[Resolved] Andhra Bank — failed online transaction refund | |||
Online failed transaction amount of Rs.13600 has not been refunded even after multiple attempts to contact the bank manager.. Bank is stating that the merchant bank has denied their request and it will take another 35 business days. Its a huge loss from my end. This will have to be resolved asap. We have already waited for 20days. The customer service noticed that the request was rejected by the merchant banker only after i escalated the issue. This is highly irresponsible activity towards customer's money. A huge amount not being accounted for over 20days is not a good sign for a bank. Was this information helpful? | |||
Dec 20, 2018 Complaint marked as Resolved Andhra Bank customer support has been notified about the posted complaint. Verified Support Nov 15, 2018 Andhra Bank Customer Care's response Dear Customer, We are sorry for your experience and we certainly understand your disappointment. Please DM us your contact details, account details along with transaction details on our twitter handle @bank_andhra with the help of following link https://bit.ly/2HX81Bw to assist you further. Regards, Andhra Bank Customer Service | |||
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Recently i have lost my atm card and i got a new one three weeks back but still its not activated
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+91 40 2312 2703 [Help]
+91 40 2312 2693 [Help]
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5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
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