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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
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Amul / GCMMF reviews & complaints page 48

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D
dedlc north
from Peravurani, Tamil Nadu
Sep 8, 2017
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Address: Chennai, Tamil Nadu

I purchased amul mango srikant from amul retail shop cmbt, koyambedu, chennai. Cost rs 95/ on 6/9/2017 in the morning. After went home i opened
In the same day at 11 a. M. It is spoiled and watery. Manufactured in the month of may 2017. So many times i purchased from this shop, i got good srikant only. This time they sold spoiled one. It is the main center (Chennai bus terminus) shop. Kindly take care to sell good
S. Prasanna devi,
Mob [protected].
Address:
4a, ellutukaran street,
Kaladipet, chennai 600019.
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    S
    Sahil Niswal
    from Mathura, Uttar Pradesh
    Sep 6, 2017
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    Sir iam retailer of amul milk products but last few weeks delivery man is giving me leakage packs of milk and saying that is not my mistake its default of company, so complaint them and distributor of my area is not listening my request. Last day 12 ltr milk was leaked from packaging and anyone is not listening me and he says that if you want to sell milk so sell like this way only if you
    Are not satisfy so you not sell my milk. My distributor name = virender and delivery boy =anurag area=indirapuram&kaushambi and your toll free no is not work properly. I want refund my money. Date 20august2017. My contact no.[protected]
    Amul / GCMMF customer support has been notified about the posted complaint.
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      V
      Vickybhai
      from Rajkot, Gujarat
      Sep 4, 2017
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      Address: 370001
      Website: Amul parlour

      Hello sir,
      As im aam admi from bhuj kutch gujrat
      Im having complain dat as i brought a amul milk pougt of mrp 11. They charge rs.13
      Den i brought amul milk of mrp 20 they brought rs.22
      Means they r charging 10%extra on mrp..
      Its worth??? Den r cheating their brothers n sisterss...
      Plz take proper action agains dem or plz inform dhem to take proper rate.
      Amul / GCMMF customer support has been notified about the posted complaint.
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        B
        Brooklynzeus2003
        from Surat, Gujarat
        Sep 2, 2017
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        Address: Panchmahal, Gujarat, 382021

        Recently i went to buy milk and the person asked for 27 rs when the M.R.P. Was 26 rs. The person told me that if you dont buy it on center time means morning 6 and evening 4, they will charge you 1 rs extra. Now if i am not wrong govt rules says no one can asked you for more money than m.r.p. So take steps and fine and jail all this culprits.
        All shops in kalol, gandhinagar in the state of gujarat, there is same issue. Location if you wanna check: visat dairy, raghuvir chaukdi, kalol dist. Gandhinagar, gujarat pincode 382721. Lets see how fast i can see the solution. Fining the complain
        Amul / GCMMF customer support has been notified about the posted complaint.
        We purchased a 1kg of packed amul masti curd on 1st September 2017 from dairy shop in Naranpura . However, on cutting open the pack for use the next day, 2nd September - we found that the manufacturing defect in curd. Curd is in liquid form(buttermilk).

        milk prices, been charged extra - Comment #2839413 - Image #0
        milk prices, been charged extra - Comment #2839413 - Image #1
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          D
          divyang bhalala
          from Coimbatore, Tamil Nadu
          Sep 2, 2017
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          Address: Surat, Gujarat, 394101
          Website: www.amul.com

          Reapected sir,

          My amul parlour - aakruti parlour 9- aakruti hights, opp - maharaja farm, nr uttaran power house, motta varachha surat is already going on,
          But your authorise distributor has been given another franchise just near within a range of 300 miter area in shivdhara high rise,
          I have already complain in distributor and companies manager also but they have no response regarding this missbehaviour,
          And this is against rule of compani so please give me right solution and expected reply.
          Amul / GCMMF customer support has been notified about the posted complaint.
          Sep 02, 2017
          Updated by divyang bhalala
          My contact no is - [protected]
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            P
            pandyanp77
            from Mumbai, Maharashtra
            Aug 28, 2017
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            Address: 380052

            I live at memnagar 380052 and a shop (મિલ્ક કોર્નર, સુખસાગર ફ્લેટની બાજુમા, ડ્ાઈવ રોડ મેમનગર) sell milk products at rs 1 extra on mrp as cooling charges. I have complained to govt. Department, but still no progress... If you don't give them extra money they dont sell.

