[Resolved] Andhra Bank — money debited twice from debit card

Pavan Bellamkonda

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500070

Today (12th feb 2018) i was paying the fee for the aiims examination. The first transaction failed but the money was debited. I continued for the second time without noticing the first transaction failure. The second transaction was successful but the same amount was debited earlier for a failed transaction.
Please provide the refund as soon as possible.

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Mar 22, 2018

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Feb 07, 2018

Chandrashekar Naidu's response Please solve my problem

Verified Support

Feb 13, 2018

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Feb 18, 2018

Andhra Bank Customer Care's response Dear Customer,

We are awaiting for your transaction details, contact number and your email id along with your account number to assist you further with regards to complaint raised by you.

Regards,
Andhra Bank Customer Service

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Comments

Chandrashekar Naidu

from Hyderabad, Telangana

I want create my UPI pin, when I entered OTP & new UPI pin it showing "invalid debit card information" how can I solve this

Andhra Bank Customer Care's response, Feb 13, 2018

Verified Support

Dear Customer,

We request you to call on our toll free number 1800 425 1515 or visit our website www.andhrabank.in for further assistance on your query.

Regards,
Andhra Bank Customer Service