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Amul / GCMMF Complaints & Reviews

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Updated: Mar 30, 2026
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Amul / GCMMF reviews & complaints page 48

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S
Swati Pisal
from Pune, Maharashtra
Sep 19, 2017
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Address: Pune, Maharashtra

Hi,
I had purchased amul cheese packet with checking of mfg date, within few days i found it was smelling badly and even the cheese slice wasn't coming out from the cover paper.
Product details are below.
Product name:amul cheese
Packet size: 10 cheese slice
Mfg dt: 3/7/17

I have complaint about this to amul company but not received any positive feedback.
Amul / GCMMF customer support has been notified about the posted complaint.
Ganesh Cool Drinks, Near Dr. Rao Bungalow, Dombivli East, Thane District, Maharashtra 421201 has been overcharging me on Amul Chas, whose MRP is Rs.11 and he charged Rs.12, saying that the extra 1 rupee is for cooling charges. This is outrageous. The vendor, being monopoly, is also rude... There are no alternate vendor for many of the products.
Today i bought two curd boxes in which MRP price of 15 each but the shop owner sold it for 17 each by asking amul distributer is over charging.
We are not over charging any of Amul products..
They guys charge on everything..
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    R
    rumple
    from Pune, Maharashtra
    Sep 18, 2017
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    Address: 411048

    This is not a complaint. Because there is no forum for appreciation of your product, i'm utilising this complaint forum to tell you that amul frostick is the best product you have manufactured till date. It beats foreign-made ice cream in flavour, quality, richness, and price by a long margin. I use this to reward myself for not drinking alcohol. It has since killed my urge successfully. And, it has worked. Godbless. Thank you.

    Col randip sahu (Retd). Mob#[protected].
    Amul / GCMMF customer support has been notified about the posted complaint.
    Sep 18, 2017
    Updated by rumple
    This is not a complaint. Because there is no forum for appreciation of your product, I'm utilising this complaint forum to tell you that Amul Frostick is the best product you have manufactured till date. It beats foreign-made ice cream in flavour, quality, richness, and price by a long margin. I use this to reward myself for not drinking alcohol. It has since killed my urge successfully. And, it has worked. Godbless. Thank you.

    Col Randip Sahu ( Retd ). Mob#[protected].
    I recently purchased amul pronounced to be pure Desi Ghee from Retail store in sector 46, Gurgaon. Ghee seems to be mixed with WAX( we tasted it) and it's 100% wax. WAX even stays at low heat. Please take required actions otherwise same will be reported to FSSAI.

    Regards
    Manjot
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      C
      CA Amit Bhasin
      from Delhi, Delhi
      Sep 16, 2017
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      Address: New Delhi, Delhi, 110034

      I brought 4 liters of amul toned milk packets on 21.08.17 but found them ejaculated on boiling. I called customer support and got the complaint registered via complaint no. 14836 and it was mentioned that i will get replacement within 7 days but now its going to be a month and no replacement received. Coustomer support is not even picking up the phone now.
      Amul / GCMMF customer support has been notified about the posted complaint.
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        V
        vishal rajbhar
        from Mumbai, Maharashtra
        Sep 15, 2017
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        Address: 400081

        Dear sir,
        I am a seller of milk and i also sell products of amul but due to same bad responce from the area sales manager i have got some loss, such as

        1-damage is not accepted.
        2-salesman dont take order on my shop,
        Alway i have to give order on phone.
        3-distributor dont pick up phone call.
        4-i have some of total 2000 rs damage which is not taken back yet, previous damage product i have thrown in dustbin because it was not taken back.

        My complaints are.

        1-i have also seen that sales man takes order shop next to me but didnt visit my shop.
        2-sales man said that we dont accept damage products you should take the products after checking, but when i was receiving the product today i saw rasberry dolly was melted hence i was returning that product because i cannot afford the loss.
        Hence your salesman sandesh taken all the order back and didnt gave me the products which i have ordered.

        Such behaviour of your salesman will lead to a emmencive effect in market.

        Kindly provide me the solution of this problem, i have attached my documents along.

