Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 71%
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1175
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2323 3004  [NRI Cell Head]
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+91 40 2323 4036  [NRI Cell Head]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
71%
Complaints
1175
Pending
0
Resolved
833
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Andhra Bank related photos (194)

Andhra Bank Complaints & Reviews

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Andhra Bank — iam complaining about the transaction which debited but not paid to the respective merchant

 Vamshi Krishna 1099 on May 3, 2019
Sir i have done transaction from google pay by upi transaction to a merchant slice pay on 3rd of march of amount of 1026 but it's actually debited from my account but it's not received to merchant they have said
So once track my payment on 3 rd of march
But when i done transaction to same merchant on 13 th march of 1192
Have received they said
So please
Resolve my issues
And my account no is [protected]...
Complaint comments  Read comments Complaint category Loans

Andhra Bank — change phone number on my account number

 KARNAKAR MADDURI on Apr 29, 2019
Please change phone number from [protected] to [protected]on my account number [protected] name of the holder MADDURI KARNAKAR, PARSHARAMULU S/o PARSHARAMULU IFSC CODE ANDB0000524 MICR CODE[protected] please change like that please please please please please please please please please please please please please please please please please please...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — regarding to internet banking

 gnaneswara reddy on Apr 26, 2019
Hello,

I have an account in andhra bank. Last week i registered for net banking. And i am able to login with my customer id (User id) and password. But i am unable to view or do anything there related to transaction even after successful login. Its never happened with any other bank.

Error: 'the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime'.


User id: 52524166
Andhra bank

Thank you....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — not receiving otp

 kvsatyaam on Apr 24, 2019
Sir
My account no [protected] konda venkata satyanarayana and my
Atm card no is [protected] valid in 12/22 i do any tranction in atm
Card otp is not come to my mobile number and messege appeared for security reserved purchase has been prevented from being processed due to
Repeated entry of in correct details so please do it as early as possiable...
Complaint comments  Read comments [1]Complaint category Business & Finances

Andhra Bank — money missing

 Cthulhu lalala on Apr 22, 2019
A sum of 5000 rs is missing from my account. It's been 2 months and I have complained in the office but it seems like they aren't going to help soon. It's been 2 months. I have other accounts in different banks like SBI and UBI and I have never faced a problem like this. Please help because I really need this money right now.

They have given me a complaint no.

ATM complaint no- [protected] .Date 8/3/2019
ATM complaint no-[protected]. Date 5/3/19...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — cash deposit machine- money not credited

 Suresh sunki on Apr 14, 2019
Dear Sir/Mam,
I had visited the Ashok Nagar Branch(near Hyderguda) in Hyderabad between 1:30-2:00am today on 14th April 2019 to deposit cash of Rs48000 in my account, but suddenly the amount got stuck in the machine and counting stopped and machine went offline after which no response was being received. Now I have been trying since last 40mins and the amount has not been credited nor it has come out. There is no security guard as well at the premises. I did call the call center twice and they directly denied taking any complaint and just said will have to visit the linked branch at Ashok...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — want to de-activate mobile alerts for my account *

 jagdish K on Apr 12, 2019
I am a customer for andhra bank for 19 years. I have activated mobile alerts and got my internet banking. When i visited may be 10 years back, i always had bad experience, but still i am maintaining account. Internet banking was locked due to invalid attempts and want to change password but it is pointing to my old mobile number which is not working for almost 3 years. I have noticed last week that they are deducting 18 rs every 3 months. I want to deactivate mobile alerts when i contacted the help desk they said they cannot stop mobile alerts and it is mandatory. Is this some kind of worst system,...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — unauthorised transaction

 Chaithanya Reddy8977 on Apr 11, 2019
Hello
I Have done shopping on[protected] and paid bill by using andhra bank debit card amounts of rupees 5300.01 and 1090 rupees and the amount got deducted from my account. But
On[protected] around 7-8pm I got a text message of the same amounts got deducted from my account again tried to contact customer care regarding the issue but the call was unable to connect.
I even visited the branch where i opened my account and explained the issue to the bank manager but they did not respond regarding the issue. Please help me by solving with the issue....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — issue regarding online netbanking password reset [Resolved]

 roy2011 on Apr 10, 2019
Acc holder name. Pradeep roy
Account no. [protected]

User id 35536554
Registerd number. +91 [protected]

Issue regarding online netbanking password reset, trying for 3days, continue showing 2 attempts try tomorrow.

I was not getting otp to my number [protected].. And link shows otp authentication host is not open.

