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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
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Amul / GCMMF reviews & complaints page 48

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M
misbahkhan
from Ahmedabad, Gujarat
Sep 15, 2017
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Address: 380055
Website: www.amulonline.com

I have been ordering amul products since months and every time i order lassi they send me last dated lassi and i had even registered complaint against it by calling the customer service but no action has been taken. This time again i ordered for two pack of amul rose lassi and they have sent me one broken lassi pack which i returned to the delivery executive immediately and wen i checked the other pack it was last dated and even the pack was puffed. My order no. Was [protected] from email id [protected]@yahoo.in. This is very disappointing and the service has been very poor even after so many complaints.
+1 photos
Amul / GCMMF customer support has been notified about the posted complaint.
I have purchased Amul milk chocolate recently. It seems that the taste of the product has declined.
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    Surjeet Singh Sagar
    from Mathura, Uttar Pradesh
    Sep 14, 2017
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    Address: Agra, Uttar Pradesh, 282007

    Dear sir i am surjeet singh from agra i am a shopkeepar my shop name abhi departmental store in sector 4 awas vikas colony sikandra agra i have sell amul product last 6 years as milk, butter milk, dahi, butter, paneer etc
    My distributer name as baghel milk house in sector 4 he is said to me purchase amul cooling freezer and company give me 1000 per month to five month so i will purchase the cooling freezer last year june 2016 but my distributer till date not givien the amul scheme
    Many time i talk to distributer pls give my scheme who refuse to me and say i have no schme by amul company and last time give me contect no. Amul officer mr saurabh singh in agra [protected] i am talk to mr saurabh but he is say i dont know what the amul scheme
    So sir pls action of this complaint as soon as by the way i am going to consumer court my contact no [protected] email [protected]@gmail.com
    Thanks
    Amul / GCMMF customer support has been notified about the posted complaint.
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      S
      solanki vijaykumar
      from Anand, Gujarat
      Sep 13, 2017
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      Address: Anand, Gujarat, 388325

      Respected sir,
      I am solanki vijay from karamsad. My complaint again karamsad dairy in manager and milk cashier for not accept my 100 rs note. He say this not not accept my sabhasad. But if sabhasad not accept than my fault is what? My note is already perfect small tap see by him and reject my note and west my time for money take from my home.
      And 65rs/liter but when i give 100rs than he back give me 60 rs and 5rs paper in written word rs 5 jama.
      I say again not that type fault but manager and cashier not hire my argue. So atleast my mind say to take action again this member. Amul created by customer not his employe. If customer not happy than how meaning complated 'sahakari'.

      Thank you

      Your faithfully,
      Solanki vijay
      [protected]
      Amul / GCMMF customer support has been notified about the posted complaint.
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        J
        jsp malik
        from Rohtak, Haryana
        Sep 11, 2017
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        Address: Rohtak, Haryana, 124001

        Sir,
        I have purchased amul ghee from reliance store (Near ashok plaza)
        Rohtak, hrayana-124001

        But when i used this box of ghee it found mixed ghee. For this i have attached pictures.

        Please see this matter seriously.

        For proof i have attached some of pictures.

        Thanks & regards
        Sudhir
        Contact: +91 [protected]
        Rohtak (Haryana)
        124001
        +1 photos
        Amul / GCMMF customer support has been notified about the posted complaint.
        Sep 29, 2017
        Updated by jsp malik
        Reminder message :
        Sir/mam
        Till date I don't have any response from your side, if you will not take any action about my problem then I will go for consumer court.
        Dear sir/mam
        Reminder message : Till date I don't have any response from your site. If you don't take any action about this matter I will go to consumer court.
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          D
          dedlc north
          from Peravurani, Tamil Nadu
          Sep 8, 2017
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          Address: Chennai, Tamil Nadu

