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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
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Amul / GCMMF reviews & complaints page 49

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P
poonamsingh10
from Gurgaon, Haryana
Jul 13, 2017
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Address: 110032

Hi, l'm a delhi resident. My family is using amul products since ages. But this is first time we have seen such poor quality in amul gold milky milk and amul curd. A week has passed but the problem is still not fixed and taste continues to be awful. The customer care numbers are also not working. I request you to please take action as soon as possible since the issue is concerned with our health.
Amul / GCMMF customer support has been notified about the posted complaint.
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    V
    Vijayk23
    from Mumbai, Maharashtra
    Jul 11, 2017
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    Address: Thane, Maharashtra, 421201

    Amul amrakhanda purchased from d mart dombivali east store on 11th july 17 was very bad in quality.

    Though it was mfg in june 2017, it was looking stale and not regular in taste.

    I found stone pcs and some plastic like pcs inside the packing.
    Is this what amul is known for?
    Batch pae1681
    Mfg in jube'17
    +2 photos
    Amul / GCMMF customer support has been notified about the posted complaint.
    This is to inform you. Today, dated 17 july 2017 I bought Amul Milk from vendor.When I poured it into vessel, i saw something floating in it, either it was a small snake or a small reptile ..its very scary ...Milk, u cant even expect that.. Milk packet...used by date is 18/07/2017 ..
    Plz look into the matter A.S.A.P.
    NISHA

    Quality of amrakhand is too bad - Comment #2789222 - Image #0
    Quality of amrakhand is too bad - Comment #2789222 - Image #1
    Quality of amrakhand is too bad - Comment #2789222 - Image #2
    Buttermilk of very bad taste as it was not refrigerated

    Vendors keep milk and other dairy products out in heat

    I got vomiting

    Quality of amrakhand is too bad - Comment #2799918 - Image #0
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      R
      Rajivsharma501@gmail
      from Mumbai, Maharashtra
      Jul 11, 2017
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      Address: 400610
      Website: Amul

      I discovered a screw in an amul ice cream biscuit. How horrible. No quality control at all. What if i had swallowed it. I could be hospitalized! Amul, please raise this issue internally by looking at the batch number gre 1451 of 25 may 2017. I have sent photos of the evidence to you via facebook messenger. Also, please share with me the email id and contact details of health department and consumer court. I shall escalate this matter and make sure you acknowledge how you are selling hazardous food to public without quality checks.
      Rajiv sharma
      [protected]
      [protected]@gmail.com
      +4 photos
      Amul / GCMMF customer support has been notified about the posted complaint.
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        A
        Amrita Karna
        from Bengaluru, Karnataka
        Jul 10, 2017
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
        Website: www.amul.com

        Hi,
        Since long back we are using amul products, i am residing at gaur saundaryam society, greater noida west. I have started residing here since may'2017. We have a grocery store in our society named "round the corner". Since last 2 months i am experiencing very bad with the amul milk, either tonned or full cream milk. The milk is quiet condensed in this way when i use to make curd, the curd is not either tasty nor getting in solid form. Earlier i was in sector -119, noida there i did not experience this kind of thing. I don't know from which dairy or dealer we are getting this kind of product, now on i am forced to leave amul products. Kindly pay attention to this thing as we are paying so much for the milk and overall this is basic need of your countrymen.
        I want this to resolved as soon as possible and the culprit should get the reward too for this sin.

        Thanks
        Amrita karna
        Mob.-[protected]
        Amul / GCMMF customer support has been notified about the posted complaint.
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          S
          sbtambare
          from Mumbai, Maharashtra
          Jul 10, 2017
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          Address: Mumbai City, Maharashtra, 400033
          Website: products

          I stay at ghodapdeo, mazgaon, mumbai. I am facing this problem for last 2 and half years. The problem is that milk products are over charged. Like half liter milk bag with mrp 21rs. Is charged rs 22. And one litre bag with mrp 41rs is charged rs 44. It's happening in almost all shops in nearby area. They refuse to give milk/ products if asked to give as per mrp. Also these people start arguing with the customers.
          Amul / GCMMF customer support has been notified about the posted complaint.
          I am from mumbai i have purchased 1/2 liter packaged amul gold milk. the packet does not have date for last use.

