Amul / GCMMF Complaints & Reviews

महोदय/महोदया,
सविनय नम्र निवेदन है कि इस पत्र के माध्यम से, मै, “अमूल दूध, छाछ, दही विक्रेता मैसर्स विमल गुप्ता ड्रिंक स्टोर ([protected]) पालम कॉलोनी, दिल्ली के विरुद्ध, आपका ध्यान आकर्षित करना चाहता हु।
गली न. 16, साध नगर, पालम कॉलोनी, दिल्ली मे मेरे पिता जी ‘अग्रवाल जनरल स्टोर’, रीटेल दुकान चलाते है, जिस पर मैसर्स विमल गुप्ता ड्रिंक स्टोर ([protected]) पालम कॉलोनी, दिल्ली से अमूल दूध, छाछ, दही supply होता है। लेकिन ये सप्लाइ मे अपनी मनमानी कर रहा है। कभी सप्लाइ देता है और कभी नहीं भी। rate भी overcharged कर रहा है। आज भी उसने दूध नहीं सप्लाइ किया। इस संबंध मे पालम कॉलोनी दिल्ली के एरिया इंचारज श्री मधुसूदन जी को मोबाइल न. [protected] पर अवगत कराया गया लेकिन अभी तक इस संबंध मे कोई करवाही नहीं की गयी है।
कृपया विमल गुप्ता ड्रिंक स्टोर ([protected]) पालम कॉलोनी, दिल्ली के खिलाफ तुरंत करवाही की जाए।

दीपक कुमार गुप्ता
[protected]

Iam a resident of nigahi colony, Singrauli, (MP.). "Wah swagat bakery" is in my locality at nigahi shopping complex.
On 11 may, 17 at about 2135 hrs i visited that shop and purchased above mentioned item, mrp of item printed on the box inclusive of all taxes was Rs 12/- but they have taken ₹15/- from me and told me that go and complain anywhere, i will sale that item in ₹15 only not on mrp.

Pankaj kr Singh
[protected]

I bought the 200g pack of amul gouda cheese cubes. The packet is perfectly packaged and the manufacturing date states that it was manufactured on March, 2017.
The problem is it tastes bitter, whether I eat it directly or use it to cook something. As a result all my dishes are getting ruined. Gouda is supposed to have a slight sweet taste. I don't know whether this is a manufacturing defect or there is something wrong with my packet.
Is it safe to consume?
Please look into this matter and take the necessary steps. Amul is a trustworthy company and I expect better quality from it. Please response

Today when i bolied the milk the packets had some solid particles which were particularly not ghee. This thing was atleast in 3 packs. I tried calling the customer care but everytime I call on the toll free number it's says 'thnku for calling Amul' press a certain number for the language I pressed the no. Then the call was cut. I would appreciate your immediate steps on this matter.

Please let me know whether vendors selling packate milk of various brands are free to sell on more than MRP printed on pack, if not, please take action against them, I will be very thankful to you.
I tried to get the information why they are selling more than MRP, he started shouting on me and refused to give me milk, challenged to complain any where, they don't care.

I purchased 270 g/500ml for 75 rs in plastic company packed family pack, but in Hosur, bagalur road amul showroom is perfect fraud and it's a type of robbery, for 70rs they providing just 4 scoop, not even half of that box. I am very much upset with this, plz consider and u should take care of that issue, Very very very worst experience for me. I will ready to face any legal thing, regarding this issue. He is explaining that, family pack in plastic box which I bought for 75rs is not good quality, this is the original quality which he sells in shop .

I have purchased Amul Rajwadi Kulfi in Tub / container of 1 Ltr/ 540 Gms from Reliance fresh store, Mithakali, Ahmedabad, batch no..GAE10415, PKD ON 14/Apr/17.
On opening the container and consuming it I found that it tastes very bad and tastes like burnt milk and can not be consumed.

Request you to refund me money or give me replacement at the earliest.

Dear sir

I would like to inform that i have got a smart change issued by shiv shakti traders-jodhpur char rasta, ahmedabad. I have pair rs.2000.00 in this smart change and had a balance of rs.610.00 till my last transaction on 15-04-17. It has come to my knowledge that my card has been blocked and the amount transferred to some other new card on 17-04-17 and also my authorized mobile number is changed fraudulently. I have contacted the above mentioned parlour owner when my card was not working in his parlour.
Initially he said that i have changed the card at some other parlour and hence the card is not working and refused to listen to my complain, subsequently he contacted an agent and i was informed by the agent that my card is blocked and a new card is issued to somebody else and all my money has been transferred to his account. He has also sent a footage of the person using my card at some other parlour
In vastrapur and assured me that he will catch hold of the person when visiting that parlour next time.
Now the agent is not taking my calls even after calling him several times. I can share his number and footage along with my card details. Not posting all these details on public domain as of now.
You may kindly intervene in the above matter since the same is concerned with a parlour of amul.
You may contact me on my mobile no. [protected]

The milk purchased from the shop in Subroto Park was found to be emitting burnt smell while boiling on two occasions last week despite not reaching boiling point. Further the milk left a sticky white residue at the bottom of the boiling vessel. The milk was pkd on 24 and 27 Apr 17 and was utilised the same day. Fearing adulteration I have stopped using the same and moved to Mother dairy. I am afraid that as I have not preserved the sample/empty pcks with batch numbers, you may not be able to investigate fully but trust that you may like to recheck the supply chain for any issues which may bring bad name to your company.
Thanks

Respected sir, i am writing this complain about a branch of Amul in hindu rao hospital delhi 110007. In this branch many times milk quantity is inediquate and we have to go far to a branch of mother dairy. Till 12o clock mp Amul mik products to make tea and coffee to earn more profit this leads to the shortage of milk. I am requesting you to please increase the quantity of milk ordered and take my concern seriously.

