Amul / Gcmmf — SLIM & TRIM Selling of old stock & Milk getting spoilt May 7, 2021

Dear Sir,
I have been regularly buying Slim & trim milk from your dealer, outside Air India colony gate, Munirka Marg, Vasant Vihar, New Delhi 110057.
I bought 3 packets of 500 gm Trim & Slim milk, on May 6, 2021 and immediately kept it in the chiller. All the 3 packets were spoilt while boiling individually. I gave all the 3 empty packets to the dealer, as they were possibly old stock and lodged a complaint,
But unfortunately the seller after follow up on May 7 and May 8, 2021, told me their is no response to my complaint from Amul and he as a seller cannot verify, that all packets delivered to him are fresh stocks. He also advised me that I should take it up directly.
I have been a customer of Amul for long and while serving my posting in Ahmedabad, was frequent visitor to Amul Parlour. I am deeply disappointed and intend shifting to Mother Diary from tomorrow, as they at least have a cld storage for storing the milk. I request you to take immediate corrective action and advise me in this regard.
Regards,
K.Chandrschoodan
[protected]
[protected]@hotmail.com
C 3/60 Air iNDIA COLONY, VASANT VIHAR, NEW DELHI 110057