Andhra Bank — international transaction failed, please contact the branch.

Address:

Frineds colony, Aligarh, Aligarh, Uttar Pradesh, 202001

Sir,

This is rahman ali khan here from aligarh, up. I hold a a/c ([protected]) in andhra bank, aligarh branch.
I would like to tell you that i am unable to use the new international visa platinum card for transaction in abroad. I have tried it in many atm's and online sites here but every time i am trying the transaction but the atm is showing "transaction failed.. Please contact the branch"

I have around 75 thousand rupees in my account and when i needed money for emergency the card did not work. Is this how andhra bank treats its customers. I am very very disappointed with the andhra bank international visa platinum card ([protected]).
I want a immediate action from the bank.
I do not wish to continue further services with your bank. I will inform my dad to withdraw all the money and deposit in other bank.

If your bank does not provide one single working card for emergency for people like me then what is the use of running the bank with many staff there. And branch manager dont even try to listen my issues.
Cust id: 57353005