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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
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Amul / GCMMF reviews & complaints page 49

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R
raah
from Ahmedabad, Gujarat
Aug 1, 2017
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Address: Ahmedabad, Gujarat, 382345

I marked that every where i purchase amul milk, buttermilk a retailer take an extra rupees from me for example i bring amul taza mrp is 20 rupees but retailer charged me 21 rupees and when i bring buttermilk mrp 10 then retailer charged me 12 rupees please do something against retailer so people are live good otherwise if we do something then tell us don't take law in your hand what is rubbish yaar...
Amul / GCMMF customer support has been notified about the posted complaint.
Dear sir,
With respect to the above subject I would like to inform you that I have found housefly twice in different packets of amul taaza milk pouch of 500 ml today and a day before.
Plz take care of quality otherwise we have to STOP USING AMUL PRODUCTS.
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    Anj Desai
    from Mumbai, Maharashtra
    Jul 30, 2017
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    Address: 400101

    Sub standard quality, unpleasant taste. Complained at their e mail id given on container, absolutely no response... Again sent mail to higher authority... No response at all... Called up at [protected]... Phone no. Is wrong, it gets disconnected... Big company deceiving their customers... Batch no. Vfe 2251... Also has purchase bill rs 98/- jago grahak jago... Grahak is aware, but companies are not responding at all.. What to do???
    Amul / GCMMF customer support has been notified about the posted complaint.
    Today 11/08/2017 i have purchased amul gold milk in that i the date is of 12/08/2017...
    So how can v belive that u r providing us a fresh milk...

    amul shrikhand amrakhand 500 gram - Comment #2816346 - Image #0
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      J
      Jai hind jai bharat
      from Vadodara, Gujarat
      Jul 28, 2017
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      Address: Ahmedabad, Gujarat, 380051

      One of your retailers is selling a gold amul packet of 1/2 kg @ rs. 29 which is rs. 1 extra from the mrp. On being asked the retailer told me he has purchased the said packet @ rs. 26 from the company and he will get nothing selling the same @ rs. 26. When i argue that the other retailers r selling it on mrp rate then he submissive ly told me he is charing rs 1 rupees extra for calling. Please enquired and take the necessary action against him at the earliest.
      Amul / GCMMF customer support has been notified about the posted complaint.
      Halo sir, we have a milk bush and a smell after the milk is heated
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        F
        Fazalabbas
        from Rajkot, Gujarat
        Jul 25, 2017
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        Address: Amreli, Gujarat, 365560
        Website: [email protected]

        Sir i have been eating your varieties very long time and I know your goods are famous in all over Gujarat but today an incident happened with me..i get shocked to seeing it... when i was eating your ice cream at that time there was silver color wire which was eaten by me.. I pulled out from mouth and check it ...that was silver in color...i was worried it if that incident will be happened with any child so it might be dangerous...i will send the picture of all this incident.
        +4 photos
        Amul / GCMMF customer support has been notified about the posted complaint.
        There is no service of your amul retailers in this area... No one is providing service in our area... Even no salesman of your company is providing stock... Do needful in this regard
        Rice in Amul cow's milk packet.
        There are more than 50 rice grains in it.I have attached a picture and i can provide if needed.
        More details:

        https://twitter.com/Geetikakapoor11/status/[protected]

        https://www.facebook.com/photo.php?fbid=[protected]&set=pcb.[protected]&type=3&t...

        dangerous incident amul ice cream - Comment #2812551 - Image #0
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          S
          Sudhir Porwal
          from Agra, Uttar Pradesh
          Jul 25, 2017
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          Resolved

