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[Resolved]  Andhra Bank — for my refund money

I was placed a order in amozon and i was cancelled that by some resons on 9th october. They said refund initiated on 11 th october. Still i didn't get my refund money. They give me a refund reference number: 1cw7mjl60000k19yti53
A/c number :[protected]
Amozon customer care says ask your bank coustemer, similarly bank coustemer care says ask amozon customer care.
Please help me to get my money back.
My refund money is 9999rs.
Thank you

for my refund money
Complaint marked as Resolved Oct 23, 2019
Thanks for your help Money refunded to my bank . Thank you

Complaint Status

[Oct 20, 2019] Andhra Bank customer support has been notified about the posted complaint.
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    Andhra Bank Phone
    +91 40 2312 2703 [Help]
    +91 40 2312 2693 [Help]
    +91 22 2261 8335 [NEFT]
    Andhra Bank Address
    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004