Andhra Bank — money not withdrawn but deducted

 
2 Reviews
India
 Praneethhh on Feb 11, 2019
On the 11th of february, i tried to withdraw 1000 rupees from andhra bank atm situated in manikonda. The atm machine was seemingly functional and didnt have any notice saying "under maintenance/cash not available."
After attempting to withdraw cash, the machine showed "can't process transaction" message, but then i immediately got a message on my phone saying "1000 rupees withdrawn."
When i tried speaking to the staff at andhra bank, they mentioned the atm does not have cash.
Please enable a refund of my 1000 rupees to my account.

money not withdrawn but deducted

Complaint Status


[Feb 12, 2019] Andhra Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi,

This is Sravan. Recently I tried withdrawing money from my atm card in Dowalaiswaram, Andhra Pradesh. My money got deducted from the account but cash didn't came from ATM machine. Please resolve this.

ATM ID: ANDATMN0104002fm
Transaction ID:[protected]

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    Customer satisfaction rating
    70%
    Complaints
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    phone
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    location
    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
    Andhra Bank - money not withdrawn but deducted