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Amul / GCMMF Complaints & Reviews

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M
Mehul@123
from Bardoli, Gujarat
Jun 2, 2017
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Address: Anand, Gujarat, 388001

I daily bought amul gold and amul butter milk, The MRP is 26 and 11 Rs. Respectively.
But retailer always takes 27 Rs. and 12 Rs. as additional charge like cooling and transport etc...

That means for one liter of gold milk we have to pay 2 Rs. more and same for the butter milk and other milk like taza, shakti etc..

So on what basis they are taking extra charge?

Amul had given the permission to take any extra charge more then MRP?

We have no other choice thats why they are taking extra charges and amul dairy not taking action till now for the same.
Amul / GCMMF customer support has been notified about the posted complaint.
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    Nams P
    from Bengaluru, Karnataka
    Jun 2, 2017
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    Address: Bangalore Urban, Karnataka, 560037

    Second time this has happened, I purchased 2 packs of Amul Taaza milk, homogenised toned milk, 200 ml, and when poured into a container, found that while clots coming out, curd formed inside.

    Its really pathetic that such a reputed company has become so careless, this milk I purchased for my small kid. Manufacturing date is[protected]. With reputed name they started cheating the customer!!! Last time when I consumed the milk by ignoring it, got food poisoning. This time I will try my best to spread this fraud and the incident.

    Last time when I complained, I think there was no such investigation made from Amul side as they know, no one can do anything against them.
    Amul / GCMMF customer support has been notified about the posted complaint.
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      S
      Stephen Extross
      from Nashik, Maharashtra
      Jun 2, 2017
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      Address: Nashik, Maharashtra, 422401
      Website: Consumer forum

      I bought 1l amul gold homogenised standardised milk from regal stores devlali camp nashik dist. Yesterday 1st july 2017 and opened it today 2nd july 2017 and the milk was fully curdled up "bad". Took it back to the store where we purchased it from, the store keeper told me it won't be replaced and did not refund my money back too. My name is stephen extross, this is my contact no.[protected] this incident has happened twice with me. My money is wasted on this product. I want a reply as soon as possible.
      +2 photos
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        T
        Tanvi Godkar
        from Pune, Maharashtra
        Jun 1, 2017
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        Address: 400091
        Website: Amul

        I had bought these two packets of amul premium - spiced buttermilk on andheri station i dont to call it duplicate or they had refilled their buttermilk with the amul one's because when i firstly opened them the silver packed seal was open secondly when i tasted a little it tasted pathetic diluted as similar to water.
        I am obviously going to return these packets in the evening ofcourse but this a big thing now, do we have to trust this brand or no? / from where to buy?
        Amul / GCMMF customer support has been notified about the posted complaint.
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          Neeta Idnani
          from Mumbai, Maharashtra
          May 30, 2017
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          Address: Mumbai City, Maharashtra, 400053

          We reside at andheri west veera desai road (Mumbai) & we get our daily 2 litres of toned milk plastic bag packet from our nearby dairy vendor called geeta dairy (Mob num of dairy:[protected]). Since the past more then one month we are getting toned milk which is nothing but full water. No amount of cream forms in it & when we drink its the yuckiest taste ever. You can taste & tell its only water & no amount of milk is mixed with it. We were forced to switch over to gowardhan. However we wish to start amul milk back provided the problem is resolved. Please help.
          Amul / GCMMF customer support has been notified about the posted complaint.
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            S
            Shardul Shah
            May 29, 2017
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            Address: Ahmedabad, Gujarat, 380058

            Dear sir,
            I just purchased amul probiotic lassi, from d2d mart, applewood galleria, s. P. Ring road, ahmedabad about an hour.
            It was very tangy as we are a regular user of it, we found something wrong in it, we checked packing date as it is 27th may, 2017. So i request you to check at your production side and take positive in this.
            I'm a rebuild user of amul and trust always. I hope it continues forever.
            Thanks
            +2 photos
            Amul / GCMMF customer support has been notified about the posted complaint.
            May 29, 2017
            Updated by Shardul Shah
            Complain for Amul probiotic Lassi

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              S
              Sandhya Shri
              from Sitapur, Uttar Pradesh
              May 28, 2017
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              Address: Allahabad, Uttar Pradesh, 211003

              Sir,

              I am here to complain about amul gold 500 g pack. I bought a pack of amul milk from a store near my house on 28 may 2017 morning. The date on the packet was 28 may 2017. On boiling the milk, it formed lumps and was sour in taste. I did not expect this from a prestigious brand like amul which promises to provide high quality dairy products. I hope you will look into the matter and do the needful.