            I have checked with people living around this shop. They either avoid buying from this shop or they have to pay extra money. This is daily incident happening with all residents. This shop name is milk corner, utsav flats, near sukhsagar flats, drive in road, memnagar, ahmedabad 380052.
            Amul / GCMMF customer support has been notified about the posted complaint.
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              R
              Reshmi Dutta Sarkar
              from Kolkata, West Bengal
              Aug 27, 2017
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              Address: 700053

              Today all three milks i received were bad, as i heated them got cut, i did not open the third one as it will also get cut as it did not solidify in deep fridge. It's nearly 60 rupees milk got spoilt and it's happening frequently. It became very difficult to serve my kid and family tea and milk, the delivery man delivered it at 7.30 am and within half hour it was found spoilt and stinking. I hav kept one out of three packets intact for verification. I think proper maintenance of the factory is not been made. Even the taste of the milk has deterioted. Need to look into this factory. I want an immediate response as milk is an essential component to and it is detoriting, consumers r fooled by wrong dates been printed, manufacture if 27 today then how it got spoilt may hav been made after midnight, the quality of the product is questionable.
              +2 photos
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                S
                Sush_J
                from Vasai-Virar, Maharashtra
                Aug 26, 2017
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                Resolved

                We purchased a 400g of packed amul masti curd on 24th aug 2017 from dairy shop in vasai west. However, on cutting open the pack for use the next day, 25th aug - we found the greenish-black fungus on the curd surface, unsafe for consumption.
                We have photo evidences of the curd seen along with the details on date of packaging, batch no etc. We have returned the carton to be returned to amul for resolution.
                Along with the refund, we request delivery of safe and hygienic products
                Jun 23, 2025
                Complaint marked as Resolved 
                Amul did NOT take any steps. I was provided refund. AMUL needs to be informed of the quality issues with their products
                Amul / GCMMF customer support has been notified about the posted complaint.
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                  H
                  Hardin
                  Aug 26, 2017
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                  Address: 364740

                  Hello,
                  I am from Village named Dhasa, Dist. Botad, Ta - Gadhda. We are facing this issue since long time. This regarding Amul product's price. Here All Retails of Amul Milk takes one ruppee more than printed price. I have complained them too many times but their answer is 'They take cooling charges'. As per my knowledge No one can charge more than MRP.
                  Please do needful and solve complaint.
                  Thanks.
                  Amul / GCMMF customer support has been notified about the posted complaint.
                  Manufacturing defect in Amul masti dahi

                  shops taking price more than mrp - Comment #2839461 - Image #0
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                    H
                    Himalay nagpal
                    from Vapi, Gujarat
                    Aug 15, 2017
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                    Address: Gandhinagar, Gujarat, 382428

                    There are 2 amul branches near my home..1st near indira bridge and 2nd branch is in hansole, ahmedabad. Today (15 aug 17) i purchased 6 packets amul milk like everyday (But today from hansole amul branch).. But they talk me very roughly just because of exchanging 5 rs bad note.. I was ready to exchange that note in their 1st attempt, then also she (40-45 yrs lady) is taunting and mainly shouting at me that — customers like you only misbehave with us because of this note. I felt very very bad.. I told her gently to mind her tongue, i am exchanging your 5 rs its not a big issue that you are shouting... But she didn't realised her mistake. As their are lots of men surrounded with her, so her voice become more loud after that.
                    This hansole amul branch is opened shortly few weeks back.. But i experienced their behaviour is awful.. Very insulting.. My issue is not 5 rs, please understand, their behaviour and way of talk is undigetable seriouslly, and i mentioned all this in very short. Its a humble request that in your way please warn them that kindly talk nicely to customers so that any other customer did not feel this kind of insult because of so small thing.
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      O
                      Oza Pramod
                      from Mumbai, Maharashtra
                      Aug 15, 2017
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                      I got a pouch of 400 ml amul tazza instant of 500 ml amul tazza on saturday date 12th august 2017
                      Your customer care no also not working
                      I have your #. Manager no mr sandeep bradeji they told me that you make that pouch this type of answer not acceptable this happens in mumbai.
                      Name:- pramod o. Oza
                      Cont. [protected]
                      Dahisar (West)
                      [protected]@gmail.com
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        M
                        mahesh dari
                        from Surat, Gujarat
                        Aug 13, 2017
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                        Address: Junagadh, Gujarat, 362266

                        Hello,

                        Amul agency and shops takes 1 rs more on 500 ml milk pouch and 2 rs more on 1 litter pouch. It is very costly to common people. You already known about this so if you want to needful to common people then stop these types o[censored]nauthorized charges.