          Rate more than MRP - Comment #2782049 - Image #0
          Rate more than MRP - Comment #2782049 - Image #1
          Rate more than MRP - Comment #2782049 - Image #2
          Rate more than MRP - Comment #2782049 - Image #3
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            A
            Archit Sunger
            from Mumbai, Maharashtra
            Jun 30, 2017
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            Address: Ahmedabad, Gujarat, 380061

            Hello,
            Am from Ahmedabad . I have been using Amul Milk since my existance but recently i have seen poor quality of it. I buy Amul shakti in which recently thrice i have found this awful taste and smell in milk in 500ml packet milk.I checked, Milk didnt expired. Its a repeated issue, must be in a batch. Number embossed on seam of pckt --7BE300617. Other detail in photo attached.

            Archit
            Amul / GCMMF customer support has been notified about the posted complaint.
            Today while boiling Amul toned milk ... (The blue packet) a layer has come up after the boiling was over ... A layer of plastic or some kind of synthetic material which after tasting had no taste of milk ...just rubbery ...

            What are we drinking we ourselves don't know... We trust big brands and thus rely on fake milk
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              J
              Jagdish Ribadiya
              from Surat, Gujarat
              Jun 28, 2017
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              Address: 395010

              Regarding duplicate butter in market
              Hello sir,
              This is mr. Jagdishbhai ribadiya from surat, gujrat.
              I'm running a restaurant chain in surat.
              There is duplicate delicious butter selling in surat market for a long time, supplier name is harekrishna foods at varachha surat.
              We have complained many times to mr. Sandip who is representative of amul company in surat district, his contact number is [protected]. I called him many times but he did not take any kind of action against duplicate delicious butter vender.
              I also attached a image of duplicate and original butter in different wrapper cover.
              So, i kindly request you to take action against them otherwise this is very huge effect on people's health.
              This is very serious matter but no one taking responsibility to stop this kind of duplicate amul product.
              If you need any kind of information regarding this than you can feel free contact to me on +[protected].

              Kind regards
              Jagdishbhai ribadiya
              Surat
              +[protected]
              +1 photos
              Amul / GCMMF customer support has been notified about the posted complaint.
              Amul kool milk mfg. date April 17 purchase today 03/07/17 completely spoiled . 3 boxes 24x3 = 72 bottle purchased from MIRA ROAD EAST [censored]AL NAGAR DISTRIBUTER 50% bottle spoiled. this we distribute in our private Majlis who attened the majlis for salwat. 1/2 bottle we keep for complaining .

              Amul delicious butter - Comment #2776972 - Image #0
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                R
                Rima Maitra Banerjee
                from New Delhi, Delhi
                Jun 28, 2017
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                Address: New Delhi, Delhi, 110075

                Dearsir
                i had purchased a amul butter scotch brick from the above mentioned amul booth dated of manuf april 17 and found that the nuts/malt in the ice cream not crunch and the taste was like sand..On taking back there was no response from the booth representative and i have kept the packet with him to be given back to the distributor. . I thought a big co. Like amul had a customer care which answers the calls but no response .
                I will surely take this to social media and am loosing trust in amul the taste of india has become waste of india.
                Hope you look into this
                regards
                rima banerjee
                [protected]
                dps appt sec 4 plot 16
                dwarla
                delhi
                Amul / GCMMF customer support has been notified about the posted complaint.
                The Amul mild product is always known for its quality and reliability. But, quality of Amul Dahi in cup packing is continuously declining. Kindly, maintain its purity and quality in peak season also.
                We brought double toned milk packets and the milk was smelling badly.
                I am regular consumer of AMUL ice cream, even I always prefer in buying AMUL ice cream in front of any other brand available in market.