              Thanking you.
              Sandhya.
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                U
                utsav.upadhyay
                from Nagpur, Maharashtra
                May 25, 2017
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                Address: 382424

                We ordered Amul gold milk from the Amul online store. The milk received is sour. I checked the expiry date on the packets and that is okay. But the mili received was sour. I need fresh good quality milk packets or refund of my money today.

                The details of the online order are as below:
                Order id: [protected]
                Contact no: [protected]
                Address: new cg road, chandkheda
                +1 photos
                Amul / GCMMF customer support has been notified about the posted complaint.
                We have been supplied adulterated milk which has a pungent smell and is smelling of medicine. It's been done in Powai area.
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                  B
                  Biswajit Kumar Sahoo
                  from Siliguri, West Bengal
                  May 21, 2017
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                  Address: Nagpur, Maharashtra, 751007
                  Website: www.amulicecream.in

                  I belong to bhubaneswar and ive bought amul vanilla ice cream slab. Surprisingly it tasted like frozen milk. It had no taste and it was an ice chunk. Amul being a highly reputed company i never expected such type of quality. Im a regular customer of amul but was shocked to see such quality. Hopefully i wish to find better quality next time.
                  Batch no - ime 1131
                  Manufacturing date - 23th april 2017
                  Amul / GCMMF customer support has been notified about the posted complaint.
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                    P
                    pitupal15
                    from Delhi, Delhi
                    May 19, 2017
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                    Address: 110096
                    Website: www.amul.com

                    Dear Sir/Madam,
                    Myself Indranil Pal, residence of Mayur vihar phase 3, New Delhi. I have purchased an ice cream cup from the local dristibutor for my daughter. But when it was open their was a insect inside the ice cream. This is how you maintain your quality and hygienic. What would happen if my daughter would have it, we saw it before having the bit. Pls response me whats the value of your brand. This is not the hygienic that you talks about. Please respond in my complaint. It's a life risk having Amul product. I have spoken with the shop keeper about the matter. He suggested me to drop a complain then if I get any response then I can take action again it. As I am a professional advocate, I will Take care of it personally.
                    Thank you
                    Indranil Pal
                    [protected]
                    +1 photos
                    Amul / GCMMF customer support has been notified about the posted complaint.
                    Response of manufacturers to such complaints are very poor. Suggest to file a complaint immediately with the proof with District Designated Officer (Food Safety) of your area.
                    It is smelling & tasting like a lot of medicines added in it. Not drinkable. Felt like vomiting after taking a sip.
                    Purchased 3 packs & all same.

                    Net content- 500 ml
                    Lic no. [protected]
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                      S
                      Shrupta
                      from Delhi, Delhi
                      May 18, 2017
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                      Address: 110016
                      Website: [email protected]

                      Sir,
                      I had purchased two packs of amul cheese slices (750g - 50 slices each) in the month of february 2017. The packs were dated 19 december 2016 and best before 6 months. One of the packs (Batch number kfa3542) has turned out to be stale. The slices are having fungus on them.
                      I had registered a complaint on amul toll free number on 6 april 2017, complaint number given to me was 7847. An executive from the company fixed a day and time for visit at my address but did not turn up till date. Ms. Ankita sanghvi, sr. Executive mktg. Amul, had been corresponding with me over email but has now failed to respond.
                      The complaint is still unattended. Such an act of irresponsible behavior from a company like amul is not expected.
                      Kindly do the needful to resolve my complaint.
                      Thank you.

