Amul / GCMMF Complaints & Reviews

Hi,

I have enquired about various family pack ice-creams of Amul, but the person named: Pavan Singh Chauhan, telling himself as owner of Amul outlet at Jantachowkdi, GIDC, Anand, Gujarat told nothing is avaible at their stores. But I asked why it is not avaible, he told in very blunt tone and in bad words, go from here and get from other stores. I told why you are telling in slack words, he told you can complain any one in Amul about me, but i will tell like this only. I told the ladies who were working previously were good, then he told go and ask that ladies only, he is very bad and keeps on speaking abusive language. also there friends were supporting them and telling me are you drunker and all. Why Amul is giving franchise of outlets to this kind of people. they are spoiling name of Amul, Name of person: Pavan Chauhan, telling owner of Amul parlour, number of him: [protected]. I insist to close this outlet or change this person from there.

The vendor don't let us see the manufacture and expiry date and just gives customer the product they want to sale whether it's expiry don't matter from there end.
Milk also turned sour the seller don't keep it in fridge might be HAPPENED 3 times with us
Such a rude and arrogant behaviour which a customer that a customer won't like to buy amul product they even don't want to show customer the various products of amul . Showing the amul product is the sellers duty but they don't and they teaches the customer to take the amul product what they want to sale else don't come are there response plus rude behaviour.

Please take a strike action on this branch.

Dear sir/madam

This is to inform you that u have bought amul shrikhand rajbhoog from Amul authorized shop at Thaltej opposite tulsi bungalow Ahmedabad on 12.04.2023 at 12 pm
I just opened it and saw a fungus colony inside
I went back to the shop and asked for a return or exchange but the shopkeeper refused for same
I have called also customer care but they told to resolve this matter in 3 working days
I feel that the food product should change on immediate action and such kind of qualities can not expect from amul
Kindly look into the matter and resolve as soon as possible
Thanks
Attaching the photo

Hi
reagarding amul butter malfunction
bought a amul butter on march 2023 .. when we open the amul butter it having black spots like butter is expired but butter having expiry date till oct 2023
we register complaint on amul toll free no on 25 march 2023
complaint no 2323100
today is 12 april 2023 there is no response from amul team they never care about customer
we called them 4 th time but they never resolve any issue
so its a request we want to file a case against them
fraud company
abhishek
[protected]

I bought cheeze cubes from amul shop to make a pizza. When i sprinkled it on pizza a put it in the owen.the cheese started to burn it didn't turned into liquid and become hard and started burning. The cheeze is supposed to be liquid in heat but it became hard and burnt. i think the cheeze is some type of fake so please tell me what is the problem

I have bought Amul Lassi Carton (Packaging by SIG) on 27 March 2023 from a shop in Pune. I removed the carton cap to drink this product but found the pack of lassi not ready to drink. Inside the pack was closed with laminate foil. (picture attached). Also I have that pack. This carton packaging is by SIG.

Only Tetra Pak for Good Quality.

I have bought Amul Lassi Carton (Packaging by SIG) on 27 March 2023 from a shop in Pune. I removed the carton cap to drink this product but found the pack of lassi not ready to drink. Inside the pack was closed with laminate foil. (picture attached). Also I have that pack. This carton packaging is by SIG.

Only Tetra Pak for Good Quality.

I have ordered pack of 32 amul lassi costing 1180rs on shop.amul.in through online payment on 08-Feb-2023. No tracking details were provided and upon writing an email to [protected]@amul.coop which was provided by calling to customer care, they provided tracking number of delhivery. On checking tracking details, it's shown as damaged in transit and being returned. I have written mail to amul and they said we are processing a refund to payment source. Till now 25-Mar-2023, I haven't received any refund. Upon writing continuous emails to amul, they are simply replying it's taking longer than expected. Very bad service from Amul.

Had bought a full crate of Amul Moti milk as I am a regular user of Amul, but in 11 pouches I had found water & thick mass of milk which was also smelling as shown in picture.