        Regards,
        Shyam dairy
        # [protected]
        Shop no 4
        Mulund siddhi
        Co-op society ltd
        Mhada colony near eastern
        Express highway
        Mulund east 400081.
        Amul / GCMMF customer support has been notified about the posted complaint.
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          M
          misbahkhan
          from Ahmedabad, Gujarat
          Sep 15, 2017
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          Address: 380055
          Website: www.amulonline.com

          I have been ordering amul products since months and every time i order lassi they send me last dated lassi and i had even registered complaint against it by calling the customer service but no action has been taken. This time again i ordered for two pack of amul rose lassi and they have sent me one broken lassi pack which i returned to the delivery executive immediately and wen i checked the other pack it was last dated and even the pack was puffed. My order no. Was [protected] from email id [protected]@yahoo.in. This is very disappointing and the service has been very poor even after so many complaints.
          Amul / GCMMF customer support has been notified about the posted complaint.
          I have purchased Amul milk chocolate recently. It seems that the taste of the product has declined.
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            S
            Surjeet Singh Sagar
            from Mathura, Uttar Pradesh
            Sep 14, 2017
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            Address: Agra, Uttar Pradesh, 282007

            Dear sir i am surjeet singh from agra i am a shopkeepar my shop name abhi departmental store in sector 4 awas vikas colony sikandra agra i have sell amul product last 6 years as milk, butter milk, dahi, butter, paneer etc
            My distributer name as baghel milk house in sector 4 he is said to me purchase amul cooling freezer and company give me 1000 per month to five month so i will purchase the cooling freezer last year june 2016 but my distributer till date not givien the amul scheme
            Many time i talk to distributer pls give my scheme who refuse to me and say i have no schme by amul company and last time give me contect no. Amul officer mr saurabh singh in agra [protected] i am talk to mr saurabh but he is say i dont know what the amul scheme
            So sir pls action of this complaint as soon as by the way i am going to consumer court my contact no [protected] email [protected]@gmail.com
            Thanks
            Amul / GCMMF customer support has been notified about the posted complaint.
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              S
              solanki vijaykumar
              from Anand, Gujarat
              Sep 13, 2017
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              Address: Anand, Gujarat, 388325

              Respected sir,
              I am solanki vijay from karamsad. My complaint again karamsad dairy in manager and milk cashier for not accept my 100 rs note. He say this not not accept my sabhasad. But if sabhasad not accept than my fault is what? My note is already perfect small tap see by him and reject my note and west my time for money take from my home.
              And 65rs/liter but when i give 100rs than he back give me 60 rs and 5rs paper in written word rs 5 jama.
              I say again not that type fault but manager and cashier not hire my argue. So atleast my mind say to take action again this member. Amul created by customer not his employe. If customer not happy than how meaning complated 'sahakari'.

              Thank you

              Your faithfully,
              Solanki vijay
              [protected]
              Amul / GCMMF customer support has been notified about the posted complaint.
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                J
                jsp malik
                from Rohtak, Haryana
                Sep 11, 2017
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                Address: Rohtak, Haryana, 124001

                Sir,
                I have purchased amul ghee from reliance store (Near ashok plaza)
                Rohtak, hrayana-124001

                But when i used this box of ghee it found mixed ghee. For this i have attached pictures.

                Please see this matter seriously.

                For proof i have attached some of pictures.

                Thanks & regards
                Sudhir
                Contact: +91 [protected]
                Rohtak (Haryana)
                124001
                Amul / GCMMF customer support has been notified about the posted complaint.
                Sep 29, 2017
                Updated by jsp malik
                Reminder message :
                Sir/mam
                Till date I don't have any response from your side, if you will not take any action about my problem then I will go for consumer court.
                Dear sir/mam
                Reminder message : Till date I don't have any response from your site. If you don't take any action about this matter I will go to consumer court.
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                  D
                  dedlc north
                  from Peravurani, Tamil Nadu
                  Sep 8, 2017
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                  Address: Chennai, Tamil Nadu

