[Resolved] Andhra Bank — debit card transaction not successful, money debited from account

[Resolved] Andhra Bank — debit card transaction not successful, money debited from account

S Suryateja Chandaka from Hyderabad, Telangana

Sir, i am chandaka suryateja, having an account in biccavole branch, east godavari district bearing account [protected]. I have made a payment through andhra bank debit card on 16august, 2017, at burger king restaurant in noida. Payment was unsuccessful but money debited twice after swiping the card two times. And i didn't get my money back to my account after 7 working days also. My email:suryateja. [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Nov 18, 2017 Complaint marked as Resolved Andhra Bank customer support has been notified about the posted complaint. Verified Support Oct 05, 2017 Andhra Bank Customer Care's response Dear Customer, We regret the inconvenience caused to you. Please reply us with your contact number to assist you further. We shall investigate and revert to you shortly. Regards, Andhra Bank Customer Service Verified Support Oct 13, 2017 Andhra Bank Customer Care's response Dear Customer, We are awaiting your contact number to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible. Regards, Andhra Bank Customer Service
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Mahi Mahendra M

from Visakhapatnam, Andhra Pradesh

Hello sir
I am M Mahendra Gopi, recently i had change my registered mobile number for my Andhra Bank account (A/c:[protected]
but during online transactions
I didn't get OTP number to my new number ([protected]) which was registered there
So please solve this issue..
Thank you, sir

Andhra Bank Customer Care's response, Oct 10, 2017

Verified Support

Dear Customer,

We request you to call on our toll free number 1800 425 1515 or visit our website www.andhrabank.in for further assistance on your query/request.

Regards,
Andhra Bank Customer Service