Myself Ayush Mehndiratta placed an amul Protien lassi order by paying through upi. The payment is completed but the order is showing it’s not placed and when i mailed this to amul team they are saying that the transaction is not completed and the amount paid is zero. It’s clearly visible from the payment screenshots which i attached that the payment is completed and they are accusing me of not paying the money which i paid.

I have ordered a packet of Amul malai paneer from blinkit on 14/03/2023. The paneer recieved was tasting sour and bitter. Very awful. The manufacturing date was 14/02/2023 and expiry date was 13/08/2023.

I have been consuming amul milk green packet since last 3 years... it has been amazing . But nowadays it feels more like water and malai is not as thick it used to be. Please improve the quality we love Amul and it's consistency

I had ordered a pack of 30 amul protein buttermilk packets. The buttermilk is very think and smells very bad. It has a very bad taste and is frothing. It is spoilt. Please replace the product.

In bit earlier when i just returned from my office just another day i bought a amul 500ml taaza pack, but after cut it and pour it into my milk pot to boil i noticed that something is floating in the upper portion of the milk, i fetch then and saw it's a dried dead mosquito, I threw it away, but i forgot to click a picture to prove, it was too tiny to capture, i thought that after click it nobody understood what actually it is, here i want to mention one more thing is particularly in amul taaza 500ml pack i noticed this situation for floating a odd substances from 2-3times (including this time).

I'm staying in vadodara karelibaug area.There's an amul parlor in my area besides deepika garden located in very prime location. Whenever we go for purchasing any goods their behavior was very rude .They don't know how to behave to customers specifically to a woman, today i went there to purchase curd worth of rs 72 and i gave 80 rs as they don't have change of 8rs he started arguing with me in rude manner. uncle started talking in a very rude manner which is very unacceptable for a customer . They treat customers like beggars and do not maintain decorum while replying to the customer. This is not one of the one case. This thing has happened to other customers as well in the past from the same amul parlor .We always make it a point to go with required change (rupees) but sometimes situations happen that we don't have change of rupee but they ensure to give bad treatment to the customers on the points.its very bad to see such situations. As a customer i want you to take strict actions against the owner for such bad behaviour against the customer and pls do look forward in this matter as this cant be tolerated from such a reputed company like Amul .
Hoping for a positive reply regarding the same and a quick response from your side.

I have purchased amul taaza milk carten from Khushi agency safipur first harjendar nagar lal Bangla kanpur u.p 208007
On 16th february 2023 around 8 pm when I was about to use this product I found that the pack was swelled up like a baloon ( pictures attached )

I took this complain to the vender he straight forward refused to entertain or even listen to my complain he just answered it will not be replaced dint even explained why this happened or what is the solution for this

My concern

1:- This kind of people or companies distributor are ruining companies reputation
2:- the products are sold with out any cash memo or bill
3:- no customer satisfaction
4:- no replacement

I want a clarification regarding this issue from the company and refund of the damaged product sold to me by the distributor

I ordered Amul protein butter milk on 10/02/2023 of Rs1500/-
Order No:- 75579
I started drinking amul Protein butter milk after 3 days of delivery and i noticed the buttermilk is very thick in consistency and it stays stick in the paper container and tastes different this time, i opened the paper container and saw it had very thick butter milk which i am sure is not in good condition l. I am facing digestion problems and uneasiness after drinking it.
I have ordered Amul protein butter milk several times but haven't observed this problem before
The expiry date mentioned on the container is 12/06/23.
I would like you to solve my problem asap
Thank you

I got amul cheese slice 10 pack from a nearby shop.
But product quality is bad.
The shop refused to take responsibility.
The cheese slices tasted bad and broke into powdery pieces.
The product is not expired .

I ordered unsalted white butter from Zepto, it is online 5 min delivery app.

When I opened the package the butter was pale yellow, instead of white color.

I thought the Amul has changed its butter, then I found out that it's fake and Zepto app is delivering this fake product all-around.

I am shocked and horrified

Expired Butter milk sold out at JNU outlet near KC Kamal Complex.