[Resolved] Andhra Bank — money transfered from my account

chsp14

from Hyderabad, Telangana

Address:

518102

On 20.01.2018 (Saturday) at 21:00 hrs i received two messages in a short period saying that pos trns of rs. 5000 is done on card xxxxx (Which is my debit card) with out my notice. Total amount deducted from my account was 10000 in two transactions.

My name: ch byragi
Account number:[protected]
Branch code: andb0000515
Total amount lost: 10000 (Two transactions of 5000 each)

I have never activated net banking or mobile banking facility.

Was this information helpful?

No (0)

Yes (0)

Mar 5, 2018

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2018

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact number and your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Jan 28, 2018

Updated by chsp14 contact number : [protected]
Email id : [protected]@mail.com

Verified Support

Feb 02, 2018

Andhra Bank Customer Care's response Dear Customer,

We are awaiting for your contact number to assist you further with regards to complaint raised by you.

Regards,
Andhra Bank Customer Service

Feb 02, 2018

Updated by chsp14 My contact number.[protected]

9.4.9.0.1.2.6.9.4.8.

Feb 17, 2018

Updated by chsp14 MY Rs. 10000 is still untraceable and no response from bank personnel.