                  I purchased amul mango srikant from amul retail shop cmbt, koyambedu, chennai. Cost rs 95/ on 6/9/2017 in the morning. After went home i opened
                  In the same day at 11 a. M. It is spoiled and watery. Manufactured in the month of may 2017. So many times i purchased from this shop, i got good srikant only. This time they sold spoiled one. It is the main center (Chennai bus terminus) shop. Kindly take care to sell good
                  S. Prasanna devi,
                  Mob [protected].
                  Address:
                  4a, ellutukaran street,
                  Kaladipet, chennai 600019.
                  Amul / GCMMF customer support has been notified about the posted complaint.
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                    S
                    Sahil Niswal
                    from Mathura, Uttar Pradesh
                    Sep 6, 2017
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                    Sir iam retailer of amul milk products but last few weeks delivery man is giving me leakage packs of milk and saying that is not my mistake its default of company, so complaint them and distributor of my area is not listening my request. Last day 12 ltr milk was leaked from packaging and anyone is not listening me and he says that if you want to sell milk so sell like this way only if you
                    Are not satisfy so you not sell my milk. My distributor name = virender and delivery boy =anurag area=indirapuram&kaushambi and your toll free no is not work properly. I want refund my money. Date 20august2017. My contact no.[protected]
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      V
                      Vickybhai
                      from Rajkot, Gujarat
                      Sep 4, 2017
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                      Address: 370001
                      Website: Amul parlour

                      Hello sir,
                      As im aam admi from bhuj kutch gujrat
                      Im having complain dat as i brought a amul milk pougt of mrp 11. They charge rs.13
                      Den i brought amul milk of mrp 20 they brought rs.22
                      Means they r charging 10%extra on mrp..
                      Its worth??? Den r cheating their brothers n sisterss...
                      Plz take proper action agains dem or plz inform dhem to take proper rate.
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        B
                        Brooklynzeus2003
                        from Surat, Gujarat
                        Sep 2, 2017
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                        Address: Panchmahal, Gujarat, 382021

                        Recently i went to buy milk and the person asked for 27 rs when the M.R.P. Was 26 rs. The person told me that if you dont buy it on center time means morning 6 and evening 4, they will charge you 1 rs extra. Now if i am not wrong govt rules says no one can asked you for more money than m.r.p. So take steps and fine and jail all this culprits.
                        All shops in kalol, gandhinagar in the state of gujarat, there is same issue. Location if you wanna check: visat dairy, raghuvir chaukdi, kalol dist. Gandhinagar, gujarat pincode 382721. Lets see how fast i can see the solution. Fining the complain
                        Amul / GCMMF customer support has been notified about the posted complaint.
                        We purchased a 1kg of packed amul masti curd on 1st September 2017 from dairy shop in Naranpura . However, on cutting open the pack for use the next day, 2nd September - we found that the manufacturing defect in curd. Curd is in liquid form(buttermilk).
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                          D
                          divyang bhalala
                          from Coimbatore, Tamil Nadu
                          Sep 2, 2017
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                          Address: Surat, Gujarat, 394101
                          Website: www.amul.com

                          Reapected sir,

                          My amul parlour - aakruti parlour 9- aakruti hights, opp - maharaja farm, nr uttaran power house, motta varachha surat is already going on,
                          But your authorise distributor has been given another franchise just near within a range of 300 miter area in shivdhara high rise,
                          I have already complain in distributor and companies manager also but they have no response regarding this missbehaviour,
                          And this is against rule of compani so please give me right solution and expected reply.
                          Amul / GCMMF customer support has been notified about the posted complaint.
                          Sep 02, 2017
                          Updated by divyang bhalala
                          My contact no is - [protected]
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                            pandyanp77
                            from Mumbai, Maharashtra
                            Aug 28, 2017
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                            Address: 380052

                            I live at memnagar 380052 and a shop (મિલ્ક કોર્નર, સુખસાગર ફ્લેટની બાજુમા, ડ્ાઈવ રોડ મેમનગર) sell milk products at rs 1 extra on mrp as cooling charges. I have complained to govt. Department, but still no progress... If you don't give them extra money they dont sell.

                            I have checked with people living around this shop. They either avoid buying from this shop or they have to pay extra money. This is daily incident happening with all residents. This shop name is milk corner, utsav flats, near sukhsagar flats, drive in road, memnagar, ahmedabad 380052.
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              R
                              Reshmi Dutta Sarkar
                              from Kolkata, West Bengal
                              Aug 27, 2017
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                              Address: 700053

                              Today all three milks i received were bad, as i heated them got cut, i did not open the third one as it will also get cut as it did not solidify in deep fridge. It's nearly 60 rupees milk got spoilt and it's happening frequently. It became very difficult to serve my kid and family tea and milk, the delivery man delivered it at 7.30 am and within half hour it was found spoilt and stinking. I hav kept one out of three packets intact for verification. I think proper maintenance of the factory is not been made. Even the taste of the milk has deterioted. Need to look into this factory. I want an immediate response as milk is an essential component to and it is detoriting, consumers r fooled by wrong dates been printed, manufacture if 27 today then how it got spoilt may hav been made after midnight, the quality of the product is questionable.
                              Amul / GCMMF customer support has been notified about the posted complaint.
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                                S
                                Sush_J
                                from Vasai-Virar, Maharashtra
                                Aug 26, 2017
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                                Resolved