          Address: Dehradun, Uttarakhand, 248001

          I have purchased a 1 ltr amul ghee pack from dehradun with the following details.
          Packed - 25 apr 2017
          Mrp - rs 470/-
          Batch - gae1151
          The ghee quality seems to be different. This ghee is not melting. It has to be heated for much longer duration for melting. If you rub it between your hand, it will not melt and remain sticky on the palm like wax. I am sure it is not pure ghee and adulterated with wax.
          I contacted amul via email [protected]@amul. Coop and toll free also. But received no response yet.
          My trust on the company is shattered.
          Jul 27, 2017
          Complaint marked as Resolved 
          Representative from Amul Co. contacted me and checked the product. It was found that the product is not fake but it is due to some manufacturing fault. It was a quality control issue and not adulteration. I hope he is right.
          Amul / GCMMF customer support has been notified about the posted complaint.
          Jul 27, 2017
          Updated by Sudhir Porwal
          Representative from Amul Co. contacted me and checked the product. It was found that the product is not fake but it is due to some manufacturing fault. It was a quality control issue and not adulteration. I hope he is right.
          There is no service of your amul retailers in this area... No one is providing service in our area... Even no salesman of your company is providing stock... Do needful in this regard
          I have purchased cow ghee from big Bazar. Two packets of half kg.
          When I opened one packet and used. It is found different in test and also colour is bright white. Also observed adverse impact on health.
          I have stopped it's usage for further investigation.
          B. No.PAE 1311
          PKD 11 MAY 17
          Amul ice me kanch ka tukda nikala

          amul pure ghee adulteration - Comment #2806260 - Image #0
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            R
            RizviMS
            from Allahabad, Uttar Pradesh
            Jul 18, 2017
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            Address: Anand, Gujarat, 226001
            Website: www.amul.com

            This is my painful duty as responsible citizen to inform you that yesterday i bought your product from a provisional store at jopling road, lucknow. As soon i opened it i got numerous deceased ants floating over there. One couldn't expect such outcome from a reputed company product when someone is using amul's products for years - milk, butter, bread, spiced buttermilk, cheese etc and has trust on reputed company but this episode i know how to react
            Amul / GCMMF customer support has been notified about the posted complaint.
            I am purchased amul cheese butter today at professor chowk, savedi, ahmednagar, Maharashtra.
            I think these is not original product. It was duplicated with mix with plastic.
            These is unhealthy product.
            Please take necessary action

            masti spiced buttermilk - Comment #2799957 - Image #0
            masti spiced buttermilk - Comment #2799957 - Image #1
            I have purchased cow ghee from big Bazar. Two packets of half kg.
            When I opened one packet and used. It is found different in test and also colour is bright white. Also observed adverse impact on health.
            I have stopped it's usage for further investigation.
            B. No.PAE 1311
            PKD 11 MAY 17
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              P
              poonamsingh10
              from Gurgaon, Haryana
              Jul 13, 2017
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              Address: 110032

              Hi, l'm a delhi resident. My family is using amul products since ages. But this is first time we have seen such poor quality in amul gold milky milk and amul curd. A week has passed but the problem is still not fixed and taste continues to be awful. The customer care numbers are also not working. I request you to please take action as soon as possible since the issue is concerned with our health.
              Amul / GCMMF customer support has been notified about the posted complaint.
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                V
                Vijayk23
                from Mumbai, Maharashtra
                Jul 11, 2017
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                Address: Thane, Maharashtra, 421201

                Amul amrakhanda purchased from d mart dombivali east store on 11th july 17 was very bad in quality.

                Though it was mfg in june 2017, it was looking stale and not regular in taste.

                I found stone pcs and some plastic like pcs inside the packing.
                Is this what amul is known for?
                Batch pae1681
                Mfg in jube'17
                +2 photos
                Amul / GCMMF customer support has been notified about the posted complaint.
                This is to inform you. Today, dated 17 july 2017 I bought Amul Milk from vendor.When I poured it into vessel, i saw something floating in it, either it was a small snake or a small reptile ..its very scary ...Milk, u cant even expect that.. Milk packet...used by date is 18/07/2017 ..
                Plz look into the matter A.S.A.P.
                NISHA

                Quality of amrakhand is too bad - Comment #2789222 - Image #0
                Quality of amrakhand is too bad - Comment #2789222 - Image #1
                Quality of amrakhand is too bad - Comment #2789222 - Image #2
                Buttermilk of very bad taste as it was not refrigerated

