat
                                      Nov 13, 2017
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                                      Address: Vadodara, Gujarat, 390016

                                      Hello sir, this is to inform u tht one o[censored]r distributor named sandeep bhai selling products in gorwa area of vadodara does not provide bills nd take more money thn distributor rate, as if my dad had quarrel with him for bill so he started using bad languages so we request u to have proper action against him. We r small shop keepers we want to give gud products to our customers but some o[censored]r distributors think tht they r king in this field and react like king so i went to remind u tht consumer forum does not allow anyone to be king here so plz kindly take some action for it or else i hv many options for it.
                                      Amul / GCMMF customer support has been notified about the posted complaint.
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                                        A
                                        Arvindchary
                                        from Hyderabad, Telangana
                                        Nov 12, 2017
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                                        fraud internships at gcmmf (amul) hyderabad.

                                        Address: Hyderabad, Andhra Pradesh, 500015

                                        I am arvind, a student from b-school.

                                        Problem:- an employ named bharath desham with designation:-tsi-territory sales incharge (North zone) & ph. No:-[protected] from gcmmf (Amul)- hyderabad has hired me for an internship program in the month of may[protected] and made me work for him for solid 2 months[protected] to[protected]. After completion of my internship, he refused to provide a certificate. He has been postponing...
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