                      Shruti goyal
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        D
                        dabhi mukesh
                        from Jamnagar, Gujarat
                        May 18, 2017
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                        Address: 380027

                        I had purchased milk from your Amul outlet RTO circle subhashbirdge Ahmedabad mean time after 15 minutes I checked milk was in bad condition like Butter milk soon I rushed to the the shop but it 2345 hrs on 17 may 17. Milk was Amul diamond used by 17 may 17 and batch no. MD3A. Refused to change and told me to contact customer care for change. Pls do something as you are reputed company.
                        +3 photos
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                          parnika333
                          from Ahmedabad, Gujarat
                          May 16, 2017
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                          Address: 380021
                          Website: www.amul.com

                          Most of the retailers, except the authorised amul parlours, are charging 1 rupee extra per bag of Amul Gold milk in Ahmedabad, Gujarat.I purchase usually from Amul parlour only, but sometimes have to buy from local retailers also. AMUL is failing to control its MRP in these small shops. They say they charge for the electricity the fridge uses to keep the milk cold in summers. But now when they know that consumers are giving into their demands for the sake of their convenience, this has become an all time affair. So, be it winter or summer, their fridge charges are constant always.
                          Amul / GCMMF customer support has been notified about the posted complaint.
                          Today while travelling through Sabarmati express 19167. At Bina Jn. I purchased a pet bottle of 200 ML Amul cool from the vendor Ramcharan and Sons at platform no. 4 . The batch no on the bottle is GAE 0971 L1, 07/April/17, 04:25:45 . The vendor has erased the MRP AND OVERCHARGED ME WITH RS. 30 FOR A BOTTLE OF RS. 20 OR 25.

                          Amul gold milk being charged above MRP by retailers - Comment #2740208 - Image #0
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                            D
                            deepak101288
                            from Delhi, Delhi
                            May 12, 2017
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                            Address: New Delhi, Delhi, 110045
                            Website: www.amul.com

                            महोदय/महोदया,
                            सविनय नम्र निवेदन है कि इस पत्र के माध्यम से, मै, “अमूल दूध, छाछ, दही विक्रेता मैसर्स विमल गुप्ता ड्रिंक स्टोर ([protected]) पालम कॉलोनी, दिल्ली के विरुद्ध, आपका ध्यान आकर्षित करना चाहता हु।
                            गली न. 16, साध नगर, पालम कॉलोनी, दिल्ली मे मेरे पिता जी ‘अग्रवाल जनरल स्टोर’, रीटेल दुकान चलाते है, जिस पर मैसर्स विमल गुप्ता ड्रिंक स्टोर ([protected]) पालम कॉलोनी, दिल्ली से अमूल दूध, छाछ, दही supply होता है। लेकिन ये सप्लाइ मे अपनी मनमानी कर रहा है। कभी सप्लाइ देता है और कभी नहीं भी। rate भी overcharged कर रहा है। आज भी उसने दूध नहीं सप्लाइ किया। इस संबंध मे पालम कॉलोनी दिल्ली के एरिया इंचारज श्री मधुसूदन जी को मोबाइल न. [protected] पर अवगत कराया गया लेकिन अभी तक इस संबंध मे कोई करवाही नहीं की गयी है।
                            कृपया विमल गुप्ता ड्रिंक स्टोर ([protected]) पालम कॉलोनी, दिल्ली के खिलाफ तुरंत करवाही की जाए।

                            दीपक कुमार गुप्ता
                            [protected]
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              pankaj24
                              May 11, 2017
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                              Address: Singrauli, Madhya Pradesh, 486884
                              Website: Consumercomplaints.in

                              Iam a resident of nigahi colony, Singrauli, (MP.). "Wah swagat bakery" is in my locality at nigahi shopping complex.
                              On 11 may, 17 at about 2135 hrs i visited that shop and purchased above mentioned item, mrp of item printed on the box inclusive of all taxes was Rs 12/- but they have taken ₹15/- from me and told me that go and complain anywhere, i will sale that item in ₹15 only not on mrp.

