[Resolved] Andhra Bank — Automatic change in rate of interest for a SOD account against deposits

Beeju

from Hyderabad, Telangana

Address:

520002

I hold an sod account against deposits since 2004.
At andhra bank, suryaraopet branch, vijayawada
A/c. no: [protected]
Scheme: sod against deposits

My concern: we observed that the rate of interest for deposits is automatically changing according to the bank policy. but the interest for the loan is not changing automatically. when enquired at the branch they asked me to give a request letter.

When interest for deposit is changed automatically, as a customer i expect the interest for the loan also to be changed automatically. please do the needful

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Apr 4, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Mar 02, 2017

Andhra Bank Customer Care's response Dear Customer,

We are still awaiting your contact details and your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details and email id as soon as possible.

Regards,
Andhra Bank Customer Service