                But I am very disappointed with quality of AMUL Ice cream in last 2-3 months.

                15 days back I purchased AMUL Ice cream VANILA flavour 2 liter pack from very renowned bakery of Meerut. But when we served during our family get-together there was roughness in taste like sand type feeling when we revolve ice cream in our mouth and then we feel same thing in our throat.

                This was first ever bad experience with AMUL. Same thing happened 02 days back as well when I had purchased 02 bricks of AMUL Creamy Almond on Sunday from different shop. But again we had faced same problem sand like feeling in mouth as well as in throat.
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                  G
                  Gaurav Malik
                  from Thanesar, Haryana
                  Jun 27, 2017
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                  Address: Karnal, Haryana, 132001

                  I am purchasing amul diamond milk for the last 3 years but now a days amul milk geting yellow after boiling the milk. Milk produce too much froth sometime. I am from karnal haryana living in vikas colony karnal haryana. I think milk is coming from a wrong plant to this area. Some people between the process adding detergent milk into this and i saw a short cut also in the amul packet. I request you to check and have some lab test so that we can trust on amul continuously. My phone no is [protected] and name is gaurav malik
                  Amul / GCMMF customer support has been notified about the posted complaint.
                  https://youtu.be/_JcutC6hqsc
                  I want to bring this to your notice that yesterday I bought a packet of amul cheese slices from nearby easy day, pack of 10 but on the contrary as I opened it, it only had 9 slices.
                  Whom should I place responsible for this problem.
                  This was unexpected.
                  I have purchased 1 Kg Doda Barfi from your Ahmedabad Airport outlet. When I open the box at home found fungas in all the sweets. The packing date of the box is 19th March 2017 and the expiry date is one year from the date of packing. I want refund for the same or equivalent item in lieu of money.

                  Thanks

                  Anil Kumar
                  [protected]
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                    D
                    darpanna
                    from Rajkot, Gujarat
                    Jun 27, 2017
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                    Address: Rajkot, Gujarat, 360005
                    Website: amul

                    I purchased milk bags from nearby store, when i open it taste is salty. I purchased 7 bags and 5 bags are packed i want refund for that 5 bags, please contact me as soon as possible
                    Possible
                    Name — darpan nagrecha
                    Add — block no m /2/16, rural housing board, b/h a. G. Society, kalavad road, rajkot
                    Contact no — [protected]
                    Product detail — 26 jun 17 ra 08 x
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      U
                      Umesh-Vasco
                      from Pune, Maharashtra
                      Jun 27, 2017
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                      Address: South Goa, Goa, 403802
                      Website: Amul product

                      Dear.. A milk bag of 500ml of amul gold, mrp=rs.26.00 spoiled, wch is still having valid for use. Crimped mark on bag with "use by date" is
                      *uk09be260617* packing fil plant at gandhinagar & retaile sold at vasco-da-gama (Goa).
                      No one is ready to accept respo. & refund money.
                      Kindly consider, this as a genuine case & arrange for refund, as we r service class people earning fm our sweat & blood and cant afford to waste money in such a cheat thing.
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        R
                        Raghugupta31
                        from Rajkot, Gujarat
                        Jun 26, 2017
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                        Address: 110008

                        Ice cream - vanilla 1.25ltr
                        Batch no mre - 097/4
                        Pkd on 7 april 17
                        Shop name-sugandh diary, ranjeet nagar, new delhi 110008.

                        Purchased above mentioned ice cream on 26 june 17. Taste of ice cream was not as before. Taste was not good and was leaving sensation in throat. There was excess of powder which was prominent in taste. The same is returned to shop.

                        You are requested to look into issue. There seems to be of quality check in a reputed company as yours. This is not acceptable. We always depends on amul ice cream and we cannot play with health of our children.
                        Sure ne essay action will be taken at your end.

