Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 66%
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1277
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 40 2323 3004  [NRI Cell Head]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 40 2323 4036  [NRI Cell Head]
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+91 22 2623 3338  [NRI Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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+91 22 2216 8053  [IIB Mumbai]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
66%
Complaints
1277
Pending
0
Resolved
843
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Andhra Bank related photos (226)

Andhra Bank Complaints & Reviews

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Andhra Bank — transaction failed but amount was debited

 Arasan Balakrishnan on Oct 18, 2019
I have using andhra bank debit card for withdraw cash to another atm, at that time transaction was failed but amount was debited from my account rs:9500, this was happened at october 4th 2019, i have raised the complaint also on that day, till there is no response. Whenever i call toll free number they simply raise new complaint and thy said wait for next three working days, later i waited for three days nothing is happened, later i reached toll free number to ask my complaint status, again they raised new complaint again they wait for 3 working days.
Can you please take action and do needful
Complaint comments  Read comments Complaint category Banks

Andhra Bank — atm service

 Anandhudev on Oct 16, 2019
I have been holding a account with andhra bank, nellore branch

On14/10/19 i was tried to withdraw cash of rs 5000 with my debit card. But i will use another bank atm not andhra bank atm. But the transaction proceed but the ammount did not come and also a message will come i have received the money

Immediately i contact toll free number he assured that if the amount will be credited automatically in seven working days but it was not done...
Complaint comments  Read comments Complaint category Credit Cards

Andhra Bank — deduction of money from the account

 Shanmukha Sri Krishna on Oct 13, 2019
An amount of rupees 500 (Five hundred) had been deduted from my account. I didn't even got a message from the andhra bank regarding that rs.500/- transaction. Please check it out and refund. I have checked out the phone pay and google pay transaction history and i have got nothing found about that.
Iam expecting my money, rs.500/- to be refund or atleast to get an information about the transaction that have made in the dates between sep 30 to oct 4, as that money have been deducted between those dates without a message.
Thank you....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — refund not credit in my bank account

 Harry99 on Oct 10, 2019
Dear sir/mam i used my debit card for buying products from amazon (Amount rs 10998 transactions i'd[protected] on 29.09.2019 but next day (30.09.2019) i cancelled my order nd same day amazon refund my payment nd share reference number 200845 but payment is not credit my bank account plz resolve this issue nd my account details are below

Account number. [protected]

Name harbans kaur

Mobile [protected]

Debit card ××××××××4360

Transactions i'd[protected]

Payment reference i'd 200845...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — money got debited from atm but didn't get the money on hand

 Sai baba vali Shaik on Oct 5, 2019
I did a transaction in hafeezpet andhrabank with a dumb atm machine always it is going to stuck for no reason, i used it to debit 10000 i didn't got the money i didn't got the receipt and i waited for approximately 5mins but the screen is not responding it got stuck in a single frame and i cancelled the transaction my card is setted free to takeout, but my money is debited... Please help me out!...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — money deducted from account but didn't receive any money

 Divya_mantu on Oct 5, 2019
Respected sir
Vijayawada
I had done atm transaction today i. E 5/10/2019 at vijayawada sbi atm machine, money was deducted from the account but i did not received any money, my account details, account no: [protected] and ifsc code: andb0000200, name: kolli divya rani and contact details : [protected], please help and refund my money
Thanking you...
Complaint comments  Read comments [3]Complaint category Banks

Andhra Bank — refund refund

 Arjun Rockzz on Oct 5, 2019
Date:[protected]
To

The manager

(Banjarahils branch)

(Andhra bank)

(Nandi nagar banjarahills road num14)

Sub.: complaint - no money received from atm, amount deducted.

Ref: savings account number -[protected]

Dear sir/madam,

I am a savings account holder in your bank's banjarahills branch, bearing account number [protected] on[protected] at (11:59am), i was trying to add money of rs. 530/- transactions number txn# s[protected]

However, immediately...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — money deducted while booking kalyanam tickets on 29th september 2019

 Siva Naga Praveena on Oct 4, 2019
A. Sivanagapraveena
Acc number:[protected]
Ifsc code:andb0000934

I have opened my bank account in andhra bank tenali ramalingeswara pet branch. Last month 28th september 2019 (Saturday). I use my debit card to book srisailam kalyanam tickets. The tickets are not booked, but my money (One thousand three hundred and seventeen). Deducted. So, will you please look into this issue as soon as possible....
Complaint comments  Read comments [1]Complaint category Society & Culture

Andhra Bank — related atm withdrawal

 Shekhar Sanjay Vanaparthi on Oct 4, 2019
Sir i went rajadani atm i withdraw 10000 rupees but money is not came but i got msg balance is cut and receipt is unable to process please give me response try to fast i lost my 10000 rupees i don't know where i went to rajadanj bank he told that the problem is andhra bank only please contact at andhra bank only please sir please issue sir about that...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — credit card bill payments

