[Resolved] Andhra Bank — Debit card is not working properly

Vani B

from Hyderabad, Telangana

Address:

Rangareddy, Andhra Pradesh, 500072

I have a SB account in Andhra Bank - Balajinagar Branch, and I am using Debit card also. But recently I used the Debit card at South India Shopping Mall for Rs.170/- on 16/03/2017and Petrol bunk at Miyapur for Rs.300/- on 26/03/2017. Amount deducted from my account but not reached to the merchant ( Declined).

Please refund the amount wrongly debited in my account.
Account No.[protected] - Balaji Nagar Branch, Kukatpally, Hyderabad.

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May 5, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Apr 03, 2017

Andhra Bank Customer Care's response Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service

Verified Support

Apr 04, 2017

Andhra Bank Customer Care's response Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service