[Resolved]  Andhra Bank — Refund initiated by Amazon but not received

Address: H no -5-6 Tandur manchirial pin code-504272

Have order a mobile in Amazon on[protected].and the price of mobile is 10499.after exchange price value 7149 Rs.
the order ID[protected]
ID[protected]
And the date of initiation of refund is[protected].still my refund not initiated.and the refund reference number is[protected]