                Vendors keep milk and other dairy products out in heat

                I got vomiting

                Quality of amrakhand is too bad - Comment #2799918 - Image #0
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                  R
                  Rajivsharma501@gmail
                  from Mumbai, Maharashtra
                  Jul 11, 2017
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                  Address: 400610
                  Website: Amul

                  I discovered a screw in an amul ice cream biscuit. How horrible. No quality control at all. What if i had swallowed it. I could be hospitalized! Amul, please raise this issue internally by looking at the batch number gre 1451 of 25 may 2017. I have sent photos of the evidence to you via facebook messenger. Also, please share with me the email id and contact details of health department and consumer court. I shall escalate this matter and make sure you acknowledge how you are selling hazardous food to public without quality checks.
                  Rajiv sharma
                  [protected]
                  [protected]@gmail.com
                  +4 photos
                  Amul / GCMMF customer support has been notified about the posted complaint.
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                    A
                    Amrita Karna
                    from Bengaluru, Karnataka
                    Jul 10, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
                    Website: www.amul.com

                    Hi,
                    Since long back we are using amul products, i am residing at gaur saundaryam society, greater noida west. I have started residing here since may'2017. We have a grocery store in our society named "round the corner". Since last 2 months i am experiencing very bad with the amul milk, either tonned or full cream milk. The milk is quiet condensed in this way when i use to make curd, the curd is not either tasty nor getting in solid form. Earlier i was in sector -119, noida there i did not experience this kind of thing. I don't know from which dairy or dealer we are getting this kind of product, now on i am forced to leave amul products. Kindly pay attention to this thing as we are paying so much for the milk and overall this is basic need of your countrymen.
                    I want this to resolved as soon as possible and the culprit should get the reward too for this sin.

                    Thanks
                    Amrita karna
                    Mob.-[protected]
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      S
                      sbtambare
                      from Mumbai, Maharashtra
                      Jul 10, 2017
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                      Address: Mumbai City, Maharashtra, 400033
                      Website: products

                      I stay at ghodapdeo, mazgaon, mumbai. I am facing this problem for last 2 and half years. The problem is that milk products are over charged. Like half liter milk bag with mrp 21rs. Is charged rs 22. And one litre bag with mrp 41rs is charged rs 44. It's happening in almost all shops in nearby area. They refuse to give milk/ products if asked to give as per mrp. Also these people start arguing with the customers.
                      Amul / GCMMF customer support has been notified about the posted complaint.
                      I am from mumbai i have purchased 1/2 liter packaged amul gold milk. the packet does not have date for last use.

                      Rate more than MRP - Comment #2782049 - Image #0
                      Rate more than MRP - Comment #2782049 - Image #1
                      Rate more than MRP - Comment #2782049 - Image #2
                      Rate more than MRP - Comment #2782049 - Image #3
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                        A
                        Archit Sunger
                        from Mumbai, Maharashtra
                        Jun 30, 2017
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                        Address: Ahmedabad, Gujarat, 380061

                        Hello,
                        Am from Ahmedabad . I have been using Amul Milk since my existance but recently i have seen poor quality of it. I buy Amul shakti in which recently thrice i have found this awful taste and smell in milk in 500ml packet milk.I checked, Milk didnt expired. Its a repeated issue, must be in a batch. Number embossed on seam of pckt --7BE300617. Other detail in photo attached.

                        Archit
                        Amul / GCMMF customer support has been notified about the posted complaint.
                        Today while boiling Amul toned milk ... (The blue packet) a layer has come up after the boiling was over ... A layer of plastic or some kind of synthetic material which after tasting had no taste of milk ...just rubbery ...