                        Regards
                        Raghu
                        [protected]
                        [protected]
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          D
                          divine56
                          from Gurgaon, Haryana
                          Jun 26, 2017
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                          Address: 201301

                          Purchased five pouches of liquid milk in 25 june 17, toned, with expiry date 26 june2017. It was purchased in morning from shiv shakti stores, antriksh golf view - 1, sec 78 noida - 201301
                          When the milk was boiled immediately after purchased, it spoiled and foun[censored]nusable. It is unfortunate to find the product sub standard from reputed organisation

                          Please investigate and provide compensation

                          Rahul kumar :
                          J - 402 antriksh golf view - 1
                          Sec 78 noida
                          [protected]
                          [protected]@yahoo.com
                          Amul / GCMMF customer support has been notified about the posted complaint.
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                            S
                            Shivalika Saxena
                            from Delhi, Delhi
                            Jun 11, 2017
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                            Address: New Delhi, Delhi, 110017
                            Website: amul

                            I recently purchased amul vanilla royale icecream. It really taste bad. I can feel the taste of slaty (Chalk) granular type taste on my taste buds. This is the first time i convinced my family to buy amul icecream because i gotto know that amul uses milk in making icecream rather than vanaspati oil. So i thought of trying itz icecream. We already used many of amul other products too but this was the first time we buyed itz icecream n am feeling sorry for buying this product of amul due to such a bad taste.. Icecream is always known for its creamy taste. But amul vanilla royale icecream taste dissapointed me. I hope you will look after the matter soon
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              A
                              Anant Tandon
                              from Mumbai, Maharashtra
                              Jun 11, 2017
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                              Address: Thane, Maharashtra, 400607
                              Website: www.amul.com

                              We are a regular customer of amul products, be it milk or curd or ice cream. We have an amul parlour in hiranandani estate, thane by s. K agencies. Due to convenience we generally go to this shop for amul products. But sorry to say the owner is not customer friendly, he puts numerous conditions for purchase of products. Last time i went to buy amul curd from him, he demanded cash despite of having the electronic card machine. I asked him the reason for the same for which he responded that since we don't get to save much on milk and curd you please pay in cash. I was surprised by this remark. I want to know whether this is as per t&c of amul or it is his idea. If it is his, then i am sorry saying that it is putting amul in bad light.in the era of digitalisation when our prime minister is encouraging for digital transactions then this attitude of amul franchise owners put amul in bad light. Please do something about it or else i might have to switch my loyalty from amul to other brands and shall advise the same to my near and dear ones.
                              Amul / GCMMF customer support has been notified about the posted complaint.
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                                Kulkarni16
                                from Jamnagar, Gujarat
                                Jun 10, 2017
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                                Address: Kutch, Gujarat, 370205

                                Dear team
                                Today i purchased 2 pc of rajbhog cup 100 ml batch 19/may/17/dae1391 from ashapura amul parlar adipur kutch gandhidham gujrat

                                After eating this product we r unsatisfied with amul quality​ as there name.
                                We don't feel smooth ness in entire cup
                                Product not homoginise properly.

                                So request entire team of amul plz improve product quality during manufacturing.

                                Thanks
                                Amul / GCMMF customer support has been notified about the posted complaint.
                                Jun 10, 2017
                                Updated by Kulkarni16
                                Dear team
                                Today I purchased 2 pc of rajbhog cup 100 ml batch 19/may/17/DAE1391 from ashapura amul parlar Adipur Kutch gandhidham Gujrat

                                After eating this product we r unsatisfied with amul quality​ as there name.
                                We don't feel smooth Ness in entire cup
                                Product not homoginise properly.

                                So request entire team of amul plz improve product quality during manufacturing.