                        Also we asked for why you charge this type of charges they replied us because of storage of milk charge and electricity charge which was not paid by the company that's why we decide to takes one rupees more on half litter of milk and 2rs on one litter.

                        I hope you are understand the issues and needful to our india and our city.

                        Area : veraval, gir somnath
                        Pin : 362266

                        Thank you in advance
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          J
                          juhigulati25
                          from New Delhi, Delhi
                          Aug 9, 2017
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                          Address: Gurgaon, Haryana, 122101

                          Pathetic customer service and low quality food products availability in Big Bazaar Amul
                          Purchased cheese block a month back which was full of fungus and not expired.
                          Posted on twitter but still waiting for resolution. Just got a single call from Amul franchise regarding replacement of cheese block with cheese slice, you people think customers are fool.
                          Replacing is not a solution. I think you people will be only serious until n unless a case will be filled for unhygienic and infectious product availability in so called Modern Stores like Big Bazaar and a big brand like Amu
                          +3 photos
                          Amul / GCMMF customer support has been notified about the posted complaint.
                          Aug 09, 2017
                          Updated by juhigulati25
                          Purchased on 27 June from Big Baazar
                          Sir the big complaint is that every week I buy amul kool coffee but it is hot not chilled shopkeeper told me that coke put their products in fridge and put out amul all products so there is only sale of coke there is so much rush in shop of that
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                            R
                            Rajeshneb
                            from Chandigarh, Chandigarh
                            Aug 6, 2017
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                            Address: Amritsar, Punjab, 143001
                            Website: www.amul.com

                            I yesterday purchased amul afghan dry fruit party pack from a shopkeeper who is a retailer of m/s g. B. Enterprises, amritsar. The brick was supposed to have dry fruits but it was mere plain and it didn't have any sign of dry fruits. The details are as below:

                            Batch no. : sre 190.114
                            Packed : 09 jul' 17
                            Size : 750 ml
                            Mrp : 220.

                            I want replacement.
                            +2 photos
                            Amul / GCMMF customer support has been notified about the posted complaint.
                            I have purchased amul milk 3 pouch Amul Gold yesterday from Sona cross road from Ayush akshra but today all 3 pouch found messy.

                            Kindly request you to do needful.

                            We have prepared tea but tea also found messy.

                            Looks like milk having dust.

                            I talked to dealer but he said pls complaint to Amul cust care. They will do needful
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                              R
                              raah
                              from Ahmedabad, Gujarat
                              Aug 1, 2017
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                              Address: Ahmedabad, Gujarat, 382345

                              I marked that every where i purchase amul milk, buttermilk a retailer take an extra rupees from me for example i bring amul taza mrp is 20 rupees but retailer charged me 21 rupees and when i bring buttermilk mrp 10 then retailer charged me 12 rupees please do something against retailer so people are live good otherwise if we do something then tell us don't take law in your hand what is rubbish yaar...
                              Amul / GCMMF customer support has been notified about the posted complaint.
                              Dear sir,
                              With respect to the above subject I would like to inform you that I have found housefly twice in different packets of amul taaza milk pouch of 500 ml today and a day before.
                              Plz take care of quality otherwise we have to STOP USING AMUL PRODUCTS.
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                                A
                                Anj Desai
                                from Mumbai, Maharashtra
                                Jul 30, 2017
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                                Address: 400101

                                Sub standard quality, unpleasant taste. Complained at their e mail id given on container, absolutely no response... Again sent mail to higher authority... No response at all... Called up at [protected]... Phone no. Is wrong, it gets disconnected... Big company deceiving their customers... Batch no. Vfe 2251... Also has purchase bill rs 98/- jago grahak jago... Grahak is aware, but companies are not responding at all.. What to do???
                                Amul / GCMMF customer support has been notified about the posted complaint.
                                Today 11/08/2017 i have purchased amul gold milk in that i the date is of 12/08/2017...
                                So how can v belive that u r providing us a fresh milk...

                                amul shrikhand amrakhand 500 gram - Comment #2816346 - Image #0
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                                  J
                                  Jai hind jai bharat
                                  from Vadodara, Gujarat
                                  Jul 28, 2017
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                                  Address: Ahmedabad, Gujarat, 380051

                                  One of your retailers is selling a gold amul packet of 1/2 kg @ rs. 29 which is rs. 1 extra from the mrp. On being asked the retailer told me he has purchased the said packet @ rs. 26 from the company and he will get nothing selling the same @ rs. 26. When i argue that the other retailers r selling it on mrp rate then he submissive ly told me he is charing rs 1 rupees extra for calling. Please enquired and take the necessary action against him at the earliest.
                                  Amul / GCMMF customer support has been notified about the posted complaint.
                                  Halo sir, we have a milk bush and a smell after the milk is heated
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                                    F
                                    Fazalabbas
                                    from Rajkot, Gujarat
                                    Jul 25, 2017
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                                    Address: Amreli, Gujarat, 365560
                                    Website: [email protected]