                        What are we drinking we ourselves don't know... We trust big brands and thus rely on fake milk
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                          J
                          Jagdish Ribadiya
                          from Surat, Gujarat
                          Jun 28, 2017
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                          Address: 395010

                          Regarding duplicate butter in market
                          Hello sir,
                          This is mr. Jagdishbhai ribadiya from surat, gujrat.
                          I'm running a restaurant chain in surat.
                          There is duplicate delicious butter selling in surat market for a long time, supplier name is harekrishna foods at varachha surat.
                          We have complained many times to mr. Sandip who is representative of amul company in surat district, his contact number is [protected]. I called him many times but he did not take any kind of action against duplicate delicious butter vender.
                          I also attached a image of duplicate and original butter in different wrapper cover.
                          So, i kindly request you to take action against them otherwise this is very huge effect on people's health.
                          This is very serious matter but no one taking responsibility to stop this kind of duplicate amul product.
                          If you need any kind of information regarding this than you can feel free contact to me on +[protected].

                          Kind regards
                          Jagdishbhai ribadiya
                          Surat
                          +[protected]
                          +1 photos
                          Amul / GCMMF customer support has been notified about the posted complaint.
                          Amul kool milk mfg. date April 17 purchase today 03/07/17 completely spoiled . 3 boxes 24x3 = 72 bottle purchased from MIRA ROAD EAST [censored]AL NAGAR DISTRIBUTER 50% bottle spoiled. this we distribute in our private Majlis who attened the majlis for salwat. 1/2 bottle we keep for complaining .

                          Amul delicious butter - Comment #2776972 - Image #0
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                            Rima Maitra Banerjee
                            from New Delhi, Delhi
                            Jun 28, 2017
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                            Address: New Delhi, Delhi, 110075

                            Dearsir
                            i had purchased a amul butter scotch brick from the above mentioned amul booth dated of manuf april 17 and found that the nuts/malt in the ice cream not crunch and the taste was like sand..On taking back there was no response from the booth representative and i have kept the packet with him to be given back to the distributor. . I thought a big co. Like amul had a customer care which answers the calls but no response .
                            I will surely take this to social media and am loosing trust in amul the taste of india has become waste of india.
                            Hope you look into this
                            regards
                            rima banerjee
                            [protected]
                            dps appt sec 4 plot 16
                            dwarla
                            delhi
                            Amul / GCMMF customer support has been notified about the posted complaint.
                            The Amul mild product is always known for its quality and reliability. But, quality of Amul Dahi in cup packing is continuously declining. Kindly, maintain its purity and quality in peak season also.
                            We brought double toned milk packets and the milk was smelling badly.
                            I am regular consumer of AMUL ice cream, even I always prefer in buying AMUL ice cream in front of any other brand available in market.

                            But I am very disappointed with quality of AMUL Ice cream in last 2-3 months.

                            15 days back I purchased AMUL Ice cream VANILA flavour 2 liter pack from very renowned bakery of Meerut. But when we served during our family get-together there was roughness in taste like sand type feeling when we revolve ice cream in our mouth and then we feel same thing in our throat.

                            This was first ever bad experience with AMUL. Same thing happened 02 days back as well when I had purchased 02 bricks of AMUL Creamy Almond on Sunday from different shop. But again we had faced same problem sand like feeling in mouth as well as in throat.
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                              Gaurav Malik
                              from Thanesar, Haryana
                              Jun 27, 2017
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                              Address: Karnal, Haryana, 132001

                              I am purchasing amul diamond milk for the last 3 years but now a days amul milk geting yellow after boiling the milk. Milk produce too much froth sometime. I am from karnal haryana living in vikas colony karnal haryana. I think milk is coming from a wrong plant to this area. Some people between the process adding detergent milk into this and i saw a short cut also in the amul packet. I request you to check and have some lab test so that we can trust on amul continuously. My phone no is [protected] and name is gaurav malik
                              Amul / GCMMF customer support has been notified about the posted complaint.
                              https://youtu.be/_JcutC6hqsc
                              I want to bring this to your notice that yesterday I bought a packet of amul cheese slices from nearby easy day, pack of 10 but on the contrary as I opened it, it only had 9 slices.
                              Whom should I place responsible for this problem.
                              This was unexpected.
                              I have purchased 1 Kg Doda Barfi from your Ahmedabad Airport outlet. When I open the box at home found fungas in all the sweets. The packing date of the box is 19th March 2017 and the expiry date is one year from the date of packing. I want refund for the same or equivalent item in lieu of money.

