[Resolved]  Andhra Bank — Debited the amount in bank even the POS transaction failed

Address:	631001
Website:	www.andhrabank.in

Name : Bhuvana D
Account Number : [protected]
Bank Name : Andhra bank (Code : 2000 ARAKKONAM)
IFSC Code : ANDB0002000

Date of the incident : 9th April 2017 & 11th April 2017
Description: I planned to purchase through POS transaction using Andhra bank debit card in the textiles which is near to the bank branch(Arakonam).
When the salesperson swiped my card in the machine, the transaction failed but we have received a message that the amount was debited from the account. Post first trial, we also swiped and there also transaction failed and also the amount was debited from the account second time. Then we filed a complaint stating the incident happened in the bank branch(Arakkonam). We faced the same problem when we tried to purchase on 11th April 2017. On 11th Apr also, the bank had debited the money twice from my account.

Money Debited from my account Post POS transaction failure:
On 9th April 2017 -1523+1523 = 3046 Rs
On 11th April 2017- 320 + 320 = 640Rs
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Totally -3686 Rs.
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I request you to refund the total amount that the bank debited from my account ASAP.

on 27th March, 2017. I made a purchase through pos transaction at south india shopping mall and first time the money got debitted but the reciept was not generated. The sales person said transaction got failed, money will return in 5-6 days. and the next time for the same amount money was debitted and transaction was successful

The first trasaction got failed, and i even lod