[Resolved]  Andhra Bank — I am holding sb a/c no.[protected] with marredpally branch sec bad

Address:Hyderabad, Andhra Pradesh, 500044

For the above account i was given a debit card no.[protected]
On[protected], i went to raj service station, khairatabad for filling diesel in my car. i filled in diesel worth rs.500/- and tendered my above numbered debit card. everything went on well till receiving the info, but at that time - may be due to network problem or so the transaction slip did not got printed.

Again i tried second time, same thing repeated. then i tried to draw cash for making payment. i went around 5/6 atms, but mostly they are not having cash. at last i tried to get ministatement. then to my surprise i got two debits of rs.500/- each appearing there and showing the balance of rs.71.71

To that extent i gor sms to my cell phone no.[protected] which is registered with the above account.

I now request you to kindly look in to the matter and please arrange to re-credit the rs.1000/- to my account at the earliest

Thankiing you

Yours faithfully,
V umamaheswari
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May 15, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 11, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 12, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Booked redbus ticket online 26 March 2017 ...Transaction failed but my money 2230 rupees got deducted... Kindly do the needful...My account no is [protected] my name is Dr R PAVAN KUMAR

Please call me[protected] my money is debuted from my card but my order is failed in pyatm my money 42, 598 rs ...please call me help me

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