[Resolved]  Andhra Bank — Andhra bank atm card withdrawal failed but amount debited from the account

Address:East Godavari, Andhra Pradesh, 533005

Today i tried to draw an amount of Rs 2000/- from SBI Atm located at jntu kakinada.The machine showed that transaction has failed, but i received the messege of Rs 2000/- debited from my account.
My account number- [protected]
My mobile number - [protected]
Account holder name - satya narayana Thottada
transaction time - 6.44 AM
transaction date[protected]
ATM id - S1NJ[protected]
reference code[protected]
Txn no: 9171
please resolve my problem as fast as u can.. tq sir
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Jan 1, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2016
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Nov 29, 2016
Andhra Bank Customer Care's response
Dear Customer,
With regards to your complaint, we would like to inform you that an amount of Rs 2, 000/- has been credited in your account which ends with ****7089 favouring to Thattada Satyanarayana on 19/11/2016.
Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Please u can give me a cvv number, it is usefull to me ok sir plz

Andhra Bank Customer Care's response, Nov 22, 2016
Verified Support
Dear Customer,

We request you to call on our toll free number 1800 425 1515 or visit our website www.andhrabank.in for further assistance on your request.

Regards,
Andhra Bank Customer Service
I lost my andhra bank Atm/debit card in respect of my sb account [protected]. I request to kindly arrange to block the above atm/debit card immediately. My bank address andhra bank 1577 santhi nagar (kakinada) H. No.16c-60, Santhinagar kakinada Andhrapradesh-533003. My name's is anasuri durga account no.[protected]
Andhra Bank Customer Care's response, Nov 22, 2016
Verified Support
Dear Customer,

We request you to call on our toll free number 1800 425 1515 or visit our website www.andhrabank.in for further assistance on your query/request.

Regards,
Andhra Bank Customer Service

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