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[Resolved]  Andhra Bank — I have lost my money by without any transaction done

In[protected], at 9:47am i went to withdraw my amount 3000rs from andhra bank located at sindhi colony. And i have all the process to withdraw my amount from machine, the machine displayed that your transaction is in process then i have waited for nearly 5min, then directly slip came from the machine that your transaction is declined. Immediately i checked my account balance my account is debited with 3000rs without any transaction done. I went to the andhra bank branch located side by atm, i said about my problem, they said that money will refunded in a week gap or you can go to sbi branch and u have to give complaint. Then i went to sbi branch and said about issue. They said that u have to give complaint from the branch which u have lost ur money.
This is the issue. Please refund my money back, the amount is my clg fees.

I have lost my money by without any transaction done
Complaint marked as Resolved Aug 9, 2019
I have not got any money into my account, plsss refund my money 3000rs

Complaint Status

[Jul 30, 2019] Andhra Bank customer support has been notified about the posted complaint.
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    Andhra Bank Phone
    +91 40 2312 2703 [Help]
    +91 40 2312 2693 [Help]
    +91 22 2261 8335 [NEFT]
    Andhra Bank Address
    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004