[Resolved] Andhra Bank — Complaining about debit card transaction

divya vani

from Delhi, Delhi

Address:

Prakasam, Andhra Pradesh, 523213

I was used my debit card for shopping and the bill amount is 610/-.
The first transaction was declined again they are swiping they got sucess transaction. After 2 hours i was received 2 msgs about the transaction. I asked them but they showing me the alll transaction details they got one amount 610/-, but in my card was showing 2 times debited amount. So how to resolve my issue. Please respond as soon as possible

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Jul 14, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Jun 13, 2017

Andhra Bank Customer Care's response Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service