Please rectify above issue.
Tq...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — debit card transactions failed

 Sunny Gosain on Apr 10, 2019
Sir my name is sunny i am registered the complain from 2 april for debit card online transaction from kredit bee app amount is 10323 rupees is failed my amount is deducted to my account but my issue is not resolved for seven working days plz resolved my issue and refund my amount account number _ [protected]. Mobile no _[protected] email i'd. [email protected]
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — not satisfied the branch

 kasuals on Apr 9, 2019
Im running a retail garments business having account with madhiya kailash branch.. Under lucc scheme once in a 3 years renewal now they are forcing me to renewal with in 2 yrs... Reg this pl transfer to ashok nagar branch with im having my unit in ashok nagar... Im a dabetic patient and high cholestral.. Under medication its very far from to me travel.. So kindly me to start operation and renewal for the next year.....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — refund not processed

 Santhosh-kiran.k on Apr 9, 2019
Amazon has given me a refund to a product, which i purchased. And amazon given me authorization code and they told me to call bank customer care for processing refund. I called andhra bank customer care[protected] and i can't get satisfied response.in my previous experience i just given a mail to them, then immediately they processed refund. But now bank ccare representative told me that they don't respond to mail. Please go and ask any andhra bank near you with authorization code. It is impossible to me to goto bank by taking a leave to my current company. Andhra bank should respond to my email...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — i'm complaining about the payment that was not refunded, which was debited accidentally during online transaction

 Rayaprolu kedar nadh on Apr 5, 2019
22/03/2019
My txn#s[protected]
As i am applying my od in jntuk website, iam supposed to pay 1500/- for the application. So, i made a online transaction from sbiepay. Igot a message that 1500/- is debited from my account but the payment blog in the wedsite shows me that it is pending. I have waited for 30hrs that it would update. But thers no use. So i made another transaction. I have filed my complaint in customer care. But still i donot have any response...
Complaint comments  Read comments [1]Complaint category Universities

Andhra Bank — hdfc money not received from atm

 sheen printer khan on Apr 2, 2019
Hdfc — money not received from atm... But deducted from my andhra bank account

Susirbmit a complaint

Branch manager : andhra bank sultanpur (U. P.)

Hi, this is huma. On 01/04/2019, i tried to with draw 2000 amount from my andhra bank card in hdfc atm at ameenabad licknow, i didnt get any money and showed message temporarily unable to dispense cash, but money was deducted from my andhra bank account. Please revert back my amount to my andhra bank back. Waited for one day, but didnt revert back. So please take proper action

Andhra bank
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — not responded and she was very aggressive to the customers

 sudhakar reporter on Apr 1, 2019
Sir/madam
I am somu kumari from eluru... Iam listed in the arya vysya corporation subsidy scheme2017-18 and municipality deparment forward the subsidy amount (Which was sanctioned to me) to andhra bank st. Teresa branch eluru but the manager not responding to my issues so many times i asked for those amount and related information but the manager not respond to my queries and she was very aggresive to the customers
I lost my business because the subsidy amount was not sanctioned to me in time please kindly verify and solve my issue as soon as possible, thank you...
Complaint comments  Read comments Complaint category Government Organizations

Andhra Bank — need of unblock my atm card [Resolved]

 Prasanthi kumar on Mar 26, 2019
Iam prasanthi. My debit card was blocked by myself due to incorrect checking of transaction through online. My card number [protected] si please unblock my debit card. I won't do this type of mistake again. I always do transactions through online with my mobile through debit card so need it for transactions. Please unblock my atm card as soon as possible...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — scammers operator [Resolved]

 Zasi on Mar 19, 2019
I am putting up an accounts no which is operated by scammers/hackers name t. Manohar having a network around the world for your information. I have been scammed of rs 21000 which i have deposited but my goods is not delivered. Payment made to them though icici bank, kohima n. H branch twice on 15th & 16th march.
Name of scammer acoount : t. Manohar
Account no : [protected]
Ifsc code : andb0001154...
Complaint comments  Read comments [2]Complaint category Other

Andhra Bank — error message [userfg0011] [100205] the active accounts linked to the user do not exist. only limited features can be used. please try after sometime. [Resolved]

 Abhisht Yadav on Mar 13, 2019
Dear sir/madam,

I am facing a problem with internet banking dashboard of andhra bank i. E. When i log in to the internet banking website it shows the below-mentioned error:

"the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."

I have tried to contact the branch via phone but didn't get any response. Please help to solve this problem....
Complaint comments  Read comments [4]Complaint category Banks

Andhra Bank — their policy [Resolved]

 Ananya Roy on Mar 12, 2019
I am writing here on my basis of a layman’s knowledge. My husband works with this bank. I can’t mention his name. They have this new policy of buying shares. Employees have to buy share to show that the bank is in profit! That is ok but as i know, according to the rules, the employees need to take loan from other bank and not through their own bank, and employees can’t be forced about how much shares to buy. One must buy according to their convenience. The cmd chairman clearly informed the workers that no one can be forced for buying shares.
But as i see my husband is depressed as...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — money not received from atm... but deducted from my hdfc account

 jpraveen0214 on Mar 11, 2019
Hi, this is praveen. On 03/10/2019, i tried to with draw 1000 amount from my hdfc card in andhra bank atm at guntur railway station, i didnt get any money and showed message temporarily unable to dispense cash, but money was deducted from my hdfc account. Please revert back my amount to my hdfc back. Waited for one day, but didnt revert back. So please take proper action....
Complaint comments  Read comments [3]Complaint category Banks

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