          I purchased amul mango srikant from amul retail shop cmbt, koyambedu, chennai. Cost rs 95/ on 6/9/2017 in the morning. After went home i opened
          In the same day at 11 a. M. It is spoiled and watery. Manufactured in the month of may 2017. So many times i purchased from this shop, i got good srikant only. This time they sold spoiled one. It is the main center (Chennai bus terminus) shop. Kindly take care to sell good
          S. Prasanna devi,
          Mob [protected].
          Address:
          4a, ellutukaran street,
          Kaladipet, chennai 600019.
          Amul / GCMMF customer support has been notified about the posted complaint.
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            S
            Sahil Niswal
            from Mathura, Uttar Pradesh
            Sep 6, 2017
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            Sir iam retailer of amul milk products but last few weeks delivery man is giving me leakage packs of milk and saying that is not my mistake its default of company, so complaint them and distributor of my area is not listening my request. Last day 12 ltr milk was leaked from packaging and anyone is not listening me and he says that if you want to sell milk so sell like this way only if you
            Are not satisfy so you not sell my milk. My distributor name = virender and delivery boy =anurag area=indirapuram&kaushambi and your toll free no is not work properly. I want refund my money. Date 20august2017. My contact no.[protected]
            Amul / GCMMF customer support has been notified about the posted complaint.
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              V
              Vickybhai
              from Rajkot, Gujarat
              Sep 4, 2017
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              Address: 370001
              Website: Amul parlour

              Hello sir,
              As im aam admi from bhuj kutch gujrat
              Im having complain dat as i brought a amul milk pougt of mrp 11. They charge rs.13
              Den i brought amul milk of mrp 20 they brought rs.22
              Means they r charging 10%extra on mrp..
              Its worth??? Den r cheating their brothers n sisterss...
              Plz take proper action agains dem or plz inform dhem to take proper rate.
              Amul / GCMMF customer support has been notified about the posted complaint.
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                B
                Brooklynzeus2003
                from Surat, Gujarat
                Sep 2, 2017
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                Address: Panchmahal, Gujarat, 382021

                Recently i went to buy milk and the person asked for 27 rs when the M.R.P. Was 26 rs. The person told me that if you dont buy it on center time means morning 6 and evening 4, they will charge you 1 rs extra. Now if i am not wrong govt rules says no one can asked you for more money than m.r.p. So take steps and fine and jail all this culprits.
                All shops in kalol, gandhinagar in the state of gujarat, there is same issue. Location if you wanna check: visat dairy, raghuvir chaukdi, kalol dist. Gandhinagar, gujarat pincode 382721. Lets see how fast i can see the solution. Fining the complain
                Amul / GCMMF customer support has been notified about the posted complaint.
                We purchased a 1kg of packed amul masti curd on 1st September 2017 from dairy shop in Naranpura . However, on cutting open the pack for use the next day, 2nd September - we found that the manufacturing defect in curd. Curd is in liquid form(buttermilk).

                milk prices, been charged extra - Comment #2839413 - Image #0
                milk prices, been charged extra - Comment #2839413 - Image #1
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                  D
                  divyang bhalala
                  from Coimbatore, Tamil Nadu
                  Sep 2, 2017
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                  Address: Surat, Gujarat, 394101
                  Website: www.amul.com

                  Reapected sir,

                  My amul parlour - aakruti parlour 9- aakruti hights, opp - maharaja farm, nr uttaran power house, motta varachha surat is already going on,
                  But your authorise distributor has been given another franchise just near within a range of 300 miter area in shivdhara high rise,
                  I have already complain in distributor and companies manager also but they have no response regarding this missbehaviour,
                  And this is against rule of compani so please give me right solution and expected reply.
                  Amul / GCMMF customer support has been notified about the posted complaint.
                  Sep 02, 2017
                  Updated by divyang bhalala
                  My contact no is - [protected]
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                    P
                    pandyanp77
                    from Mumbai, Maharashtra
                    Aug 28, 2017
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                    Address: 380052

                    I live at memnagar 380052 and a shop (મિલ્ક કોર્નર, સુખસાગર ફ્લેટની બાજુમા, ડ્ાઈવ રોડ મેમનગર) sell milk products at rs 1 extra on mrp as cooling charges. I have complained to govt. Department, but still no progress... If you don't give them extra money they dont sell.