 Sandipdave2017 on Oct 3, 2019
I am writing this with regards to my credit card bill payment. My credit card number is [protected] with axis bank. I recently checked my credit report wherein a bill of amount rs. 8083 is reflecting on the current balance and status showing as written-off status. I had requested a reply to my issue last month and it's already more than a month and I m still waiting for response from the Axis Bank

This card was opened on 01/10/2010 in mumbai. Post expiry date of my card i had contacted nearest branch borivali branch, mumbai to know my outstanding but could not get the amount...
Complaint comments  Read comments Complaint category Credit Cards

Andhra Bank — atm transaction dispute

 [email protected] on Oct 3, 2019
On 26.09.2019 evening I having a saving a/c in Andhra bank ( [protected]) have done swap my ATM at my home branch of Andhra bank at Bhanur ‘0639’ for withdrawal of Rs. 3000/-
In first attempt for the withdrawal of Rs. 3000, the machine taken long delay for processing but Money did not dispersed however the same amount got deducted from my account.
In second attempt for the withdrawal of same Rs. 3000, processing was done and the money got received and in turn same amount again got deducted from my account.
Hence, total amount deducted from my account is Rs. 6000/- against...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — internet banking issue related

 yraghu494 on Oct 2, 2019
I have an account in andhra bank. I registered for net banking. And i am able to login with my customer id 39440005 and password. But i am unable to view or do anything there related to transaction even after successful login. Its never happened with any other bank.

Error: 'the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime'.

Name raghavendra swami yalamarthi
Account number: [protected]
Cust id: 39440005
Mobile number [protected]...
Complaint comments  Read comments Complaint category Internet Services

Andhra Bank — internet banking issue

 yraghu494 on Oct 2, 2019
Hello,

I have an account in andhra bank. I registered for net banking. And i am able to login with my customer id (User id) and password. But i am unable to view or do anything there related to transaction even after successful login. Its never happened with any other bank. I contacted my branch they are doing very best services and they tried 5 times for activate request but problem has been not resolved.

[resolved] andhra bank — andhra bank [100205] the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime
Complaint comments  Read comments Complaint category Internet Services

Andhra Bank — fraud transaction amount not refunded

 Gana Shree on Oct 1, 2019
Fraud transaction of rupees 5500 had happened through my debit card. I stay in bangalore and the card was with me then but the transaction had happened from an atm in delhi. I visited the bank immediately and they asked me to file a complaint in police station. I filed a complaint in cyber crime police station and had received an acknowledgement from the police stating the money to be refunded from the bank. But the bank was not cooperative and failed to return my money....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — atm withdrawal amount is not came, debited in my account

 Rangamma on Oct 3, 2019
On date 06.9.2019. I am gone for andhrabank atm at boduppal, secunderabad.Atm operated for 12000.00 rupees of with drawl amount is not came but debited in account.So requisting sir credit amount of rupees 12000.00 in my account.I am given several complaints in customer care center, but not solved the problem.now already 27 days completed, simple ATM Transaction taking more time this is very bad .so kindly requesting sir please check and clear my amount and credit in my account....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — not yet credited charge dispute refund amount from amazon

 yamuna thoudoju on Sep 28, 2019
I have returned the product to amazon on sept1st 2019. Amazon claimed that they already did the refund amount ref#[protected]. But these amount not credited to my andhra bank account #[protected]. I called many timesto andhra bank customer care but i didnt get positive responce anytime.

I would request you to resolve the above issue as soon as possibe....
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — amount debited from account

 Nikhilshree on Sep 28, 2019
Amount of 4800 was debited from my account for credit card payment. But not showing in card account. My account number
Account number: [protected]
Ifsc code : andb0002621
I tried to call customer care but no response. Can i get details of this. When it will credited back. Or what legal step i have to take regarding this. Please convey me reply...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — I had dispense my cash 4000 rupees

 Khasim. [email protected] on Sep 28, 2019
I had dispence my cash at indicash atm on[protected], at tsrtc busstand kottagudem district. 4000 rupees please add my cash immediately as soon as possible my transaction i'd s[protected]. Please don't encourage this type of atm s and please solve my problem as soon as possible i have maintained saving account since 2 years if not possible i will complaint higer authorities....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — this is veeraanjaneyulu

 జనసేన అంజిబాబు పూళ్ళ on Sep 27, 2019
Andhra bank to them.
Sir i got 4500 draw amount from india no 1 atm at 8.18 pm on the 15th, i got 3000, 1500 / - stack i lost in atm, contact us at our branch. The plea of ​​mine. Am not receiving 1500 / -
Branch = pulla
Andhra bank
Pin - 534401
Ifsc - andb0002342
Atm number - [protected]
Account number - [protected]
Customer name - peddireddi veeraanjaneyulu....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — regarding money withdraw from atm

 chandu1305 on Sep 26, 2019
Respected Sir/Madam,
I Andhra Bank customer used ICICI ATM at NVLN PLAZA ATM, Ashok Nagar, Vijayawada to withdraw the money. I didn't get money as the ATM denied the transaction. But money was debited from my account.
Kindly look into the issue and fix the problem as soon as possible

I am attaching the ATM receipt and the Phone text message I got....
Complaint comments  Read comments Complaint category Banks

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