                              Thanks

                              Anil Kumar
                              [protected]
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                                darpanna
                                from Rajkot, Gujarat
                                Jun 27, 2017
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                                Address: Rajkot, Gujarat, 360005
                                Website: amul

                                I purchased milk bags from nearby store, when i open it taste is salty. I purchased 7 bags and 5 bags are packed i want refund for that 5 bags, please contact me as soon as possible
                                Possible
                                Name — darpan nagrecha
                                Add — block no m /2/16, rural housing board, b/h a. G. Society, kalavad road, rajkot
                                Contact no — [protected]
                                Product detail — 26 jun 17 ra 08 x
                                Amul / GCMMF customer support has been notified about the posted complaint.
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                                  Umesh-Vasco
                                  from Pune, Maharashtra
                                  Jun 27, 2017
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                                  Address: South Goa, Goa, 403802
                                  Website: Amul product

                                  Dear.. A milk bag of 500ml of amul gold, mrp=rs.26.00 spoiled, wch is still having valid for use. Crimped mark on bag with "use by date" is
                                  *uk09be260617* packing fil plant at gandhinagar & retaile sold at vasco-da-gama (Goa).
                                  No one is ready to accept respo. & refund money.
                                  Kindly consider, this as a genuine case & arrange for refund, as we r service class people earning fm our sweat & blood and cant afford to waste money in such a cheat thing.
                                  Amul / GCMMF customer support has been notified about the posted complaint.
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                                    Raghugupta31
                                    from Rajkot, Gujarat
                                    Jun 26, 2017
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                                    Address: 110008

                                    Ice cream - vanilla 1.25ltr
                                    Batch no mre - 097/4
                                    Pkd on 7 april 17
                                    Shop name-sugandh diary, ranjeet nagar, new delhi 110008.

                                    Purchased above mentioned ice cream on 26 june 17. Taste of ice cream was not as before. Taste was not good and was leaving sensation in throat. There was excess of powder which was prominent in taste. The same is returned to shop.

                                    You are requested to look into issue. There seems to be of quality check in a reputed company as yours. This is not acceptable. We always depends on amul ice cream and we cannot play with health of our children.
                                    Sure ne essay action will be taken at your end.

                                    Regards
                                    Raghu
                                    [protected]
                                    [protected]
                                    Amul / GCMMF customer support has been notified about the posted complaint.
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                                      divine56
                                      from Gurgaon, Haryana
                                      Jun 26, 2017
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                                      Address: 201301

                                      Purchased five pouches of liquid milk in 25 june 17, toned, with expiry date 26 june2017. It was purchased in morning from shiv shakti stores, antriksh golf view - 1, sec 78 noida - 201301
                                      When the milk was boiled immediately after purchased, it spoiled and foun[censored]nusable. It is unfortunate to find the product sub standard from reputed organisation

                                      Please investigate and provide compensation

                                      Rahul kumar :
                                      J - 402 antriksh golf view - 1
                                      Sec 78 noida
                                      [protected]
                                      [protected]@yahoo.com
                                      Amul / GCMMF customer support has been notified about the posted complaint.
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                                        Shivalika Saxena
                                        from Delhi, Delhi
                                        Jun 11, 2017
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                                        Address: New Delhi, Delhi, 110017
                                        Website: amul

                                        I recently purchased amul vanilla royale icecream. It really taste bad. I can feel the taste of slaty (Chalk) granular type taste on my taste buds. This is the first time i convinced my family to buy amul icecream because i gotto know that amul uses milk in making icecream rather than vanaspati oil. So i thought of trying itz icecream. We already used many of amul other products too but this was the first time we buyed itz icecream n am feeling sorry for buying this product of amul due to such a bad taste.. Icecream is always known for its creamy taste. But amul vanilla royale icecream taste dissapointed me. I hope you will look after the matter soon
                                        Amul / GCMMF customer support has been notified about the posted complaint.
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