                                We purchased a 400g of packed amul masti curd on 24th aug 2017 from dairy shop in vasai west. However, on cutting open the pack for use the next day, 25th aug - we found the greenish-black fungus on the curd surface, unsafe for consumption.
                                We have photo evidences of the curd seen along with the details on date of packaging, batch no etc. We have returned the carton to be returned to amul for resolution.
                                Along with the refund, we request delivery of safe and hygienic products
                                Jun 23, 2025
                                Complaint marked as Resolved 
                                Amul did NOT take any steps. I was provided refund. AMUL needs to be informed of the quality issues with their products
                                Amul / GCMMF customer support has been notified about the posted complaint.
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                                  H
                                  Hardin
                                  Aug 26, 2017
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                                  Address: 364740

                                  Hello,
                                  I am from Village named Dhasa, Dist. Botad, Ta - Gadhda. We are facing this issue since long time. This regarding Amul product's price. Here All Retails of Amul Milk takes one ruppee more than printed price. I have complained them too many times but their answer is 'They take cooling charges'. As per my knowledge No one can charge more than MRP.
                                  Please do needful and solve complaint.
                                  Thanks.
                                  Amul / GCMMF customer support has been notified about the posted complaint.
                                  Manufacturing defect in Amul masti dahi
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                                    H
                                    Himalay nagpal
                                    from Vapi, Gujarat
                                    Aug 15, 2017
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                                    Address: Gandhinagar, Gujarat, 382428

                                    There are 2 amul branches near my home..1st near indira bridge and 2nd branch is in hansole, ahmedabad. Today (15 aug 17) i purchased 6 packets amul milk like everyday (But today from hansole amul branch).. But they talk me very roughly just because of exchanging 5 rs bad note.. I was ready to exchange that note in their 1st attempt, then also she (40-45 yrs lady) is taunting and mainly shouting at me that — customers like you only misbehave with us because of this note. I felt very very bad.. I told her gently to mind her tongue, i am exchanging your 5 rs its not a big issue that you are shouting... But she didn't realised her mistake. As their are lots of men surrounded with her, so her voice become more loud after that.
                                    This hansole amul branch is opened shortly few weeks back.. But i experienced their behaviour is awful.. Very insulting.. My issue is not 5 rs, please understand, their behaviour and way of talk is undigetable seriouslly, and i mentioned all this in very short. Its a humble request that in your way please warn them that kindly talk nicely to customers so that any other customer did not feel this kind of insult because of so small thing.
                                    Amul / GCMMF customer support has been notified about the posted complaint.
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                                      Oza Pramod
                                      from Mumbai, Maharashtra
                                      Aug 15, 2017
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                                      I got a pouch of 400 ml amul tazza instant of 500 ml amul tazza on saturday date 12th august 2017
                                      Your customer care no also not working
                                      I have your #. Manager no mr sandeep bradeji they told me that you make that pouch this type of answer not acceptable this happens in mumbai.
                                      Name:- pramod o. Oza
                                      Cont. [protected]
                                      Dahisar (West)
                                      [protected]@gmail.com
                                      Amul / GCMMF customer support has been notified about the posted complaint.
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                                        mahesh dari
                                        from Surat, Gujarat
                                        Aug 13, 2017
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                                        Address: Junagadh, Gujarat, 362266

                                        Hello,

                                        Amul agency and shops takes 1 rs more on 500 ml milk pouch and 2 rs more on 1 litter pouch. It is very costly to common people. You already known about this so if you want to needful to common people then stop these types o[censored]nauthorized charges.

                                        Also we asked for why you charge this type of charges they replied us because of storage of milk charge and electricity charge which was not paid by the company that's why we decide to takes one rupees more on half litter of milk and 2rs on one litter.

                                        I hope you are understand the issues and needful to our india and our city.

                                        Area : veraval, gir somnath
                                        Pin : 362266

                                        Thank you in advance
                                        Amul / GCMMF customer support has been notified about the posted complaint.
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