[Resolved] Andhra Bank — Amount debited but not dispensed in ATM

sunanda dunna

from Rajahmundry, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500060
Website:	Andhrabank.in

Hello sir,

I am sunanda dunna. My andhra bank account number is [removed]. Home branch maruthinagar branch code 2176.

My account has been debited with an amount rs10000 but didnt receive cash when i did an atm transaction at kothapeta x roads andhra bank branch on 10032017. Registered complaint with branch manager complaint number [protected]. Till date my amount has not been refunded. After we lodged a complaint with concerned branch manager we received a mail specifying that the case is closed whereas we did not get refund until now.
Please take necessary steps immediately as it has been delayed for a very long period.

Thanks,
D sunanda
Phone number [removed]

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Jul 11, 2017

Complaint marked as Resolved

we got wrong calls based on the complaint raised and almost lost our money, please delete our post from your end as we are unable to do it.

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Jul 17, 2017

Andhra Bank Customer Care's response Dear Customer,

We are awaiting your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service