Andhra Bank — amount debited from the account without dispensing of money from atm

saikanduri

from Delhi, Delhi

Address:

AMBERPET, Hyderabad, Andhra Pradesh, 500013

I (K. SAI BABA) am the account holder in Kendriya Sadan branch with A/c. No. [protected] and on 07.07.2019 around 10.40 AM when I used debit card at Bagh Amberpet ATM for withdrawal of Rs. 15000/-, I have not received the amount and it was informed on the screen with caption “unable to dispense the money”, but I have received SMS to my registered cell phone stating that Rs.15, 000/- is debited from my account. (Txn. No.S76766547 – 20190708 at +Bagh Amberpet, RR, AP ATM). I have made three withdrawals on 07.07.2019 and for 1st withdrawals which I made at Bagh Amberpet ATM, I have not received the amount.

So far, the amount is not credited into my account.

Therefore, it is requested to kindly look into matter and credit the amount of Rs.15000/- into my account immediately.

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Andhra Bank customer support has been notified about the posted complaint.

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Comments

Aravindh dhiva

from Chennai, Tamil Nadu

I tried to withdraw rupees 1000 from my andhra bank account in SBI ATM villivakkam. In ATM screen I got message "SORRY, COULDN'T COMPLETE YOUR TRANSACTION" but money got debited from my account, I didn't get the money.
So, please credit the money (Rs.1000) back to my account.