                    I have checked with people living around this shop. They either avoid buying from this shop or they have to pay extra money. This is daily incident happening with all residents. This shop name is milk corner, utsav flats, near sukhsagar flats, drive in road, memnagar, ahmedabad 380052.
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      R
                      Reshmi Dutta Sarkar
                      from Kolkata, West Bengal
                      Aug 27, 2017
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                      Address: 700053

                      Today all three milks i received were bad, as i heated them got cut, i did not open the third one as it will also get cut as it did not solidify in deep fridge. It's nearly 60 rupees milk got spoilt and it's happening frequently. It became very difficult to serve my kid and family tea and milk, the delivery man delivered it at 7.30 am and within half hour it was found spoilt and stinking. I hav kept one out of three packets intact for verification. I think proper maintenance of the factory is not been made. Even the taste of the milk has deterioted. Need to look into this factory. I want an immediate response as milk is an essential component to and it is detoriting, consumers r fooled by wrong dates been printed, manufacture if 27 today then how it got spoilt may hav been made after midnight, the quality of the product is questionable.
                      +2 photos
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                        S
                        Sush_J
                        from Vasai-Virar, Maharashtra
                        Aug 26, 2017
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                        Resolved

                        We purchased a 400g of packed amul masti curd on 24th aug 2017 from dairy shop in vasai west. However, on cutting open the pack for use the next day, 25th aug - we found the greenish-black fungus on the curd surface, unsafe for consumption.
                        We have photo evidences of the curd seen along with the details on date of packaging, batch no etc. We have returned the carton to be returned to amul for resolution.
                        Along with the refund, we request delivery of safe and hygienic products
                        Jun 23, 2025
                        Complaint marked as Resolved 
                        Amul did NOT take any steps. I was provided refund. AMUL needs to be informed of the quality issues with their products
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          H
                          Hardin
                          Aug 26, 2017
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                          Address: 364740

                          Hello,
                          I am from Village named Dhasa, Dist. Botad, Ta - Gadhda. We are facing this issue since long time. This regarding Amul product's price. Here All Retails of Amul Milk takes one ruppee more than printed price. I have complained them too many times but their answer is 'They take cooling charges'. As per my knowledge No one can charge more than MRP.
                          Please do needful and solve complaint.
                          Thanks.
                          Amul / GCMMF customer support has been notified about the posted complaint.
                          Manufacturing defect in Amul masti dahi

                          shops taking price more than mrp - Comment #2839461 - Image #0
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                            H
                            Himalay nagpal
                            from Vapi, Gujarat
                            Aug 15, 2017
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                            Address: Gandhinagar, Gujarat, 382428

                            There are 2 amul branches near my home..1st near indira bridge and 2nd branch is in hansole, ahmedabad. Today (15 aug 17) i purchased 6 packets amul milk like everyday (But today from hansole amul branch).. But they talk me very roughly just because of exchanging 5 rs bad note.. I was ready to exchange that note in their 1st attempt, then also she (40-45 yrs lady) is taunting and mainly shouting at me that — customers like you only misbehave with us because of this note. I felt very very bad.. I told her gently to mind her tongue, i am exchanging your 5 rs its not a big issue that you are shouting... But she didn't realised her mistake. As their are lots of men surrounded with her, so her voice become more loud after that.
                            This hansole amul branch is opened shortly few weeks back.. But i experienced their behaviour is awful.. Very insulting.. My issue is not 5 rs, please understand, their behaviour and way of talk is undigetable seriouslly, and i mentioned all this in very short. Its a humble request that in your way please warn them that kindly talk nicely to customers so that any other customer did not feel this kind of insult because of so small thing.
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              O
                              Oza Pramod
                              from Mumbai, Maharashtra
                              Aug 15, 2017
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                              I got a pouch of 400 ml amul tazza instant of 500 ml amul tazza on saturday date 12th august 2017
                              Your customer care no also not working
                              I have your #. Manager no mr sandeep bradeji they told me that you make that pouch this type of answer not acceptable this happens in mumbai.
                              Name:- pramod o. Oza
                              Cont. [protected]
                              Dahisar (West)
                              [protected]@gmail.com
                              Amul / GCMMF customer support has been notified about the posted complaint.
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                                M
                                mahesh dari
                                from Surat, Gujarat
                                Aug 13, 2017
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                                Address: Junagadh, Gujarat, 362266

                                Hello,

                                Amul agency and shops takes 1 rs more on 500 ml milk pouch and 2 rs more on 1 litter pouch. It is very costly to common people. You already known about this so if you want to needful to common people then stop these types o[censored]nauthorized charges.