                              Pankaj kr Singh
                              [protected]
                              Amul / GCMMF customer support has been notified about the posted complaint.
                              May 11, 2017
                              Updated by pankaj24
                              Pic of shop
                              I have purchased a amul full cream milk packet .
                              no exp date was written on that packet.
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                                Pratyasha Basu
                                from Kolkata, West Bengal
                                May 9, 2017
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                                Address: Hooghly, West Bengal, 712249

                                I bought the 200g pack of amul gouda cheese cubes. The packet is perfectly packaged and the manufacturing date states that it was manufactured on March, 2017.
                                The problem is it tastes bitter, whether I eat it directly or use it to cook something. As a result all my dishes are getting ruined. Gouda is supposed to have a slight sweet taste. I don't know whether this is a manufacturing defect or there is something wrong with my packet.
                                Is it safe to consume?
                                Please look into this matter and take the necessary steps. Amul is a trustworthy company and I expect better quality from it. Please response
                                Amul / GCMMF customer support has been notified about the posted complaint.
                                Your produt of shreekhand..i m ravi makwana nr jivraj police chowki ahmedabad..get your product 1 kgpack of shreekhand..but your produt is very poor quality..me ad my family and our guest..all are drink your shreekhand in scoccer..after freeze your product more then 24 hrs...shame. shame...NOT TRUST OF INDIA...AMUL
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                                  ÃviÑash Sharma
                                  from New Delhi, Delhi
                                  May 8, 2017
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                                  Address: New Delhi, Delhi, 110017
                                  Website: www.amuldairy.com

                                  Today when i bolied the milk the packets had some solid particles which were particularly not ghee. This thing was atleast in 3 packs. I tried calling the customer care but everytime I call on the toll free number it's says 'thnku for calling Amul' press a certain number for the language I pressed the no. Then the call was cut. I would appreciate your immediate steps on this matter.
                                  Amul / GCMMF customer support has been notified about the posted complaint.
                                  Sir i hear just know amul company aad a pig fat in amul pista mali ice cream its true or laie pls conform mi becoz iam a big fan of amul products sir its indian company

                                  Tranised milf packets containing some solid smelly particles - Comment #2725400 - Image #0
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                                    Saifullah Ansari
                                    from Nagram, Uttar Pradesh
                                    May 7, 2017
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                                    Address: Varanasi, Uttar Pradesh, 221001
                                    Website: MRP

                                    Please let me know whether vendors selling packate milk of various brands are free to sell on more than MRP printed on pack, if not, please take action against them, I will be very thankful to you.
                                    I tried to get the information why they are selling more than MRP, he started shouting on me and refused to give me milk, challenged to complain any where, they don't care.
                                    Amul / GCMMF customer support has been notified about the posted complaint.
                                    I bought a packed amul spiced butter milk but after some time packet got swilled off. It was like some kind of gases are generated inside.
                                    Why this was happend ?

                                    More than printed MRP - Comment #2723913 - Image #0
                                    I am very big fan Amul Product and Amul butter is my favorite one but, sorry to say that some distributor distribute Duplicate Amul butter in many shop Khoda Colony Noida
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                                      Amar Ambi
                                      from Chennai, Tamil Nadu
                                      May 6, 2017
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                                      Address: Krishnagiri, Tamil Nadu, 635109

                                      I purchased 270 g/500ml for 75 rs in plastic company packed family pack, but in Hosur, bagalur road amul showroom is perfect fraud and it's a type of robbery, for 70rs they providing just 4 scoop, not even half of that box. I am very much upset with this, plz consider and u should take care of that issue, Very very very worst experience for me. I will ready to face any legal thing, regarding this issue. He is explaining that, family pack in plastic box which I bought for 75rs is not good quality, this is the original quality which he sells in shop .
                                      Amul / GCMMF customer support has been notified about the posted complaint.
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                                        ketan mehta
                                        from Chennai, Tamil Nadu
                                        May 4, 2017
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                                        Address: Anand, Gujarat

                                        I have purchased Amul Rajwadi Kulfi in Tub / container of 1 Ltr/ 540 Gms from Reliance fresh store, Mithakali, Ahmedabad, batch no..GAE10415, PKD ON 14/Apr/17.
                                        On opening the container and consuming it I found that it tastes very bad and tastes like burnt milk and can not be consumed.

                                        Request you to refund me money or give me replacement at the earliest.
                                        Amul / GCMMF customer support has been notified about the posted complaint.
                                        We are Fortune Park Lake City, using Amul Products, we are going to start more products like Ice cream & Cream & dairy products, but not getting delivery from area distributor Savla Agency. we complaint to your company representative Mr.Navin but not getting positive response from them. Please help to get smooth delivery of your product. Thanks
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