                                Thanks
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                                  A
                                  anand3290
                                  from Ahmedabad, Gujarat
                                  Jun 9, 2017
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                                  Address: 380050

                                  Date of incident: 2nd june 2017
                                  My residence is nr. Avkar hall, ghodasar
                                  I've 2 amul sbi smart change cards. Both were deducted rs.10 on 2nd and 3rd june. They're saying its free of cost and doesn't charge for its services the why deduct the rs.10?
                                  What is the use of smart change card we've to pay for it?
                                  It better to keep change everytime.
                                  Quick response is appreciated.
                                  Amul / GCMMF customer support has been notified about the posted complaint.
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                                    R
                                    rcashara
                                    from Mumbai, Maharashtra
                                    Jun 9, 2017
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                                    Address: Ahmedabad, Gujarat, 390007

                                    My residence is ahmedabad near chandranagar paldi, i have requires milk amul shakti 500ml, near my residence shopkeeper and he is chaged of rs. Amul shakti is rs. 25/- and in packet is mrp. Is rs. 24/-.
                                    Shop name - rajesh store, opp. Mallinath park, p. T. Collage road, chandra nagar, paldi, ahmedabad.
                                    I have inquired near my house all the shop keeper is charged is every pkt. Rs. 1/- additional.
                                    So your are requested see the matter for only mrp rate charge no additional charges.
                                    This is additional charges is illegal.
                                    My name and address is below
                                    Rupesh ashara
                                    Rang sagar flats,
                                    P. T. Collage road, paldi, ahmedabad-7
                                    [protected]
                                    Amul / GCMMF customer support has been notified about the posted complaint.
                                    Can not contact customer care -bad quality of butterstoch brick 1.25 lts date of manufacturing april bought from amul booth at dps appartments sector 4 plot 16 dwarka new delhi
                                    went to return but not taken back
                                    it tasted like sand as the nuts/ butterscotch were not crunchy
                                    in future will never trust amul . And its very poor cousdtomer care.
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                                      Jihan Mehra
                                      from Badlapur, Maharashtra
                                      Jun 5, 2017
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                                      Address: 401209

                                      The amul parlour here at nalasopara (East) near d-mart doesn't serve ice cream milkshakes and when requested says it's too boring to make a milkshake or says they don't know how to make it. Today i went to buy an amul masti chaas which is worth 12rs i gave the shopkeeper 20rs and he snatched back the chaas from me saying he doesn't have change go get the change and buy. I'm really disappointed i hereby will not buy any amul merchandise nor will suggest any one to until and unless some action is taken against this amul outlet.
                                      Amul / GCMMF customer support has been notified about the posted complaint.
                                      I bought a Amul Tri-Cone from a local ice-cream parlour and I unpacked it and saw that it was having a hair stuck in the ice cream.
                                      The batch no of the product was IKE1451, So I request you to look into this matter as soon as possible.
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                                        debutapash
                                        from Shamsabad, Uttar Pradesh
                                        Jun 2, 2017
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                                        Resolved

                                        Address: Cachar, Assam, 788004

                                        I purchased one ltr. amul taza pkt. from my nearby newly opened retail shop on 01.06.2017 evening having mfg.dt.05/FEB/17 Batch no.GAE0361. On opening of the packed today the 02.06.17 evening, the milk is found damaged. I informed the same to the retailer along with the milk pkt and some milk in a small pot at about 6 p.m. today. Retailer told me that they have nothing to do. That I am regular consumer of the said product since long. kindly arrange to do the needful to compassionate my loss at the earliest. I phoned your prescribed tol free no.with thanks. from- Swapan Paul, House no. 6A, Behind Cachar X-Ray clinic, Ambikapatty, Silchar- 788004, Assam.
                                        +4 photos
                                        Jun 5, 2017
                                        Complaint marked as Resolved 
                                        Complain resolved by the Amul supplier with new Amul Taaza packet
                                        Amul / GCMMF customer support has been notified about the posted complaint.
                                        Our Amul Masti Buttermilk is spoiled

                                        Mfg Date : 10 4 17

                                        Best before 6 months

                                        I am complaining about Amul Taaza - Comment #2752891 - Image #0
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