[Resolved] Andhra Bank — Amount debited but transaction failure and not credited to merchant... | |||||
I own a sb a/c no.[protected] in name of shashi kala singh in vijyant khand lucknow.. On 18.4.17 i made pos transaction of rs.3073 at raj ratan shop boothnath but transaction got declined but amount of rs.3073 was debited but not received by merchant.. So i have to again swipe my card to complete the payment.. So i request u to reverse back the extra debited amount of rs.3073 as soon as possible as it is hard earned.. And i cannot lose it like this.. Regards shashi kala singh savings a. C -[protected] ifsc-andb000200 branch-vijyant khand lucknow Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Andhra Bank customer support has been notified about the posted complaint. Verified Support Apr 23, 2017 Andhra Bank Customer Care's response Dear Customer, We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly. Regards, Andhra Bank Customer Service Verified Support Jun 05, 2017 Andhra Bank Customer Care's response Dear Customer, We were unable to get a response from you through email or phone. Hence we request you that if your grievance is still not resolved then please write to us at [protected]@andhrabank.co.in to help resolve your issue. Regards, Andhra Bank Customer Service | |||||
 1 Comment | |||||
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I had done transaction from my Andhra debit card on 11/4/2017 at a grocery store. My balance got debited twice but on the machine it was showing error as payment was not made. Till now i have not got any refund back. Please tell me when will i get my refund back?
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