                                    Sir i have been eating your varieties very long time and I know your goods are famous in all over Gujarat but today an incident happened with me..i get shocked to seeing it... when i was eating your ice cream at that time there was silver color wire which was eaten by me.. I pulled out from mouth and check it ...that was silver in color...i was worried it if that incident will be happened with any child so it might be dangerous...i will send the picture of all this incident.
                                    +4 photos
                                    Amul / GCMMF customer support has been notified about the posted complaint.
                                    There is no service of your amul retailers in this area... No one is providing service in our area... Even no salesman of your company is providing stock... Do needful in this regard
                                    Rice in Amul cow's milk packet.
                                    There are more than 50 rice grains in it.I have attached a picture and i can provide if needed.
                                    More details:

                                    https://twitter.com/Geetikakapoor11/status/[protected]

                                    https://www.facebook.com/photo.php?fbid=[protected]&set=pcb.[protected]&type=3&t...

                                    dangerous incident amul ice cream - Comment #2812551 - Image #0
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                                      S
                                      Sudhir Porwal
                                      from Agra, Uttar Pradesh
                                      Jul 25, 2017
                                      Resolved
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                                      Resolved

                                      Address: Dehradun, Uttarakhand, 248001

                                      I have purchased a 1 ltr amul ghee pack from dehradun with the following details.
                                      Packed - 25 apr 2017
                                      Mrp - rs 470/-
                                      Batch - gae1151
                                      The ghee quality seems to be different. This ghee is not melting. It has to be heated for much longer duration for melting. If you rub it between your hand, it will not melt and remain sticky on the palm like wax. I am sure it is not pure ghee and adulterated with wax.
                                      I contacted amul via email [protected]@amul. Coop and toll free also. But received no response yet.
                                      My trust on the company is shattered.
                                      Jul 27, 2017
                                      Complaint marked as Resolved 
                                      Representative from Amul Co. contacted me and checked the product. It was found that the product is not fake but it is due to some manufacturing fault. It was a quality control issue and not adulteration. I hope he is right.
                                      Amul / GCMMF customer support has been notified about the posted complaint.
                                      Jul 27, 2017
                                      Updated by Sudhir Porwal
                                      Representative from Amul Co. contacted me and checked the product. It was found that the product is not fake but it is due to some manufacturing fault. It was a quality control issue and not adulteration. I hope he is right.
                                      There is no service of your amul retailers in this area... No one is providing service in our area... Even no salesman of your company is providing stock... Do needful in this regard
                                      I have purchased cow ghee from big Bazar. Two packets of half kg.
                                      When I opened one packet and used. It is found different in test and also colour is bright white. Also observed adverse impact on health.
                                      I have stopped it's usage for further investigation.
                                      B. No.PAE 1311
                                      PKD 11 MAY 17
                                      Amul ice me kanch ka tukda nikala

                                      amul pure ghee adulteration - Comment #2806260 - Image #0
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                                        R
                                        RizviMS
                                        from Allahabad, Uttar Pradesh
                                        Jul 18, 2017
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                                        Address: Anand, Gujarat, 226001
                                        Website: www.amul.com

                                        This is my painful duty as responsible citizen to inform you that yesterday i bought your product from a provisional store at jopling road, lucknow. As soon i opened it i got numerous deceased ants floating over there. One couldn't expect such outcome from a reputed company product when someone is using amul's products for years - milk, butter, bread, spiced buttermilk, cheese etc and has trust on reputed company but this episode i know how to react
                                        Amul / GCMMF customer support has been notified about the posted complaint.
                                        I am purchased amul cheese butter today at professor chowk, savedi, ahmednagar, Maharashtra.
                                        I think these is not original product. It was duplicated with mix with plastic.
                                        These is unhealthy product.
                                        Please take necessary action

                                        masti spiced buttermilk - Comment #2799957 - Image #0
                                        masti spiced buttermilk - Comment #2799957 - Image #1
                                        I have purchased cow ghee from big Bazar. Two packets of half kg.
                                        When I opened one packet and used. It is found different in test and also colour is bright white. Also observed adverse impact on health.
                                        I have stopped it's usage for further investigation.
                                        B. No.PAE 1311
                                        PKD 11 MAY 17
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