Today morning i have purchased (Two numbers) 500 ml milk packet from my nearest shop in noida and after i boiled the milk it had a yellow covering over it and when i started drinking it tasted very different. This is the second time in a week that i threw the milk away. The milk taster very bad.0lease look into it either the milk is adulterated or some other problem. I always had the utmost faith on amul products but now i have my doubts. Please look into it.

Dear sir.

Please be aware that shops infront of joshipara vegetable market in, junagadh city vendors are taking 1 rs extra cooling charges on each product like milk and buttermilk that looks price over mrp price. Hence please resolve this because vendors are taking more rupees than the mrp so that is because of their more profit margins. So that is open cheat.

Hi i have purchased Rajbhog Ice cream of 750ml. But when i opened it then saw the real ice cream not enough it was happened first time with me, i always preferred amul but this is really bad experience i ever had. According to me out of 750ml i had only 400ml in the pack. Why this is so? How do we verify weight before purchasing? This is not good for amul. I want solution. My mail id : Kulkarni.[protected]@gmail.com

Dear Sir / Madam,

Today morning I have purchased 02 nos. (Two Numbers) 500 ml milk packet from my nearest Amul Shop and after came to house found there is no expiry date. For reference sending two photos for your n/a pl. I have already sent mail to [protected]@amul.coop, but no response till receive.

Thanks and Regards,
Krishna Kanta Saha.
C/o. Nanda Das. Vill. Debpukur.
P.O. Sewli Telinipara. P.S. Titagarh.
Dist. North 24 Parganas.
Kolkata-700121.

Sir / Madam,

I am Anirban Bakuli, the propritor of Paramananda Enterprise, one of your ADAs under Kolkata MMO. Mr. Abhijit Maity, our territory incharge suddenly threatened me and ceased my delivery without any notice or authorised letter. There are many other ill reputations about him in the market. I've been suffering in an income less helpless condition. Therefore my vendors and outlets are also in great trouble. I have a bank guarantee of Rs. 100000 and security deposit of Rs. 50000. I am in this business for about 4 years. Is your company aware of this ? Or is this the own decision of Abhijit Maity? Who will recover my loss? what should I do ?
Please look into the matter and save my family. I expect your kind help.

I am distributor of amul and placing my order in online app through my smart phone and i am getting order confirmation via sms and amount details.My security deposit is 100000 and advance payment at gcmmf is 62510/- .My distributorship is by the name of atul milk agency (sap 1013657) in nashik prime location ravivar karanja, panchvati and i am the distributor who gave highest sale (5000 litres) during launch 15 years back in the year 2000 and i am regular ordering curd and other bi-products regulary but because of some personal bias here the on roll staff of nashik sameer shinker and asm uppal patel who is sitting at mumbai thane-mm0 is not at all supporting me and they are not cooperating with me after my request also i already had conversation with both the guys for 3/4 times and after that they are not responding and after request also not supplying milk to me.Kindly take immideate action on them and resolve my issue as soon as possible.I am thinking for going to consumer forum also regarding that odd behaviour.I am with this business since last 35 years and having sale of[protected] litre per day and curd is 1000 kg per day minimum of all the brands and also bi-products sale in good volume in retail as well as wholesale.My contact number [protected].

Dear sir/madam

There is a store in sector 1, nghc, khelgaon complex, hotwar, ranchi, jharkhand which is in the business of selling amul products and is charging blatantly charging more than the mrp specified on the product pack. When asked why it is overcharging, we got a blunt and rude reply that same is the cost of cooling the product. Any vendor/franchisee overcharging its customer beyond the mrp specified on the product is gross violation of provisions of consumer protection act. We request you to kindly take appropriate action against the store owners to ensure such gross violation of laws are not witnessed in future and we are not forced to take legal action against the franchisee and amul.

I asked for Amul buttermilk tetracan from your franchise dealers in dombivli(east).. Ganesh coldring road. Cost of buttermilk was rs 12. I had a 20 rs note. Instead of giving change he rudely said i[censored] have change then only buy otherwise get lost. This is not the way to interact with customer. Ask your people to check out this person. I will appreciate if this problem is sloved.

I buy many times your packet milk for home.I had no complain against your milk.It is very good.Some of vendors charge 1 rupees extra on the MRP of amul packet milk. I asked them many times why 1 rupees extra, they replied it is for refrigeration charge.Is it legal?? Can anyone sell above MRP?? In kolkata specially at garia market you can find many vendors doing so and also at Asansol most vendors are doing this and customers have to pay 1 rupee extra.please look into the matter otherwise these people are making your company's image very bad.

Sir/Madam,

If the Parlour owner does not have proper change to return to a customer, why is odd-priced items kept for sale?
I visited one of your Parlours on the night of Friday, April7, 2017, in Pune.
Ordered Two Numbers of AMUL COOL CAFE Cans.
Cans were NOT AVAILABLE.
So, I settled for Two Plastic Bottles of KOOL CAFE, each priced at Rs22=00.
Total amount to be paid: Rs 44=00.
I handed over a 50 Rs Note.
Person at the counter asked me for 4 Rs change.
I didn't have and told him so.
He made a face, and returned to me one 5 Rs coin.
I lost Re 1=00 in in this deal.

My query is:
If the Parlour does not have change, why are the products kept for sale.
They should not sell those products which require coins to be returned.

Parlour details are:
AMUL ICE CREAM PARLOUR, Shop No. A-G-6, Konark Park, 206, BS Dhole Patil Path, Sangamvadi, Pune, Maharashtra 411001, Ph: [protected]

My personal email id is given below.
[protected]@gmail.com

I am sure a big organisation named AMUL will look into the matter, take proper corrective action, and send a reply on my mail.

Thanks

P K Jha