[Resolved] Andhra Bank — 20,000rs and 30,000 rs NEFT transfer has gone to wrong beneficiary

Sureshkaramchedu

from Hyderabad, Telangana

Address:

Nellore, Andhra Pradesh, 524002

Sir, I hold an account in Andhra bank, Nellore, Harnathpuram branch.304 US dollars and 30, 000Rs are credited into unintended beneficiary.Bank manager says, she has withdrawn and we may not be able to do anything but call and talk to her.Since she is a sweeper, he says she may not pay.Should I lose such heavy amount.I understand, account number, IFSC code and name of account holder...all should match.That is why the bank takes 3 hours time to authorise new payee for registration of net banking.In this case IFSC code and account number(mistakenly written by sender) match but beneficiary name is wrong.In such a case, bank can revert the transaction instead of blindly depositing.Can I Get back my money

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Apr 23, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Mar 17, 2017

Andhra Bank Customer Care's response Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service

Verified Support

Mar 22, 2017

Andhra Bank Customer Care's response Dear Customer,

We are still awaiting for your contact details and email id to assist you further with regards to complaint raised by you. Please reply us with your contact details and email as soon as possible.

Regards,
Andhra Bank Customer Service