                                Also we asked for why you charge this type of charges they replied us because of storage of milk charge and electricity charge which was not paid by the company that's why we decide to takes one rupees more on half litter of milk and 2rs on one litter.

                                I hope you are understand the issues and needful to our india and our city.

                                Area : veraval, gir somnath
                                Pin : 362266

                                Thank you in advance
                                Amul / GCMMF customer support has been notified about the posted complaint.
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                                  J
                                  juhigulati25
                                  from New Delhi, Delhi
                                  Aug 9, 2017
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                                  Address: Gurgaon, Haryana, 122101

                                  Pathetic customer service and low quality food products availability in Big Bazaar Amul
                                  Purchased cheese block a month back which was full of fungus and not expired.
                                  Posted on twitter but still waiting for resolution. Just got a single call from Amul franchise regarding replacement of cheese block with cheese slice, you people think customers are fool.
                                  Replacing is not a solution. I think you people will be only serious until n unless a case will be filled for unhygienic and infectious product availability in so called Modern Stores like Big Bazaar and a big brand like Amu
                                  +3 photos
                                  Amul / GCMMF customer support has been notified about the posted complaint.
                                  Aug 09, 2017
                                  Updated by juhigulati25
                                  Purchased on 27 June from Big Baazar
                                  Sir the big complaint is that every week I buy amul kool coffee but it is hot not chilled shopkeeper told me that coke put their products in fridge and put out amul all products so there is only sale of coke there is so much rush in shop of that
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                                    R
                                    Rajeshneb
                                    from Chandigarh, Chandigarh
                                    Aug 6, 2017
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                                    Address: Amritsar, Punjab, 143001
                                    Website: www.amul.com

                                    I yesterday purchased amul afghan dry fruit party pack from a shopkeeper who is a retailer of m/s g. B. Enterprises, amritsar. The brick was supposed to have dry fruits but it was mere plain and it didn't have any sign of dry fruits. The details are as below:

                                    Batch no. : sre 190.114
                                    Packed : 09 jul' 17
                                    Size : 750 ml
                                    Mrp : 220.

                                    I want replacement.
                                    +2 photos
                                    Amul / GCMMF customer support has been notified about the posted complaint.
                                    I have purchased amul milk 3 pouch Amul Gold yesterday from Sona cross road from Ayush akshra but today all 3 pouch found messy.

                                    Kindly request you to do needful.

                                    We have prepared tea but tea also found messy.

                                    Looks like milk having dust.

                                    I talked to dealer but he said pls complaint to Amul cust care. They will do needful
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                                      raah
                                      from Ahmedabad, Gujarat
                                      Aug 1, 2017
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                                      Address: Ahmedabad, Gujarat, 382345

                                      I marked that every where i purchase amul milk, buttermilk a retailer take an extra rupees from me for example i bring amul taza mrp is 20 rupees but retailer charged me 21 rupees and when i bring buttermilk mrp 10 then retailer charged me 12 rupees please do something against retailer so people are live good otherwise if we do something then tell us don't take law in your hand what is rubbish yaar...
                                      Amul / GCMMF customer support has been notified about the posted complaint.
                                      Dear sir,
                                      With respect to the above subject I would like to inform you that I have found housefly twice in different packets of amul taaza milk pouch of 500 ml today and a day before.
                                      Plz take care of quality otherwise we have to STOP USING AMUL PRODUCTS.
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                                        Anj Desai
                                        from Mumbai, Maharashtra
                                        Jul 30, 2017
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                                        Address: 400101

                                        Sub standard quality, unpleasant taste. Complained at their e mail id given on container, absolutely no response... Again sent mail to higher authority... No response at all... Called up at [protected]... Phone no. Is wrong, it gets disconnected... Big company deceiving their customers... Batch no. Vfe 2251... Also has purchase bill rs 98/- jago grahak jago... Grahak is aware, but companies are not responding at all.. What to do???
                                        Amul / GCMMF customer support has been notified about the posted complaint.
                                        Today 11/08/2017 i have purchased amul gold milk in that i the date is of 12/08/2017...
                                        So how can v belive that u r providing us a fresh milk...

                                        amul shrikhand amrakhand 500 gram - Comment #2816346 - Image #0
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